Case Management Market Size & Analysis Forecasts To 2025 By Offering (Software, Services); By Deployment Mode (Cloud-Based, On-Premise, Web-Based); By Organization Size (Small & Medium Enterprise, Large Enterprise); By End-User (Government Institutions, Insurance, Energy & Utilities, Hospitals, Banking, Legal & Law Firms, Others); By Region (North America, Europe, Asia Pacific, Central & South America, Middle East & Africa); End-Use Landscape; Vendor Landscape; and Market Share & Competitive Landscape - Global Market Estimates
Case Management Market Insights
The global case management market is expected to grow at a lucrative CAGR over the forecast period. The market growth is likely to be influenced by the potential benefits offered by case management system as compared to traditional systems.
Case management refers to a system of evaluating and managing data, options, and services associated with a firm to ensure its smooth work flow. Case management software enables the companies to organise client and case information, coordinate communication, and manage deadlines.
The demand for these solutions is projected to increase over the forecast period as it cuts down on operational costs and provides the companies with quality and cost-effective solutions and outcomes. Also, web-based case management systems eliminate the use of papers to a great extent, which leads to operational efficiency of organizations.
Case Management Market: Offering Insights
The global case management software is segmented into software and services, based on offering. The software segment is anticipated to grow at a significant CAGR over the forecast period as it provides enhanced security and controlled & improved document distribution.
Case Management Market: Deployment Mode Insights
The global case management software is divided into cloud-based, on-premise, and web-based. Cloud based case management system is projected to grow at a high CAGR over the coming years as growing digitization has resulted in increased adoption of cloud based case management solutions by SMEs. Cloud-based solutions also provide higher agility than the on-premise case management solutions.
Case Management Market: Organization Size Insights
The global case management software is segmented into small & medium enterprises and large enterprises. Case management solutions vary according to the firm size and features. The Small and Medium-sized Enterprises segment is expected to grow at the highest CAGR in the case management market over the forecast period. SMEs generally incorporate these systems in their respective firms to protect sensitive data related to customers.
Case Management Market: End-User Insights
The global case management software is segregated into government institutions, Insurance, energy & utilities, hospitals, banking, legal & law firms among others. The demand for case management system in healthcare is anticipated to increase significantly over the forecast period. The segment growth is mainly driven by the need for regulatory compliance, improved patient care and cost containment in healthcare. Case management solutions are also extensively used by legal firms to better run their cases.
Case Management Market: Regional Insights
North America is expected to account for a considerable market share over the forecast period. The regional growth is attributed to growing number of healthcare firms across the region. Moreover, regulatory requirements concerning the health records and medical insurance are also likely to boost the overall regional growth. The regional growth is also expected to be driven by the presence of a large number of existing vendors. Also, increasing emphasis on modernization of healthcare is likely to contribute towards the regional market growth. Europe is projected to grow at a high CAGR over the forecast period.
Case Management Market: Vendor Landscape
The report contains a chapter dedicated to vendors operating in the global case management market, covering raw material manufactures, equipment developers, manufacturers, and distributors. The report provides these insights on a regional level. This section of the report entails contact details, experience, products manufactured/supplied, and geographical presence of companies.
Case Management Market: End-Use Landscape
The end-use landscape entails a list of current and prospective consumers prevailing across the regions. This section provides company addresses, contact details, products, and regional presence of companies who are purchasing or are likely to purchase case management software over the coming years. Some leading consumers of this market are Bumrungrad International Hospital, Palomar Medical Center, and Anadolu Medical Center among others.
Case Management Market Share & Competitor Analysis
The major player operating in the global case management market includes IBM Corporation, Athena Software.net, OpenText Corporation, Abacus Data Systems, Inc., Hyland Software, Inc., Alfresco Software, Inc., Everteam, and Laserfiche among others.
Please note: This is not an exhaustive list of companies profiled in the report.
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The global Case Management Market has been studied from the year 2016 till 2025. However, the CAGR provided in the report is from the year 2017 to 2025. The research methodology involved three stages: Desk research, Primary research, and Analysis & Output from the entire research process.
The desk research involved a robust background study which meant referring to paid and unpaid databases to understand the market dynamics; mapping contracts from press releases; identifying the key players in the market, studying their product portfolio, competition level, annual reports/SEC filings & investor presentations; and learning the demand and supply side analysis for the Case Management Market.
The primary research activity included telephonic conversations with more than 50 tier 1 industry consultants, distributors, and end-use product manufacturers.
Finally, based on the above thorough research process, an in-depth analysis was carried out considering the following aspects: market attractiveness, current & future market trends, market share analysis, SWOT analysis of the companies, and customer analytics.
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