IT Automation in Retail Market

Global IT Automation in Retail Market Size, Trends & Analysis - Forecasts to 2029 By End User (Grocery (Supermarkets, Hypermarkets, Convenience Stores, and Drugstores), General Merchandise (Hard Goods, Soft Goods, and Mixed General Merchandise), and Hospitality (Hotels and Restaurants)), By Automation Type (Robotic Process Automation (RPA), IT Process Automation (IPA), and Business Process Automation (BPA)), By Function (Inventory Management, Order Processing, Customer Relationship Management (CRM), Supply Chain Management, and Data Security and Compliance), and By Region (North America, Asia Pacific, Central and South America, Europe, and Middle East and Africa), Competitive Landscape, Company Market Share Analysis, and End User Analysis

Category Electronics, Semiconductors and Information & Communication Technology
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This report was recently updated on June 13 2024 with the latest and most recent market numbers

Global IT Automation in Retail Market Size

The global IT automation in retail market is expected to exhibit a CAGR of 9.5% from 2024 to 2029.

There are several market drivers that influence the growth of the global IT automation in retail market. The rising demand for efficiency and cost-effectiveness, along with the need for simplified retail operations, is driving IT automation adoption. Retailers use automation technology to improve supply chain management, inventory control, and general operational efficiency. Rising competitiveness and a requirement to provide a smooth consumer experience fuel the widespread usage of IT automation in retail, allowing firms to respond swiftly to market trends and needs. Furthermore, the increasing complexity of retail IT infrastructure, along with the goal of reducing mistakes and maintaining compliance, drives retailers to invest in automation solutions that can perform regular operations while freeing up human resources for more strategic and customer-centric activities.

Despite the promising growth prospects, the global IT automation in retail market faces certain restraints that hinder its growth. Foremost among these is the substantial initial investment required to purchase the automation software and hardware and train the workforce to utilize these technologies adeptly. Furthermore, the retail landscape is marked by a heterogeneous mix of legacy systems and modern technologies, making integration a complex and often daunting task for retailers. This challenge is compounded by concerns regarding data security and privacy, especially given the increasing stringency of regulations governing data protection globally. Retailers also grapple with the fear of potential job losses, which can lead to resistance from employees wary of being supplanted by machines. Consequently, these factors collectively act as significant barriers, hindering market growth.

global it automation in retail market

Global IT Automation in Retail Market: By End User

Based on the end user, the market is segmented into grocery, general merchandise, and hospitality. The grocery segment is expected to be the largest and fastest-growing segment during the forecast period. Grocery stores include supermarkets, hypermarkets, convenience stores, and drugstores. Automation enables grocers to effectively manage vast product assortments and fluctuating demand patterns, reducing waste and optimizing shelf replenishment. Additionally, the competitive landscape of the grocery industry drives the adoption of IT solutions for enhancing operational efficiencies, improving customer shopping experiences through personalized services, and facilitating omnichannel retailing, thereby leading to its dominance in the IT automation market.

Global IT Automation in Retail Market: By Automation Type

On the basis of automation type, the market is segmented into robotic process automation (RPA), IT process automation (IPA), and business process automation (BPA). The IT process automation segment is expected to be the largest and fastest-growing during the forecast period. By automating routine tasks, such as inventory management, billing, and customer service, retailers can significantly cut operational costs and reallocate human resources to more strategic roles. This boosts productivity and improves customer satisfaction by offering quicker and more accurate services. The scalability and flexibility provided by IT process automation make it an indispensable tool for retailers adapting to the dynamic market environment.

Global IT Automation in Retail Market: By Function

Based on function, the market is segmented into inventory management, order processing, customer relationship management (CRM), supply chain management, and data security and compliance. The supply chain management segment is expected to be the largest segment in the market. Automation in supply chain management streamlines inventory management, improves demand forecasting, and accelerates delivery processes. This helps maintain product availability and minimize delays and errors, thereby ensuring a smoother flow of goods from suppliers to consumers. Consequently, the efficiency and effectiveness gained through automating supply chain processes contribute to its prominence in the retail automation landscape.

The data security and compliance segment is expected to be the fastest-growing segment in the global IT automation in retail market during the forecast period. Companies are becoming more reliant on digital operations, which increases the need for strong security measures to safeguard sensitive data from intrusions. Additionally, the complexity and variety of compliance requirements across different regions necessitate automated solutions to ensure adherence without compromising operational efficiency. This dual pressure of safeguarding against cyber threats while remaining compliant makes automation in data security and compliance not just a necessity but a strategic investment for businesses.

asia pacific it automation in retail market

Global IT Automation in Retail Market: By Region

North America is expected to hold the largest market share of the global IT automation in retail market during the forecast period. The region has a developed and highly technological business environment, with a significant concentration of firms from various industries. This situation increases the demand for automation technologies that enhance efficiency in operations and productivity. North America houses a considerable concentration of leading IT automation solution providers, fostering a competitive landscape that drives innovation and adoption. The region's well-established regulatory framework and high awareness of the benefits of IT automation contribute to its dominance in the market.

Asia Pacific is expected to be the fastest-growing region in the global IT automation in retail market during the forecast period. The increasing demand for handheld barcode readers and scanners is a pivotal factor as retailers in the region seek efficient and accurate inventory management solutions. Concurrently, the escalating investments in AI technology contribute to the market's momentum, fostering the development and adoption of advanced automation systems. Moreover, APAC nations are at the forefront of leapfrogging traditional retail models, exhibiting a remarkable shift towards e-commerce and digital platforms. This unprecedented embrace of technological evolution creates a conducive environment for the integration of IT automation solutions in retail operations. As businesses in the region capitalize on these drivers, the APAC IT automation in retail market is poised to experience robust expansion, driven by the imperative for streamlined operations, enhanced customer experiences, and the overall efficiency gains afforded by cutting-edge automation technologies.

Global IT Automation in Retail Market Share and Competitor Analysis

Datalogic S.p.A., Diebold Nixdorf Inc., ECR Software Corp., Emarsys eMarketing Systems AG, Fiserv Inc., Fujitsu Ltd., Honeywell International Inc., NCR Corp., Posiflex Technology Inc., and RapidPricer B.V., among others, are some of the key players operating in the global IT automation in retail market.

Please note: This is not an exhaustive list of companies profiled in the report.

Global IT Automation in Retail Market: Recent Developments

In January 2024, IBM Corporation announced its collaboration with SAP to develop solutions to help clients in the consumer-packaged goods and retail industries enhance their supply chain, finance operations, sales, and services using generative AI.

In April 2023, Walmart Inc. stated that it expects about 65% of its stores to be serviced by automation by the end of its fiscal year 2026.

1          STRATEGIC INSIGHTS ON NEW REVENUE POCKETS

1.1    Strategic Opportunity & Attractiveness Analysis

1.1.1        Hot Revenue Pockets

1.1.2        Market Attractiveness Score

1.1.3        Revenue Impacting Opportunity

1.1.4        High Growing Region/Country

1.1.5        Competitor Analysis

1.1.6        Consumer Analysis

1.2    Global Market Estimates' View

1.3    Strategic Insights across Business Functions

1.3.1        For Chief Executive Officers

1.3.2        For Chief Marketing Officers

1.3.3        For Chief Strategy Officers

1.4    Evaluate the Potential of your Existing Business Lines vs. New Lines to Enter Into

2          TECHNOLOGICAL TRENDS

2.1   Technological Adoption Rate

2.2   Current Trend Impact Analysis

2.3   Future Trend Impact Analysis

3.1   Market Pyramid Analysis

3.1.1        Introduction

3.1.2        Adjacent Market Opportunities

3.1.3        Ancillary Market Opportunities

3.2   Demand Side Analysis

3.2.1        Market Drivers: Impact Analysis

3.2.2        Market Restraints: Impact Analysis

3.2.3        Market Opportunities: Impact Analysis

3.2.4        Market Challenges: Impact Analysis

3.3   Supply Side Analysis

3.3.1        Porter’s Five Forces Analysis

3.3.1.1 Threat of New Entrants

3.3.1.2 Threat of New Substitutes

3.3.1.3 Bargaining Power of Suppliers

3.3.1.4 Bargaining Power of Buyers

3.3.1.5 Intensity of Competitive Rivalry

3.3.2        SWOT Analysis; By Factor (Political & Legal, Economic, and Technological)

3.3.2.1 Political Landscape

3.3.2.2 Economic Landscape

3.3.2.3 Social Landscape

3.3.2.4 Technology Landscape

3.3.3        Value Chain Analysis

3.3.4        Trend Analysis

3.3.5        Gap Analysis

3.3.6        Cost Analysis

4          GLOBAL IT AUTOMATION IN RETAIL MARKET, BY AUTOMATION TYPE

4.1   Introduction

4.2   IT Automation in Retail Market: Automation Type Scope Key Takeaways

4.3   Revenue Growth Analysis, 2023 & 2029

4.4   Robotic Process Automation (RPA)

4.4.1        Robotic Process Automation (RPA) Market Estimates and Forecast, 2021-2029 (USD Billion)

4.5   IT Process Automation (IPA)

4.5.1        IT Process Automation (IPA) Market Estimates and Forecast, 2021-2029 (USD Billion)

4.6   Business Process Automation (BPA)

4.6.1        Business Process Automation (BPA) Market Estimates and Forecast, 2021-2029 (USD Billion)

5          GLOBAL IT AUTOMATION IN RETAIL MARKET, BY FUNCTION

5.1   Introduction

5.2   IT Automation in Retail Market: Function Scope Key Takeaways

5.3   Revenue Growth Analysis, 2023 & 2029

5.4   Inventory Management

5.4.1        Inventory Management Market Estimates and Forecast, 2021-2029 (USD Billion)

5.5   Order Processing

5.5.1        Order Processing Market Estimates and Forecast, 2021-2029 (USD Billion)

5.6   Customer Relationship Management (CRM)

5.6.1        Customer Relationship Management (CRM) Market Estimates and Forecast, 2021-2029 (USD Billion)

5.7   Supply Chain Management

5.7.1        Supply Chain Management Market Estimates and Forecast, 2021-2029 (USD Billion)

5.8   Data Security and Compliance

5.8.1        Data Security and Compliance Market Estimates and Forecast, 2021-2029 (USD Billion)

6          GLOBAL IT AUTOMATION IN RETAIL MARKET, BY END USER

6.1   Introduction

6.2   IT Automation in Retail Market: End User Scope Key Takeaways

6.3   Revenue Growth Analysis, 2023 & 2029

6.4   Grocery (Supermarkets, Hypermarkets, Convenience Stores, and Drugstores)

6.4.1        Grocery (Supermarkets, Hypermarkets, Convenience Stores, and Drugstores) Market Estimates and Forecast, 2021-2029 (USD Billion)

6.5   General Merchandise (Hard Goods, Soft Goods, and Mixed General Merchandise)

6.5.1        General Merchandise (Hard Goods, Soft Goods, and Mixed General Merchandise) Market Estimates and Forecast, 2021-2029 (USD Billion)

6.6   Hospitality (Hotels and Restaurants)

6.6.1        Hospitality (Hotels and Restaurants) Market Estimates and Forecast, 2021-2029 (USD Billion)

7          GLOBAL IT AUTOMATION IN RETAIL MARKET, BY REGION

7.1   Introduction

7.2   North America IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.2.1        By Automation Type

7.2.2        By Function

7.2.3        By End User

7.2.4        By Country

7.2.4.1     U.S. IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.2.4.1.1        By Automation Type

7.2.4.1.2        By Function

7.2.4.1.3        By End User

7.2.4.2     Canada IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.2.4.2.1        By Automation Type

7.2.4.2.2        By Function

7.2.4.2.3        By End User

7.2.4.3     Mexico IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.2.4.3.1        By Automation Type

7.2.4.3.2        By Function

7.2.4.3.3        By End User

7.3   Europe IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.3.1        By Automation Type

7.3.2        By Function

7.3.3        By End User

7.3.4        By Country

7.3.4.1     Germany IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.3.4.1.1        By Automation Type

7.3.4.1.2        By Function

7.3.4.1.3        By End User

7.3.4.2     U.K. IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.3.4.2.1        By Automation Type

7.3.4.2.2        By Function

7.3.4.2.3        By End User

7.3.4.3     France IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.3.4.3.1        By Automation Type

7.3.4.3.2        By Function

7.3.4.3.3        By End User

7.3.4.4     Italy IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.3.4.4.1        By Automation Type

7.3.4.4.2        By Function

7.2.4.4.3        By End User

7.3.4.5     Spain IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.3.4.5.1        By Automation Type

7.3.4.5.2        By Function

7.2.4.5.3        By End User

7.3.4.6     Netherlands IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.3.4.7.1        By Automation Type

7.3.4.7.2        By Function

7.2.4.7.3        By End User

7.3.4.7     Rest of Europe IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.3.4.7.1        By Automation Type

7.3.4.7.2        By Function

7.2.4.7.3        By End User

7.4   Asia Pacific IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.1        By Automation Type

7.4.2        By Function

7.4.3        By End User

7.4.4        By Country

7.4.4.1     China IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.1.1        By Automation Type

7.4.4.1.2        By Function

7.4.4.1.3        By End User

7.4.4.2     Japan IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.2.1        By Automation Type

7.4.4.2.2        By Function

7.4.4.2.3        By End User

7.4.4.3     India IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.3.1        By Automation Type

7.4.4.3.2        By Function

7.4.4.3.3        By End User

7.4.4.4     South Korea IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.4.1        By Automation Type

7.4.4.4.2        By Function

7.4.4.4.3        By End User

7.4.4.5     Singapore IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.5.1        By Automation Type

7.4.4.5.2        By Function

7.4.4.5.3        By End User

7.4.4.6     Malaysia IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.7.1        By Automation Type

7.4.4.7.2        By Function

7.4.4.7.3        By End User

7.4.4.7     Thailand IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.7.1        By Automation Type

7.4.4.7.2        By Function

7.4.4.7.3        By End User

7.4.4.8     Indonesia IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.8.1        By Automation Type

7.4.4.8.2        By Function

7.4.4.8.3        By End User

7.4.4.9     Vietnam IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.9.1        By Automation Type

7.4.4.9.2        By Function

7.4.4.9.3        By End User

7.4.4.10  Taiwan IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.10.1 By Automation Type

7.4.4.10.2 By Function

7.4.4.10.3 By End User

7.4.4.11  Rest of Asia Pacific IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.4.4.11.1 By Automation Type

7.4.4.11.2 By Function

7.4.4.11.3 By End User

7.5   Middle East and Africa IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.5.1        By Automation Type

7.5.2        By Function

7.5.3        By End User

7.5.4        By Country

7.5.4.1     Saudi Arabia IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.5.4.1.1        By Automation Type

7.5.4.1.2        By Function

7.5.4.1.3        By End User

7.5.4.2     U.A.E. IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.5.4.2.1        By Automation Type

7.5.4.2.2        By Function

7.5.4.2.3        By End User

7.5.4.3     Israel IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.5.4.3.1        By Automation Type

7.5.4.3.2        By Function

7.5.4.3.3        By End User

7.5.4.4     South Africa IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.5.4.4.1        By Automation Type

7.5.4.4.2        By Function

7.5.4.4.3        By End User

7.5.4.5     Rest of Middle East and Africa IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.5.4.5.1        By Automation Type

7.5.4.5.2        By Function

7.5.4.5.2        By End User

7.6   Central and South America IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.7.1        By Automation Type

7.7.2        By Function

7.7.3        By End User

7.7.4        By Country

7.7.4.1     Brazil IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.7.4.1.1        By Automation Type

7.7.4.1.2        By Function

7.7.4.1.3        By End User

7.7.4.2     Argentina IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.7.4.2.1        By Automation Type

7.7.4.2.2        By Function

7.7.4.2.3        By End User

7.7.4.3     Chile IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.7.4.3.1        By Automation Type

7.7.4.3.2        By Function

7.7.4.3.3        By End User

7.7.4.4     Rest of Central and South America IT Automation in Retail Market Estimates and Forecast, 2021-2029 (USD Billion)

7.7.4.4.1        By Automation Type

7.7.4.4.2        By Function

7.7.4.4.3        By End User

8          COMPETITIVE LANDCAPE

8.1   Company Market Share Analysis

8.2   Four Quadrant Positioning Matrix

8.2.1        Market Leaders

8.2.2        Market Visionaries

8.2.3        Market Challengers

8.2.4        Niche Market Players

8.3   Vendor Landscape

8.3.1        North America

8.3.2        Europe

8.3.3        Asia Pacific

8.3.4        Rest of the World

8.4   Company Profiles  

8.4.1        Fujitsu Ltd.

8.4.1.1 Business Description & Financial Analysis

8.4.1.2 SWOT Analysis

8.4.1.3 Products & Services Offered

8.4.1.4 Strategic Alliances between Business Partners

8.4.2        NCR Corp.

8.4.2.1 Business Description & Financial Analysis

8.4.2.2 SWOT Analysis

8.4.2.3 Products & Services Offered

8.4.2.4 Strategic Alliances between Business Partners

8.4.3        Honeywell International Inc.

8.4.3.1 Business Description & Financial Analysis

8.4.3.2 SWOT Analysis

8.4.3.3 Products & Services Offered

8.4.3.4 Strategic Alliances between Business Partners

8.4.4        Posiflex Technology Inc.

8.4.4.1 Business Description & Financial Analysis

8.4.4.2 SWOT Analysis

8.4.4.3 Products & Services Offered

8.4.4.4 Strategic Alliances between Business Partners

8.4.5        RapidPricer B.V.

8.4.5.1 Business Description & Financial Analysis

8.4.5.2 SWOT Analysis

8.4.5.3 Products & Services Offered

8.4.5.4 Strategic Alliances between Business Partners

8.4.6        Fiserv Inc.

8.4.7.1 Business Description & Financial Analysis

8.4.7.2 SWOT Analysis

8.4.7.3 Products & Services Offered

8.4.7.4 Strategic Alliances between Business Partners

8.4.7        Emarsys eMarketing Systems AG  

8.4.7.1 Business Description & Financial Analysis

8.4.7.2 SWOT Analysis

8.4.7.3 Products & Services Offered

8.4.8.4 Strategic Alliances between Business Partners

8.4.8        ECR Software Corp.

8.4.8.1 Business Description & Financial Analysis

8.4.8.2 SWOT Analysis

8.4.8.3 Products & Services Offered

8.4.8.4 Strategic Alliances between Business Partners

8.4.9        Diebold Nixdorf Inc.

8.4.9.1 Business Description & Financial Analysis

8.4.9.2 SWOT Analysis

8.4.9.3 Products & Services Offered

8.4.9.4 Strategic Alliances between Business Partners

8.4.10      Datalogic S.p.A.

8.4.10.1 Business Description & Financial Analysis

8.4.10.2 SWOT Analysis

8.4.10.3 Products & Services Offered

8.4.10.4 Strategic Alliances between Business Partners

8.4.11      Other Companies

8.4.11.1 Business Description & Financial Analysis

8.4.11.2 SWOT Analysis

8.4.11.3 Products & Services Offered

8.4.11.4 Strategic Alliances between Business Partners

9          RESEARCH OFFERINGOLOGY

9.1   Market Introduction

9.1.1        Market Definition

9.1.2        Market Scope & Segmentation

9.2   Information Procurement

9.2.1        Secondary Research

9.2.1.1 Purchased Databases

9.2.1.2 GMEs Internal Data Repository

9.2.1.3 Secondary Resources & Third Party Perspectives

9.2.1.4 Company Information Sources

9.2.2        Primary Research

9.2.2.1 Various Types of Respondents for Primary Interviews

9.2.2.2 Number of Interviews Conducted throughout the Research Process

9.2.2.3 Primary Stakeholders

9.2.2.4 Discussion Guide for Primary Participants

9.2.3        Expert Panels

9.2.3.1 Expert Panels Across 30+ Industry

9.2.4        Paid Local Experts

9.2.4.1 Paid Local Experts Across 30+ Industry Across each Region

9.3   Market Estimation

9.3.1        Top-Down Approach

9.3.1.1 Macro-Economic Indicators Considered

9.3.1.2 Micro-Economic Indicators Considered

9.3.2        Bottom Up Approach

9.3.2.1 Company Share Analysis Approach

9.3.2.2 Estimation of Potential Product Sales

9.4   Data Triangulation

9.4.1        Data Collection

9.4.2        Time Series, Cross Sectional & Panel Data Analysis

9.4.3        Cluster Analysis

9.5   Analysis and Output

9.5.1        Inhouse AI Based Real Time Analytics Tool

9.5.2        Output From Desk & Primary Research

9.6   Research Assumptions & Limitations

9.7.1        Research Assumptions

9.7.2        Research Limitations

LIST OF TABLES

1 Global IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

2 Robotic Process Automation (RPA) Market, By Region, 2021-2029 (USD Billion)   

3 IT Process Automation (IPA) Market, By Region, 2021-2029 (USD Billion)  

4 Business Process Automation (BPA) Market, By Region, 2021-2029 (USD Billion)

5 Global IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

6 Inventory Management Market, By Region, 2021-2029 (USD Billion)            

7 Order Processing Market, By Region, 2021-2029 (USD Billion)

8 Customer Relationship Management (CRM) Market, By Region, 2021-2029 (USD Billion)

9 Supply Chain Management Market, By Region, 2021-2029 (USD Billion)

10 Data Security and Compliance Market, By Region, 2021-2029 (USD Billion)

11 Global IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

12 Grocery (Supermarkets, Hypermarkets, Convenience Stores, and Drugstores) Market, By Region, 2021-2029 (USD Billion)  

13 General Merchandise (Hard goods, Soft goods, and Mixed General Merchandise) Market, By Region, 2021-2029 (USD Billion)

14 Hospitality (Hotels and Restaurants) Market, By Region, 2021-2029 (USD Billion)

15 Regional Analysis, 2021-2029 (USD Billion)               

16 North America IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

17 North America IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

18 North America IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

19 North America IT Automation in Retail Market, By Country, 2021-2029 (USD Billion)

20 U.S. IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

21 U.S. IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

22 U.S. IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

23 Canada IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

24 Canada IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

25 Canada IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

26 Mexico IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

27 Mexico IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

28 Mexico IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

29 Europe IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

30 Europe IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

31 Europe IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

32 EUROPE IT Automation in Retail Market, By Country, 2021-2029 (USD Billion)

33 Germany IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

34 Germany IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

35 Germany IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

36 U.K. IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

37 U.K. IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

38 U.K. IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

39 France IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

40 France IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

41 France IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

42 Italy IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

43 Italy IT Automation in Retail Market, By Function Type, 2021-2029 (USD Billion)

44 Italy IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

45 Spain IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

46 Spain IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

47 Spain IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

48 Netherland IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

49 Netherland IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

50 Netherland IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

51 Rest Of Europe IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

52 Rest Of Europe IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

53 Rest of Europe IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

54 Asia Pacific IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

55 Asia Pacific IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

56 Asia Pacific IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

57 Asia Pacific IT Automation in Retail Market, By Country, 2021-2029 (USD Billion)

58 China IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

59 China IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

60 China IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

61 India IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

62 India IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

63 India IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

64 Japan IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

65 Japan IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

66 Japan IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

67 South Korea IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

68 South Korea IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

69 South Korea IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

70 Australia IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

71 Australia IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

72 Australia IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

73 Thailand IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

74 Thailand IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

75 Thailand IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

76 Vietnam IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

77 Vietnam IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

78 Vietnam IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

79 indonesia IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

80 indonesia IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

81 indonesia IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

82 Malaysia IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

83 Malaysia IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

84 Malaysia IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

85 Philippines IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

86 Philippines IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

87 Philippines IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

88 Singapore IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

89 Singapore IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

90 Singapore IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

91 Rest of APAC IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

92 Rest of APAC IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

93 Rest of APAC IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

94 Middle East and Africa IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

95 Middle East and Africa IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

96 Middle East and Africa IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

97 Middle East and Africa IT Automation in Retail Market, By Country, 2021-2029 (USD Billion)

98 Saudi Arabia IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

99 Saudi Arabia IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

100 Saudi Arabia IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

101 UAE IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

102 UAE IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

103 UAE IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

104 South Africa IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

105 South Africa IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

106 South Africa IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

107 Israel IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

108 Israel IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

109 Israel IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

110 Rest of Middle East and Africa IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

111 Rest of Middle East and Africa IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

112 Rest of Middle East and Africa IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

113 Central and South America IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

114 Central and South America IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

115 Central and South America IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

116 Central and South America IT Automation in Retail Market, By Country, 2021-2029 (USD Billion)

117 Brazil IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

118 Brazil IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

119 Brazil IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

120 Argentina IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

121 Argentina IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

122 Argentina IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

123 Chile IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

124 Chile IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

125 Chile IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

126 Rest of Central and South America IT Automation in Retail Market, By Automation Type, 2021-2029 (USD Billion)

127 Rest of Central and South America IT Automation in Retail Market, By Function, 2021-2029 (USD Billion)

128 Rest of Central and South America IT Automation in Retail Market, By End User, 2021-2029 (USD Billion)

129 Fujitsu Ltd.: Products & Services Offering

130 NCR Corp.: Products & Services Offering    

131 Honeywell International Inc.: Products & Services Offering        

132 Posiflex Technology Inc.: Products & Services Offering  

133 RapidPricer B.V.: Products & Services Offering      

134 FISERV INC.: Products & Services Offering   

135 Emarsys eMarketing Systems AG : Products & Services Offering 

136 ECR Software Corp.: Products & Services Offering              

137 Diebold Nixdorf Inc.: Products & Services Offering            

138 Datalogic S.p.A.: Products & Services Offering      

139 Other Companies: Products & Services Offering    

LIST OF FIGURES

1 Global IT Automation in Retail Market Overview

2 Global IT Automation in Retail Market Value From 2021-2029 (USD Billion)

3 Global IT Automation in Retail Market Share, By Automation Type (2023)

4 Global IT Automation in Retail Market Share, By Function (2023)

5 Global IT Automation in Retail Market Share, By End User (2023)

6 Global IT Automation in Retail Market, By Region (Asia Pacific Market)

7 Technological Trends In Global IT Automation in Retail Market

8 Four Quadrant Competitor Positioning Matrix

9 Impact Of Macro & Micro Indicators On The Market

10 Impact Of Key Drivers On The Global IT Automation in Retail Market

11 Impact Of Challenges On The Global IT Automation in Retail Market

12 Porter’s Five Forces Analysis

13 Global IT Automation in Retail Market: By Automation Type Scope Key Takeaways

14 Global IT Automation in Retail Market, By Automation Type Segment: Revenue Growth Analysis

15 Robotic Process Automation (RPA) Market, By Region, 2021-2029 (USD Billion)

16 IT Process Automation (IPA) Market, By Region, 2021-2029 (USD Billion)

17 Business Process Automation (BPA) Market, By Region, 2021-2029 (USD Billion)

18 Global IT Automation in Retail Market: By Function Scope Key Takeaways

19 Global IT Automation in Retail Market, By Function Segment: Revenue Growth Analysis

20 Inventory Management Market, By Region, 2021-2029 (USD Billion)

21 Order Processing Market, By Region, 2021-2029 (USD Billion)

22 Customer Relationship Management (CRM) Market, By Region, 2021-2029 (USD Billion)

23 Supply Chain Management Market, By Region, 2021-2029 (USD Billion)

24 Data Security and Compliance Market, By Region, 2021-2029 (USD Billion)

25 Global IT Automation in Retail Market: By End User Scope Key Takeaways

26 Global IT Automation in Retail Market, By End User Segment: Revenue Growth Analysis

27 Grocery (Supermarkets, Hypermarkets, Convenience Stores, and Drugstores) Market, By Region, 2021-2029 (USD Billion)

28 General Merchandise (Hard Goods, Soft Goods, and Mixed General Merchandise) Market, By Region, 2021-2029 (USD Billion)

29 Hospitality (Hotels and Restaurants) Market, By Region, 2021-2029 (USD Billion)

30 Regional Segment: Revenue Growth Analysis

31 Global IT Automation in Retail Market: Regional Analysis

32 North America IT Automation in Retail Market Overview

33 North America IT Automation in Retail Market, By Automation Type

34 North America IT Automation in Retail Market, By Function

35 North America IT Automation in Retail Market, By End User

36 North America IT Automation in Retail Market, By Country

37 U.S. IT Automation in Retail Market, By Automation Type

38 U.S. IT Automation in Retail Market, By Function

39 U.S. IT Automation in Retail Market, By End User

40 Canada IT Automation in Retail Market, By Automation Type

41 Canada IT Automation in Retail Market, By Function

42 Canada IT Automation in Retail Market, By End User

43 Mexico IT Automation in Retail Market, By Automation Type

44 Mexico IT Automation in Retail Market, By Function

45 Mexico IT Automation in Retail Market, By End User

46 Four Quadrant Positioning Matrix

47 Company Market Share Analysis

48 Fujitsu Ltd.: Company Snapshot

49 Fujitsu Ltd.: SWOT Analysis

50 Fujitsu Ltd.: Geographic Presence

51 NCR Corp.: Company Snapshot

52 NCR Corp.: SWOT Analysis

53 NCR Corp.: Geographic Presence

54 Honeywell International Inc.: Company Snapshot

55 Honeywell International Inc.: SWOT Analysis

56 Honeywell International Inc.: Geographic Presence

57 Posiflex Technology Inc.: Company Snapshot

58 Posiflex Technology Inc.: Swot Analysis

59 Posiflex Technology Inc.: Geographic Presence

60 RapidPricer B.V.: Company Snapshot

61 RapidPricer B.V.: SWOT Analysis

62 RapidPricer B.V.: Geographic Presence

63 Fiserv Inc.: Company Snapshot

64 Fiserv Inc.: SWOT Analysis

65 Fiserv Inc.: Geographic Presence

66 Emarsys eMarketing Systems AG : Company Snapshot

67 Emarsys eMarketing Systems AG : SWOT Analysis

68 Emarsys eMarketing Systems AG : Geographic Presence

69 ECR Software Corp.: Company Snapshot

70 ECR Software Corp.: SWOT Analysis

71 ECR Software Corp.: Geographic Presence

72 Diebold Nixdorf Inc.: Company Snapshot

73 Diebold Nixdorf Inc.: SWOT Analysis

74 Diebold Nixdorf Inc.: Geographic Presence

75 Datalogic S.p.A.: Company Snapshot

76 Datalogic S.p.A.: SWOT Analysis

77 Datalogic S.p.A.: Geographic Presence

78 Other Companies: Company Snapshot

79 Other Companies: SWOT Analysis

80 Other Companies: Geographic Presence

The Global IT Automation in Retail Market has been studied from the year 2019 till 2029. However, the CAGR provided in the report is from the year 2024 to 2029. The research methodology involved three stages: Desk research, Primary research, and Analysis & Output from the entire research process.

IT Automation in Retail Market Size

The desk research involved a robust background study which meant referring to paid and unpaid databases to understand the market dynamics; mapping contracts from press releases; identifying the key players in the market, studying their product portfolio, competition level, annual reports/SEC filings & investor presentations; and learning the demand and supply-side analysis for the IT Automation in Retail Market.

IT Automation in Retail Market Growth

The primary research activity included telephonic conversations with more than 50 tier 1 industry consultants, distributors, and end-use product manufacturers.

IT Automation in Retail Market Trends

Finally, based on the above thorough research process, an in-depth analysis was carried out considering the following aspects: market attractiveness, current & future market trends, market share analysis, SWOT analysis of the company and customer analytics.

IT Automation in Retail Market Share

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Frequently Asked Questions

The global IT automation in retail market is expected to grow at a CAGR of 9.5% from 2024 to 2029.
Key players operating in the global IT automation in retail market include Datalogic S.p.A., Diebold Nixdorf Inc., ECR Software Corp., Emarsys eMarketing Systems AG, Fiserv Inc., Fujitsu Ltd., Honeywell International Inc., NCR Corp., Posiflex Technology Inc., and RapidPricer B.V., among others.
Key market players can capitalize on opportunities by investing in developing innovative IT automation solutions tailored for retail needs, focusing on seamless integration, scalability, and addressing evolving consumer demands.
The global IT automation in retail market is driven by the growing demand for efficiency and cost-effectiveness, prompting retailers to adopt automation for streamlined operations, improved supply chain management, and enhanced consumer experiences. The complexity of retail IT infrastructure and the aim to reduce errors further contribute to the widespread adoption of automation solutions.

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