Clientless remote firmware offers access to remote network without the installation of software on a user's device. Apart from this, the vendors of clientless remote support software are increasingly focusing on offering products with multiple applications. One example for global firmware market is that Bomgar offers the Bomgar Remote Support solution that can control and support nearly any remote desktop, server, or mobile device. The software uses chat support, CRM integration, screen sharing, and skills-based routing to improve support staff productivity, for the customer support application. For IT service desk support applications, the Bomgar Remote Support solution updates incidents related to customer queries with session details, survey responses, chat transcripts, and video recordings. Such instances of the clientless remote support software explain how the market would propel the demand for this software during the coming years. The global remote firmware market size has the potential to grow over USD 1 billion between 2020 and 2026 and the market’s growth momentum will accelerate during the said period.
North America dominates the global remote firmware market at present due to the rising demand for clientless remote support solutions particularly by the United States-based companies and availability of high-tech infrastructure. The improvement in network connectivity and growing demand for cost-effective solutions for expensive desktop accessibility is expected to fuel market growth of the remote firmware market in the Asia-Pacific region.
The growing need to offer IT support from in far-away locations has increased the demand for the cloud-based globally. On the basis of deployment type, the cloud-based segment is likely to register the highest revenue growth, accounting for a value of over USD 600 million by the end of 2026. Also, the cloud-based deployment type segment is expected to register a healthy CAGR throughout the given period. Based on end-use industry, the BFSI segment is projected to generate significant revenues, recording a value of over USD 50 million by the end of 2017. On the other hand, the IT & Telecom end use industry segment is expected to register a robust CAGR through 2026.
On the basis of device type, the Personal Computer or the Laptop segment is expected to represent significant robust revenue growth, for a value of over USD 300 million by the end of 2026. On the other hand, the smartphone device type segment is expected to register a significant CAGR during the forecast period.
A recent report on the global remote firmware market was published by Global Market Estimates Research and Consultants (GME) in March 2020. The report classifies the global remote firmware market on the basis of several factors. On the basis of hardware, the global remote firmware market is segmented into power management integrated circuit (PMIC), microcontroller (MCU), and microprocessor (MPU), among others. On the basis of software, the global remote firmware market is segmented into operating system and middleware, among others. On the basis of application, the global remote firmware market is segmented into healthcare, consumer electronics, communications, industrial, and automotive, among others. Lastly, on the basis of region, the global application integration market is segmented into North America, Europe, Asia Pacific, Central & South America and Middle East & Africa. The countries covered include: U.S., Canada, Mexico, Germany, France, UK, Italy, Spain, China, India, Japan, South Korea, Australia, Brazil, Saudi Arabia, UAE, and South Africa among others.
The report put forth by GME dedicates a chapter to the end-user landscape. The end-user landscape entails a list of current and prospective consumers prevailing across the regions. This section briefs you about company addresses, contact details, products, and regional presence of companies who are purchasing or are likely to purchase remote firmware. The key end-users of the markets are BMW, Johnson & Johnson, and Cardinal Health, among others. The report contains a chapter dedicated to vendors operating in the market, covering raw material manufactures, equipment developers, manufacturers, and distributors. The report provides these insights on a regional level. Some of the key players operating in the remote firmware market are Altera Corporation, ARM Holdings, Atmel Corporation, Freescale Semiconductor, Infineon Technologies, Intel Corporation, Microchip Technology, Microsoft Corporation, NXP Semiconductors, Renesas Electronics Corporation, Samsung Electronics Corporation, STMicroelectronics, Texas Instruments, Toshiba Corporation, Marvell Technology Group Ltd, Qualcomm Technologies Incorporated, SSV Software Systems GmbH, Tieto Deutschland GmbH, and HCL Technologies Limited among others.