AI Phone Answering Market

Global AI Phone Answering Market Size, Trends & Analysis - Forecasts to 2029 By Component (Speech Recognition Systems, Natural Language Processing (NLP) Algorithms, and Text-to-Speech (TTS) Systems), By Application (Customer Service and Support, Virtual Assistants, and Appointment Scheduling), By End-use Industry (Retail and E-commerce, Healthcare, Financial Services, Telecommunications, and Others), and By Region (North America, Asia Pacific, Central & South America, Europe, and Middle East and Africa), Competitive Landscape, Company Market Share Analysis, and End User Analysis

Category Trending Technology
Format
  • ms word
  • ms excel
  • ms ppt
  • pdf
This report was recently updated on June 13 2024 with the latest and most recent market numbers

Global AI Phone Answering Market Size

The global AI phone answering market is expected to grow at a CAGR of 22.7% from 2024 to 2029. AI-powered phone answering systems do not entirely rely on human operators. AI-powered systems can interact with callers, understand their inquiries, and provide appropriate responses or route the calls to the correct department or individual. These systems often use natural language processing (NLP) and machine learning algorithms to comprehend and respond to callers' questions or requests effectively.

The market is being driven by technological advancements and growing demand for efficient customer services. Continuous advancements in artificial intelligence, natural language processing, and machine learning algorithms drive innovation in AI phone answering systems. These advancements enable more accurate speech recognition, better understanding of caller inquiries, and enhanced response capabilities. Businesses across various industries recognize the importance of providing excellent customer service to maintain competitiveness and foster customer loyalty. AI phone answering systems offer a cost-effective solution to handle large volumes of incoming calls promptly and efficiently. AI phone answering systems can gather information from various touchpoints and leverage data analytics to deliver personalized and contextually relevant responses to callers, enhancing overall customer satisfaction and engagement.

One restraint the AI phone answering market faces is the potential privacy and security concerns of handling sensitive customer information. As AI systems collect and analyze large amounts of data from callers, there is a risk of data breaches or unauthorized access to confidential information.

global ai phone answering market

Global AI Phone Answering Market: By Component

Based on component, the market is segmented into speech recognition systems, natural language processing (NLP) algorithms, and text-to-speech (TTS) systems. The NLP algorithms segment is expected to hold the largest share of the market during the forecast period. NLP algorithms play a crucial role in understanding and interpreting the intent behind caller inquiries, enabling AI phone answering systems to provide accurate and contextually relevant responses.

The speech recognition systems segment is projected to grow fastest during the forecast period. Advancements in technology have led to more precise and dependable speech recognition systems, enabling AI phone answering solutions to efficiently transcribe and comprehend spoken language. This progress is fueled by the growing need for user-friendly experiences. This category covers various uses, such as managing customer queries, offering details about products, addressing problems, and resolving grievances.

Global AI Phone Answering Market: By Application

Based on application, the market is segmented into customer service and support, virtual assistants, and appointment scheduling. The customer service and support segment is expected to hold the largest share of the market during the forecast period. This segment encompasses various applications, including handling customer inquiries, providing product information, troubleshooting issues, and resolving complaints. Businesses across various industries rely on AI phone answering systems to enhance their customer service operations and deliver clients a seamless and efficient experience.

The virtual assistants segment is projected to grow fastest during the forecast period. Virtual assistants, powered by AI, are systems crafted to aid users in tasks like responding to inquiries, executing actions, and offering advice or suggestions. With the increasing integration of AI technology into everyday life, virtual assistants are becoming more prevalent across devices and platforms, including smartphones, smart speakers, and chatbots.

Global AI Phone Answering Market: By End-use Industry

Based on end-use industry, the market is segmented into retail and e-commerce, healthcare, financial services, telecommunications, and others. The retail and e-commerce segment is expected to hold the largest share of the market during the forecast period. Retailers and e-commerce businesses heavily rely on AI phone answering systems to handle customer inquiries, provide product information, process orders, and address customer service issues efficiently. The 24/7 availability of AI-powered systems enables these businesses to offer round-the-clock support to their customers, enhancing their overall shopping experience and driving sales.

The healthcare segment is projected to grow fastest during the forecast period. Healthcare providers are increasingly adopting AI phone answering systems to streamline appointment scheduling, manage patient inquiries, provide medical advice, and offer telemedicine services. The growing demand for efficient healthcare communication solutions, coupled with advancements in AI technology, is driving the adoption of AI phone answering systems in the healthcare sector.

asia pacific ai phone answering market

Global AI Phone Answering Market: By Region

North America is analyzed to be the largest region in the global AI phone answering market during the forecast period. The growing e-commerce sector in the region contributes to the potential for expanding AI-driven call center solutions. Additionally, the quick advancement of AI technology solutions in the U.S., supported by favorable government efforts, creates a favorable environment for the growth of the regional AI phone answering market.

Asia Pacific is analyzed to be the fastest-growing region in the global AI phone answering market during the forecast period. Countries like China, Japan, India, and the Philippines are making massive investments in call center infrastructure, fueling the expansion of the market in these regions. Major companies, including GE, Bharti Telecom, British Airways, American Express, ICICI, and HDFC, have already deployed their call centers in these countries to leverage their capabilities to provide better customer support. The deployment of AI in call centers allows businesses to analyze customer interactions, gather valuable insights, and improve service quality continuously. By automating routine tasks and providing intelligent assistance to human agents, AI phone answering systems enable call centers to handle larger call volumes efficiently while ensuring a high level of customer satisfaction.

Global AI Phone Answering Market Share and Competitor Analysis

Answering AI, IsOn24, Simple Phones, Abby Connect, Slang.ai, Mrcall.ai, answering.ai, Echo.win, Curious Thing, and Smith.ai, among others, are some of the key players operating in the global market.

Please note: This is not an exhaustive list of companies profiled in the report.

1          STRATEGIC INSIGHTS ON NEW REVENUE POCKETS

1.1    Strategic Opportunity & Attractiveness Analysis

1.1.1        Hot Revenue Pockets

1.1.2        Market Attractiveness Score

1.1.3        Revenue Impacting Opportunity

1.1.4        High Growing Region/Country

1.1.5        Competitor Analysis

1.1.6        Consumer Analysis

1.2    Global Market Estimates' View

1.3    Strategic Insights across Business Functions

1.3.1        For Chief Executive Officers

1.3.2        For Chief Marketing Officers

1.3.3        For Chief Strategy Officers

1.4    Evaluate the Potential of your Existing Business Lines vs. New Lines to Enter Into

2          TECHNOLOGICAL TRENDS

2.1   Technological Adoption Rate

2.2   Current Trend Impact Analysis

2.3   Future Trend Impact Analysis

3          GLOBAL AI PHONE ANSWERING  MARKET OUTLOOK

3.1   Market Pyramid Analysis

3.1.1        Introduction

3.1.2        Adjacent Market Opportunities

3.1.3        Ancillary Market Opportunities

3.2   Demand Side Analysis

3.2.1        Market Drivers: Impact Analysis

3.2.2        Market Restraints: Impact Analysis

3.2.3        Market Opportunities: Impact Analysis

3.2.4        Market Challenges: Impact Analysis

3.3   Supply Side Analysis

3.3.1        Porter’s Five Forces Analysis

3.3.1.1 Threat of New Entrants

3.3.1.2 Threat of New Substitutes

3.3.1.3 Bargaining Power of Suppliers

3.3.1.4 Bargaining Power of Buyers

3.3.1.5 Intensity of Competitive Rivalry

3.3.2        SWOT Analysis; By Factor (Political & Legal, Economic, and Technological)

3.3.2.1 Political Landscape

3.3.2.2 Economic Landscape

3.3.2.3 Social Landscape

3.3.2.4 Technology Landscape

3.3.3        Value Chain Analysis

3.3.4        Trend Analysis

3.3.5        Gap Analysis

3.3.6        Cost Analysis

4          GLOBAL AI PHONE ANSWERING MARKET, BY COMPONENT

4.1   Introduction

4.2   AI Phone Answering Market: Component Scope Key Takeaways

4.3   Revenue Growth Analysis, 2023 & 2029

4.4   Speech Recognition Systems

4.4.1        Speech Recognition Systems Market Estimates and Forecast, 2021-2029 (USD Million)

4.5   Natural Language Processing (NLP) Algorithms

4.5.1        Natural Language Processing (NLP) Algorithms Market Estimates and Forecast, 2021-2029 (USD Million)

4.6   Text-to-Speech (TTS) Systems

4.6.1        Text-to-Speech (TTS) Systems Market Estimates and Forecast, 2021-2029 (USD Million)

5          GLOBAL AI PHONE ANSWERING MARKET, BY APPLICATION

5.1   Introduction

5.2   AI Phone Answering Market: Application Scope Key Takeaways

5.3   Revenue Growth Analysis, 2023 & 2029

5.4   Customer Service and Support

5.4.1        Customer Service and Support Market Estimates and Forecast, 2021-2029 (USD Million)

5.5   Virtual Assistants

5.5.1        Virtual Assistants Market Estimates and Forecast, 2021-2029 (USD Million)

5.6   Appointment Scheduling

5.6.1        Appointment Scheduling Market Estimates and Forecast, 2021-2029 (USD Million)

6          GLOBAL AI PHONE ANSWERING MARKET, BY END-USE INDUSTRY

6.1   Introduction

6.2   AI Phone Answering Market: End-use Industry Scope Key Takeaways

6.3   Revenue Growth Analysis, 2023 & 2029

6.4   Retail and E-commerce

6.4.1        Retail and E-commerce Market Estimates and Forecast, 2021-2029 (USD Million)

6.5   Healthcare

6.5.1        Healthcare Market Estimates and Forecast, 2021-2029 (USD Million)

6.6   Financial Services

6.6.1        Financial Services Market Estimates and Forecast, 2021-2029 (USD Million)

6.7   Telecommunications

6.7.1        Telecommunications Market Estimates and Forecast, 2021-2029 (USD Million)

6.8   Others

6.8.1        Others Market Estimates and Forecast, 2021-2029 (USD Million)

7          GLOBAL AI PHONE ANSWERING MARKET, BY REGION

7.1   Introduction

7.2   North America AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.2.1        By Component

7.2.2        By Application

7.2.3        By End-use Industry

7.2.4        By Country

7.2.4.1     U.S. AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.2.4.1.1        By Component

7.2.4.1.2        By Application

7.2.4.1.3        By End-use Industry

7.2.4.2     Canada AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.2.4.2.1        By Component

7.2.4.2.2        By Application

7.2.4.2.3        By End-use Industry

7.2.4.3     Mexico AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.2.4.3.1        By Component

7.2.4.3.2        By Application

7.2.4.3.3        By End-use Industry

7.3   Europe AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.3.1        By Component

7.3.2        By Application

7.3.3        By End-use Industry

7.3.4        By Country

7.3.4.1     Germany AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.3.4.1.1        By Component

7.3.4.1.2        By Application

7.3.4.1.3        By End-use Industry

7.3.4.2     U.K. AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.3.4.2.1        By Component

7.3.4.2.2        By Application

7.3.4.2.3        By End-use Industry

7.3.4.3     France AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.3.4.3.1        By Component

7.3.4.3.2        By Application

7.3.4.3.3        By End-use Industry

7.3.4.4     Italy AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.3.4.4.1        By Component

7.3.4.4.2        By Application

7.2.4.4.3        By End-use Industry

7.3.4.5     Spain AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.3.4.5.1        By Component

7.3.4.5.2        By Application

7.2.4.5.3        By End-use Industry

7.3.4.6     Netherlands AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.3.4.6.1        By Component

7.3.4.6.2        By Application

7.2.4.6.3        By End-use Industry

7.3.4.7     Rest of Europe AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.3.4.7.1        By Component

7.3.4.7.2        By Application

7.2.4.7.3        By End-use Industry

7.4   Asia Pacific AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.1        By Component

7.4.2        By Application

7.4.3        By End-use Industry

7.4.4        By Country

7.4.4.1     China AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.1.1        By Component

7.4.4.1.2        By Application

7.4.4.1.3        By End-use Industry

7.4.4.2     Japan AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.2.1        By Component

7.4.4.2.2        By Application

7.4.4.2.3        By End-use Industry

7.4.4.3     India AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.3.1        By Component

7.4.4.3.2        By Application

7.4.4.3.3        By End-use Industry

7.4.4.4     South Korea AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.4.1        By Component

7.4.4.4.2        By Application

7.4.4.4.3        By End-use Industry

7.4.4.5     Singapore AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.5.1        By Component

7.4.4.5.2        By Application

7.4.4.5.3        By End-use Industry

7.4.4.6     Malaysia AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.6.1        By Component

7.4.4.6.2        By Application

7.4.4.6.3        By End-use Industry

7.4.4.7     Thailand AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.7.1        By Component

7.4.4.7.2        By Application

7.4.4.7.3        By End-use Industry

7.4.4.8     Indonesia AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.8.1        By Component

7.4.4.8.2        By Application

7.4.4.8.3        By End-use Industry

7.4.4.9     Vietnam AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.9.1        By Component

7.4.4.9.2        By Application

7.4.4.9.3        By End-use Industry

7.4.4.10  Taiwan AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.10.1 By Component

7.4.4.10.2 By Application

7.4.4.10.3 By End-use Industry

7.4.4.11  Rest of Asia Pacific AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.4.4.11.1 By Component

7.4.4.11.2 By Application

7.4.4.11.3 By End-use Industry

7.5   Middle East and Africa AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.5.1        By Component

7.5.2        By Application

7.5.3        By End-use Industry

7.5.4        By Country

7.5.4.1     Saudi Arabia AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.5.4.1.1        By Component

7.5.4.1.2        By Application

7.5.4.1.3        By End-use Industry

7.5.4.2     U.A.E. AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.5.4.2.1        By Component

7.5.4.2.2        By Application

7.5.4.2.3        By End-use Industry

7.5.4.3     Israel AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.5.4.3.1        By Component

7.5.4.3.2        By Application

7.5.4.3.3        By End-use Industry

7.5.4.4     South Africa AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.5.4.4.1        By Component

7.5.4.4.2        By Application

7.5.4.4.3        By End-use Industry

7.5.4.5     Rest of Middle East and Africa AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.5.4.5.1        By Component

7.5.4.5.2        By Application

7.5.4.5.2        By End-use Industry

7.6   Central & South America AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.6.1        By Component

7.6.2        By Application

7.6.3        By End-use Industry

7.6.4        By Country

7.6.4.1     Brazil AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.6.4.1.1        By Component

7.6.4.1.2        By Application

7.6.4.1.3        By End-use Industry

7.6.4.2     Argentina AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.6.4.2.1        By Component

7.6.4.2.2        By Application

7.6.4.2.3        By End-use Industry

7.6.4.3     Chile AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.6.4.3.1        By Component

7.6.4.3.2        By Application

7.6.4.3.3        By End-use Industry

7.6.4.4     Rest of Central & South America AI Phone Answering Market Estimates and Forecast, 2021-2029 (USD Million)

7.6.4.4.1        By Component

7.6.4.4.2        By Application

7.6.4.4.3        By End-use Industry

8          COMPETITIVE LANDCAPE

8.1   Company Market Share Analysis

8.2   Four Quadrant Positioning Matrix

8.2.1        Market Leaders

8.2.2        Market Visionaries

8.2.3        Market Challengers

8.2.4        Niche Market Players

8.3   Vendor Landscape

8.3.1        North America

8.3.2        Europe

8.3.3        Asia Pacific

8.3.4        Rest of the World

8.4   Company Profiles  

8.4.1        Answering AI

8.4.1.1 Business Description & Financial Analysis

8.4.1.2 SWOT Analysis

8.4.1.3 Products & Services Offered

8.4.1.4 Strategic Alliances between Business Partners

8.4.2        IsOn24

8.4.2.1 Business Description & Financial Analysis

8.4.2.2 SWOT Analysis

8.4.2.3 Products & Services Offered

8.4.2.4 Strategic Alliances between Business Partners

8.4.3        Simple Phones

8.4.3.1 Business Description & Financial Analysis

8.4.3.2 SWOT Analysis

8.4.3.3 Products & Services Offered

8.4.3.4 Strategic Alliances between Business Partners

8.4.4        Abby Connect

8.4.4.1 Business Description & Financial Analysis

8.4.4.2 SWOT Analysis

8.4.4.3 Products & Services Offered

8.4.4.4 Strategic Alliances between Business Partners

8.4.5        Slang.ai

8.4.5.1 Business Description & Financial Analysis

8.4.5.2 SWOT Analysis

8.4.5.3 Products & Services Offered

8.4.5.4 Strategic Alliances between Business Partners

8.4.6        MRCALL.AI

8.4.6.1 Business Description & Financial Analysis

8.4.6.2 SWOT Analysis

8.4.6.3 Products & Services Offered

8.4.6.4 Strategic Alliances between Business Partners

8.4.7        Answering.ai

8.4.7.1 Business Description & Financial Analysis

8.4.7.2 SWOT Analysis

8.4.7.3 Products & Services Offered

8.4.8.4 Strategic Alliances between Business Partners

8.4.8        Echo.win

8.4.8.1 Business Description & Financial Analysis

8.4.8.2 SWOT Analysis

8.4.8.3 Products & Services Offered

8.4.8.4 Strategic Alliances between Business Partners

8.4.9        CURIOUS THING

8.4.9.1 Business Description & Financial Analysis

8.4.9.2 SWOT Analysis

8.4.9.3 Products & Services Offered

8.4.9.4 Strategic Alliances between Business Partners

8.4.10      Smith.ai

8.4.10.1 Business Description & Financial Analysis

8.4.10.2 SWOT Analysis

8.4.10.3 Products & Services Offered

8.4.10.4 Strategic Alliances between Business Partners

8.4.11      Other Companies

8.4.11.1 Business Description & Financial Analysis

8.4.11.2 SWOT Analysis

8.4.11.3 Products & Services Offered

8.4.11.4 Strategic Alliances between Business Partners

9          RESEARCH METHODOLOGY

9.1   Market Introduction

9.1.1        Market Definition

9.1.2        Market Scope & Segmentation

9.2   Information Procurement

9.2.1        Secondary Research

9.2.1.1 Purchased Databases

9.2.1.2 GMEs Internal Data Repository

9.2.1.3 Secondary Resources & Third Party Perspectives

9.2.1.4 Company Information Sources

9.2.2        Primary Research

9.2.2.1 Various Types of Respondents for Primary Interviews

9.2.2.2 Number of Interviews Conducted throughout the Research Process

9.2.2.3 Primary Stakeholders

9.2.2.4 Discussion Guide for Primary Participants

9.2.3        Expert Panels

9.2.3.1 Expert Panels Across 30+ Industry

9.2.4        Paid Local Experts

9.2.4.1 Paid Local Experts Across 30+ Industry Across each Region

9.3   Market Estimation

9.3.1        Top-Down Approach

9.3.1.1 Macro-Economic Indicators Considered

9.3.1.2 Micro-Economic Indicators Considered

9.3.2        Bottom Up Approach

9.3.2.1 Company Share Analysis Approach

9.3.2.2 Estimation of Potential Product Sales

9.4   Data Triangulation

9.4.1        Data Collection

9.4.2        Time Series, Cross Sectional & Panel Data Analysis

9.4.3        Cluster Analysis

9.5   Analysis and Output

9.5.1        Inhouse AI Based Real Time Analytics Tool

9.5.2        Output From Desk & Primary Research

9.6   Research Assumptions & Limitations

9.7.1        Research Assumptions

9.7.2        Research Limitations

LIST OF TABLES

1 Global AI Phone Answering Market, By Component, 2021-2029 (USD Million)

2 Speech Recognition Systems Market, By Region, 2021-2029 (USD Million)               

3 Natural Language Processing (NLP) Algorithms Market, By Region, 2021-2029 (USD Million)   

4 Text-to-Speech (TTS) Systems Market, By Region, 2021-2029 (USD Million)

5 Global AI Phone Answering Market, By Application, 2021-2029 (USD Million)

6 Customer Service and Support Market, By Region, 2021-2029 (USD Million)          

7 Virtual Assistants Market, By Region, 2021-2029 (USD Million)

8 Appointment Scheduling Market, By Region, 2021-2029 (USD Million)

9 Global AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

10 Retail and E-commerce Market, By Region, 2021-2029 (USD Million)           

11 HEALTHCARE Market, By Region, 2021-2029 (USD Million)     

12 FINANCIAL SERVICES Market, By Region, 2021-2029 (USD Million)     

13 Telecommunications Market, By Region, 2021-2029 (USD Million)

14 Others Market, By Region, 2021-2029 (USD Million)               

15 Regional Analysis, 2021-2029 (USD Million)              

16 North America AI Phone Answering Market, By Component, 2021-2029 (USD Million)

17 North America AI Phone Answering Market, By Application, 2021-2029 (USD Million)

18 North America AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

19 North America AI Phone Answering Market, By Country, 2021-2029 (USD Million)

20 U.S AI Phone Answering Market, By Component, 2021-2029 (USD Million)

21 U.S AI Phone Answering Market, By Application, 2021-2029 (USD Million)

22 U.S AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

23 Canada AI Phone Answering Market, By Component, 2021-2029 (USD Million)

24 Canada AI Phone Answering Market, By Application, 2021-2029 (USD Million)

25 Canada AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

26 Mexico AI Phone Answering Market, By Component, 2021-2029 (USD Million)

27 Mexico AI Phone Answering Market, By Application, 2021-2029 (USD Million)

28 Mexico AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

29 Europe AI Phone Answering Market, By Component, 2021-2029 (USD Million)

30 Europe AI Phone Answering Market, By Application, 2021-2029 (USD Million)

31 Europe AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

32 Europe AI Phone Answering Market, By COUNTRY, 2021-2029 (USD Million)

33 Germany AI Phone Answering Market, By Component, 2021-2029 (USD Million)

34 Germany AI Phone Answering Market, By Application, 2021-2029 (USD Million)

35 Germany AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

36 UK AI Phone Answering Market, By Component, 2021-2029 (USD Million)

37 UK AI Phone Answering Market, By Application, 2021-2029 (USD Million)

38 UK AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

39 France AI Phone Answering Market, By Component, 2021-2029 (USD Million)

40 France AI Phone Answering Market, By Application, 2021-2029 (USD Million)

41 France AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

42 Italy AI Phone Answering Market, By Component, 2021-2029 (USD Million)

43 Italy AI Phone Answering Market, By T End Use Type, 2021-2029 (USD Million)

44 Italy AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

45 Spain AI Phone Answering Market, By Component, 2021-2029 (USD Million)

46 Spain AI Phone Answering Market, By Application, 2021-2029 (USD Million)

47 Spain AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

48 Rest Of Europe AI Phone Answering Market, By Component, 2021-2029 (USD Million)

49 Rest Of Europe AI Phone Answering Market, By Application, 2021-2029 (USD Million)

50 Rest of Europe AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

51 Asia Pacific AI Phone Answering Market, By Component, 2021-2029 (USD Million)

52 Asia Pacific AI Phone Answering Market, By Application, 2021-2029 (USD Million)

53 Asia Pacific AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

54 Asia Pacific AI Phone Answering Market, By Country, 2021-2029 (USD Million)

55 China AI Phone Answering Market, By Component, 2021-2029 (USD Million)

56 China AI Phone Answering Market, By Application, 2021-2029 (USD Million)

57 China AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

58 India AI Phone Answering Market, By Component, 2021-2029 (USD Million)

59 India AI Phone Answering Market, By Application, 2021-2029 (USD Million)

60 India AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

61 Japan AI Phone Answering Market, By Component, 2021-2029 (USD Million)

62 Japan AI Phone Answering Market, By Application, 2021-2029 (USD Million)

63 Japan AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

64 South Korea AI Phone Answering Market, By Component, 2021-2029 (USD Million)

65 South Korea AI Phone Answering Market, By Application, 2021-2029 (USD Million)

66 South Korea AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

67 Malaysia AI Phone Answering Market, By Component, 2021-2029 (USD Million)

68 Malaysia AI Phone Answering Market, By Application, 2021-2029 (USD Million)

69 Malaysia AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

70 Vietnam AI Phone Answering Market, By Component, 2021-2029 (USD Million)

71 Vietnam AI Phone Answering Market, By Application, 2021-2029 (USD Million)

72 Vietnam AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

73 Rest of Asia Pacific AI Phone Answering Market, By Component, 2021-2029 (USD Million)

74 Rest of Asia Pacific AI Phone Answering Market, By Application, 2021-2029 (USD Million)

75 Rest of Asia Pacific AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

76 Middle East and Africa AI Phone Answering Market, By Component, 2021-2029 (USD Million)

77 Middle East and Africa AI Phone Answering Market, By Application, 2021-2029 (USD Million)

78 Middle East and Africa AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

79 Middle East and Africa AI Phone Answering Market, By Country, 2021-2029 (USD Million)

80 Saudi Arabia AI Phone Answering Market, By Component, 2021-2029 (USD Million)

81 Saudi Arabia AI Phone Answering Market, By Application, 2021-2029 (USD Million)

82 Saudi Arabia AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

83 UAE AI Phone Answering Market, By Component, 2021-2029 (USD Million)

84 UAE AI Phone Answering Market, By Application, 2021-2029 (USD Million)

85 UAE AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

86 Rest of Middle East and Africa AI Phone Answering Market, By Component, 2021-2029 (USD Million)

87 Rest of Middle East and Africa AI Phone Answering Market, By Application, 2021-2029 (USD Million)

88 Rest of Middle East and Africa AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

89 Central & South America AI Phone Answering Market, By Component, 2021-2029 (USD Million)

90 Central & South America AI Phone Answering Market, By Application, 2021-2029 (USD Million)

91 Central & South America AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

92 Central & South America AI Phone Answering Market, By Country, 2021-2029 (USD Million)

93 Brazil AI Phone Answering Market, By Component, 2021-2029 (USD Million)

94 Brazil AI Phone Answering Market, By Application, 2021-2029 (USD Million)

95 Brazil AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

96 Argentina AI Phone Answering Market, By Component, 2021-2029 (USD Million)

97 Argentina AI Phone Answering Market, By Application, 2021-2029 (USD Million)

98 Argentina AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

99 Rest of Central & South America AI Phone Answering Market, By Component, 2021-2029 (USD Million)

100 Rest of Central & South America AI Phone Answering Market, By Application, 2021-2029 (USD Million)

101 Rest of Central & South America AI Phone Answering Market, By End-use Industry, 2021-2029 (USD Million)

102 Answering AI: Products & Services Offering

103 IsOn24: Products & Services Offering          

104 Simple Phones: Products & Services Offering         

105 Abby Connect: Products & Services Offering           

106 Slang.ai: Products & Services Offering       

107 MRCALL.AI: Products & Services Offering    

108 Answering.ai: Products & Services Offering            

109 Echo.win: Products & Services Offering     

110 CURIOUS THING: Products & Services Offering          

111 Smith.ai: Products & Services Offering        

112 Other Companies: Products & Services Offering    

LIST OF FIGURES

1 Global AI Phone Answering Market Overview

2 Global AI Phone Answering Market Value From 2021-2029 (USD Million)

3 Global AI Phone Answering Market Share, By Component (2023)

4 Global AI Phone Answering Market Share, By Application (2023)

5 Global AI Phone Answering Market Share, By End-use Industry (2023)

6 Global AI Phone Answering Market, By Region (Asia Pacific Market)

7 Technological Trends In Global AI Phone Answering Market

8 Four Quadrant Competitor Positioning Matrix

9 Impact Of Macro & Micro Indicators On The Market

10 Impact Of Key Drivers On The Global AI Phone Answering Market

11 Impact Of Challenges On The Global AI Phone Answering Market

12 Porter’s Five Forces Analysis

13 Global AI Phone Answering Market: By Component Scope Key Takeaways

14 Global AI Phone Answering Market, By Component Segment: Revenue Growth Analysis

15 Speech Recognition Systems Market, By Region, 2021-2029 (USD Million)

16 Natural Language Processing (NLP) Algorithms Market, By Region, 2021-2029 (USD Million)

17 Text-to-Speech (TTS) Systems Market, By Region, 2021-2029 (USD Million)

18 Global AI Phone Answering Market: By Application Scope Key Takeaways

19 Global AI Phone Answering Market, By Application Segment: Revenue Growth Analysis

20 Customer Service and Support Market, By Region, 2021-2029 (USD Million)

21 Virtual Assistants Market, By Region, 2021-2029 (USD Million)

22 Appointment Scheduling Market, By Region, 2021-2029 (USD Million)

23 Global AI Phone Answering Market: By End-use Industry Scope Key Takeaways

24 Global AI Phone Answering Market, By End-use Industry Segment: Revenue Growth Analysis

25 Retail and E-commerce Market, By Region, 2021-2029 (USD Million)

26 Healthcare Market, By Region, 2021-2029 (USD Million)

27 Financial Services Market, By Region, 2021-2029 (USD Million)

28 Telecommunications Market, By Region, 2021-2029 (USD Million)

29 Others Market, By Region, 2021-2029 (USD Million)

30 Regional Segment: Revenue Growth Analysis

31 Global AI Phone Answering Market: Regional Analysis

32 North America AI Phone Answering Market Overview

33 North America AI Phone Answering Market, By Component

34 North America AI Phone Answering Market, By Application

35 North America AI Phone Answering Market, By End-use Industry

36 North America AI Phone Answering Market, By Country

37 U.S. AI Phone Answering Market, By Component

38 U.S. AI Phone Answering Market, By Application

39 U.S. AI Phone Answering Market, By End-use Industry

40 Canada AI Phone Answering Market, By Component

41 Canada AI Phone Answering Market, By Application

42 Canada AI Phone Answering Market, By End-use Industry

43 Mexico AI Phone Answering Market, By Component

44 Mexico AI Phone Answering Market, By Application

45 Mexico AI Phone Answering Market, By End-use Industry

46 Four Quadrant Positioning Matrix

47 Company Market Share Analysis

48 Answering AI: Company Snapshot

49 Answering AI: SWOT Analysis

50 Answering AI: Geographic Presence

51 IsOn24: Company Snapshot

52 IsOn24: SWOT Analysis

53 IsOn24: Geographic Presence

54 Simple Phones: Company Snapshot

55 Simple Phones: SWOT Analysis

56 Simple Phones: Geographic Presence

57 Abby Connect: Company Snapshot

58 Abby Connect: Swot Analysis

59 Abby Connect: Geographic Presence

60 Slang.ai: Company Snapshot

61 Slang.ai: SWOT Analysis

62 Slang.ai: Geographic Presence

63 MRCALL.AI: Company Snapshot

64 MRCALL.AI: SWOT Analysis

65 MRCALL.AI: Geographic Presence

66 Answering.ai: Company Snapshot

67 Answering.ai: SWOT Analysis

68 Answering.ai: Geographic Presence

69 Echo.win: Company Snapshot

70 Echo.win: SWOT Analysis

71 Echo.win: Geographic Presence

72 CURIOUS THING.: Company Snapshot

73 CURIOUS THING.: SWOT Analysis

74 CURIOUS THING.: Geographic Presence

75 Smith.ai: Company Snapshot

76 Smith.ai: SWOT Analysis

77 Smith.ai: Geographic Presence

78 Other Companies: Company Snapshot

79 Other Companies: SWOT Analysis

80 Other Companies: Geographic Presence

The AI Phone Answering Market has been studied from the year 2019 till 2029. However, the CAGR provided in the report is from the year 2024 to 2029. The research methodology involved three stages: Desk research, Primary research, and Analysis & Output from the entire research process.

AI Phone Answering Market Size

The desk research involved a robust background study which meant referring to paid and unpaid databases to understand the market dynamics; mapping contracts from press releases; identifying the key players in the market, studying their product portfolio, competition level, annual reports/SEC filings & investor presentations; and learning the demand and supply-side analysis for the AI Phone Answering Market.

AI Phone Answering Market Growth

The primary research activity included telephonic conversations with more than 50 tier 1 industry consultants, distributors, and end-use product manufacturers.

AI Phone Answering Market Trends

Finally, based on the above thorough research process, an in-depth analysis was carried out considering the following aspects: market attractiveness, current & future market trends, market share analysis, SWOT analysis of the company and customer analytics.

AI Phone Answering Market Share

We value your investment and offer free customization with every report to fulfil your exact research needs.
This website is secure and your personal details are safe. Privacy
You can also purchase parts of this report. Do you want to check out a section wise price list?

Frequently Asked Questions

The global AI phone answering market is expected to grow at a CAGR of 22.7% from 2024 to 2029.
The key players operating in the market are Answering AI, IsOn24, Simple Phones, Abby Connect, Slang.ai, Mrcall.ai, answering.ai, Echo.win, Curious Thing, and Smith.ai, among others.
The global AI phone answering market is expected to gain opportunities due to technological advancements and growing demand for efficient customer services. AI phone answering systems can gather information from various touchpoints and leverage data analytics to deliver personalized and contextually relevant responses to callers, enhancing overall customer satisfaction and engagement.
Global AI phone answering market growth is driven by technological advancements and growing demand for efficient customer services.

Tailor made solutions just for you

80% of our clients seek made-to-order reports. How do you want us to tailor yours?

OUR CLIENTS

  • Client of Global Market Estimates - Fedex
  • Client of Global Market Estimates - Samsung
  • Client of Global Market Estimates - Siemens
  • Client of Global Market Estimates - Lonza
  • Client of Global Market Estimates - DuPont
  • Client of Global Market Estimates - Medtronic
  • Client of Global Market Estimates - Toray
  • Client of Global Market Estimates - Signify
  • Client of Global Market Estimates - Teledyne
  • Client of Global Market Estimates - Trelleborg
  • Client of Global Market Estimates - Kikkoman Biochemifa
  • Client of Global Market Estimates - Leoni
  • Client of Global Market Estimates - Molnlycke
  • Client of Global Market Estimates - Spirent
  • Client of Global Market Estimates - Tokyo Electron Limited
  • Client of Global Market Estimates - Aranca
  • Client of Global Market Estimates - Asahi Kasei
  • Client of Global Market Estimates - Chimai
  • Client of Global Market Estimates - Grapsud
  • Client of Global Market Estimates - Horiba
  • Client of Global Market Estimates - Indorama
  • Client of Global Market Estimates - L&T
  • Client of Global Market Estimates - Integralife
  • Client of Global Market Estimates - Synamedia
  • Client of Global Market Estimates - Sorrento Therapeutics
  • Client of Global Market Estimates - Solenis
  • Client of Global Market Estimates - Sartorius