This report was recently updated on April 22 2024 with the latest and most recent
market numbers
Global Digital Adoption Platform Market Size, Trends & Analysis - Forecasts to 2029 By Deployment Model (Cloud and On-premises), By Enterprise Type (Large Enterprises and SMEs), By Application (User Onboarding, Customer Support, Employee Onboarding, Product Training, Change Management, and Others), By End-use Industry (BFSI, Retail & Consumer Goods, IT & Telecommunications, Healthcare, Government & Public Sector, Manufacturing, and Others), and By Region (North America, Asia Pacific, Central and South America, Europe, and Middle East and Africa), Competitive Landscape, Company Market Share Analysis, and End User Analysis
The global digital adoption platform (DAP) market is estimated to exhibit a CAGR of 20.4% from 2024 to 2029.
The primary factors propelling the market growth are the increasing investment in digital adoption platform companies and the growing focus on user experience (UX). Increased investment allows DAP companies to allocate resources to research and development, resulting in the development of more sophisticated and feature-rich systems. These innovations often include AI-driven personalization, enhanced analytics capabilities, and seamless integrations with a wide range of enterprise software applications. With sufficient finance, DAP companies can target new industries and geographic areas as they broaden their market reach. Through this development, they can take advantage of new opportunities and cater to the specific demands of various consumer segments across the globe. For instance, the Singapore Economic Development Board invested USD 10.0 million in WalkMe in April 2022 so that the digital adoption platform can develop throughout the Asia Pacific region.
The market is anticipated to grow due to the increasing number of remote workers and the rising need for staff development and training. Effective training procedures are essential for a remote onboarding process that acquaints new hires with the company's digital tools and workflows. By offering self-paced training courses and round-the-clock support, DAPs expedite onboarding and guarantee that new recruits can soon contribute to the remote workforce. For instance, as of 2023, globally, 12.7% of full-time employees work from home, while 28.2% use a hybrid model, according to the Survey of Workplace Arrangements & Attitudes (SWAA).
Integration of DAPs with customer relationship management (CRM) and enterprise resource planning (ERP) systems, coupled with the widespread adoption of Software-as-a-Service (SaaS) solutions, propels market growth. DAPs that are integrated with CRM and ERP systems improve user experience overall by offering smooth support and guidance within these familiar core business application interfaces. Users can receive contextual assistance and training from within the CRM or ERP program, reducing the need to switch between platforms and boosting productivity.
Integrating DAPs with cutting-edge technologies such as augmented reality (AR), virtual reality (VR), artificial intelligence (AI), and machine learning (ML) offers multiple opportunities. Moreover, DAP providers have an opportunity to concentrate on improving the employee experience through gamification components, individualized learning experiences, and intuitive, user-friendly interfaces as companies place a greater emphasis on employee experience and well-being.
However, integration with existing software applications and security and compliance concerns hinder market growth.
The cloud segment is expected to hold the largest share of the market over the forecast period. The scalability and flexibility of cloud-based DAP solutions enable enterprises to effortlessly adjust their usage to their evolving requirements. Since this allows them to swiftly modify their DAP deployments to meet changing requirements, this scalability is especially helpful for companies that are experiencing rapid expansion or varying demand.
The on-premises segment is expected to be the fastest-growing segment in the market from 2024 to 2029. Organizations have more customization and control over their deployment environments with on-premises DAP solutions. With this degree of control, companies can modify DAP deployments to meet their unique needs, integrate with internal systems and procedures, and continue to use proprietary software configurations without depending on outside cloud providers.
The large enterprises segment is expected to hold the largest share of the market over the forecast period. Big companies frequently have intricate software ecosystems made up of multiple platforms, apps, and systems utilized by various business divisions and departments. Robust digital adoption solutions, such as DAPs, are necessary for managing and optimizing these heterogeneous software systems to guarantee smooth integration, user training, and productivity gains.
The small and medium enterprises (SMEs) segment is anticipated to be the fastest-growing segment in the market from 2024 to 2029. SMEs are becoming progressively aware of digitization's importance in maintaining competitiveness in the modern business environment. The need for DAP solutions to support software adoption and user training is anticipated to increase as SMEs embrace more digital tools and software applications to increase productivity and streamline processes.
The user onboarding segment is expected to hold the largest share of the market over the forecast period. In order for users to successfully use new software applications, user onboarding is a crucial step in the software adoption lifecycle. By offering interactive lessons, guided walkthroughs, and contextual support to aid users in rapidly becoming familiar with software features and functionalities, DAP solutions enable seamless and effective onboarding experiences.
The change management segment is anticipated to be the fastest-growing segment in the market from 2024 to 2029. Facilitating organizational changes, overcoming opposition to change, and making sure employees smoothly integrate new procedures and technology are all part of change management. DAP solutions are essential to change management as they give staff members direction, assistance, and training materials when the organization is undergoing change.
The BFSI segment is expected to hold the largest share of the market over the forecast period. The banking and financial services industry (BFSI) is undergoing a substantial digital transition in response to changing consumer expectations, legal mandates, and market forces. Digital adoption platforms are essential to this shift, helping BFSI companies onboard staff to new digital tools, improve workflows, and encourage acceptance of digital services and procedures.
The manufacturing segment is anticipated to be the fastest-growing segment in the market from 2024 to 2029. The manufacturing industry is increasingly embracing the concepts of Industry 4.0, prioritizing automation, data interchange, and digital technology. Through the effective onboarding and training of their workers in new digital tools and procedures, manufacturing organizations can better navigate this shift with the aid of digital adoption platforms (DAPs).
North America is expected to be the largest region in the global market. Due to its scalability, flexibility, and affordability, the Software as a Service (SaaS) model is becoming increasingly common among enterprises in North America, propelling the regional market's growth. DAPs enhance SaaS systems by offering customers on-demand assistance and support, promoting increased utilization of cloud-based software platforms. For instance, with 1,900 SaaS companies, the United States has the largest number of any country, according to AnsweriQ.
Asia Pacific is anticipated to witness rapid growth during the forecast period. Asia Pacific companies are prioritizing providing smooth and easy-to-use user experiences (UX) for all of their digital platforms and applications. By providing interactive training, contextual assistance, and other features that increase user pleasure and proficiency, DAPs contribute to better UX.
WalkMe Ltd., WhatFix, AppLearn Ltd., Appcues, Inline Manual Ltd., Newired, Userlane, Toonimo, UserGuiding, and Pendo.io, Inc., among others, are some of the key players in the global digital adoption platform market.
Please note: This is not an exhaustive list of companies profiled in the report.
In December 2023, Generis and Userlane entered into a strategic partnership. Through this partnership, their systems can be more seamlessly integrated, allowing CARA platform users to increase user adoption and immediately realize a larger return on investment.
In August 2023, Ciklum announced a partnership with WalkMe, a digital adoption platform solutions provider, to accelerate the adoption of digital solutions in enterprises. Ciklum uses the WalkMe platform to support and analyze the implementation of digital solutions and provide valuable insights for continuous improvement initiatives.
1 STRATEGIC INSIGHTS ON NEW REVENUE POCKETS
1.1 Strategic Opportunity & Attractiveness Analysis
1.1.1 Hot Revenue Pockets
1.1.2 Market Attractiveness Score
1.1.3 Revenue Impacting Opportunity
1.1.4 High Growing Region/Country
1.1.5 Competitor Analysis
1.1.6 Consumer Analysis
1.2 Global Market Estimates' View
1.3 Strategic Insights across Business Functions
1.3.1 For Chief Executive Officers
1.3.2 For Chief Marketing Officers
1.3.3 For Chief Strategy Officers
1.4 Evaluate the Potential of your Existing Business Lines vs. New Lines to Enter Into
2 TECHNOLOGICAL TRENDS
2.1 Technological Adoption Rate
2.2 Current Trend Impact Analysis
2.3 Future Trend Impact Analysis
3 GLOBAL MARKET OUTLOOK
3.1 Market Pyramid Analysis
3.1.1 Introduction
3.1.2 Adjacent Market Opportunities
3.1.3 Ancillary Market Opportunities
3.2 Demand Side Analysis
3.2.1 Market Drivers: Impact Analysis
3.2.2 Market Restraints: Impact Analysis
3.2.3 Market Opportunities: Impact Analysis
3.2.4 Market Challenges: Impact Analysis
3.3 Supply Side Analysis
3.3.1 Porter’s Five Forces Analysis
3.3.1.1 Threat of New Entrants
3.3.1.2 Threat of New Substitutes
3.3.1.3 Bargaining Power of Suppliers
3.3.1.4 Bargaining Power of Buyers
3.3.1.5 Intensity of Competitive Rivalry
3.3.2 SWOT Analysis; By Factor (Political & Legal, Economic, and Technological)
3.3.2.1 Political Landscape
3.3.2.2 Economic Landscape
3.3.2.3 Social Landscape
3.3.2.4 Technology Landscape
3.3.3 Value Chain Analysis
3.3.4 Trend Analysis
3.3.5 Gap Analysis
3.3.6 Cost Analysis
4 GLOBAL DIGITAL ADOPTION PLATFORM MARKET, BY DEPLOYMENT MODEL
4.1 Introduction
4.2 Digital Adoption Platform Market: Deployment Model Scope Key Takeaways
4.3 Revenue Growth Analysis, 2023 & 2029
4.4 Cloud
4.4.1 Cloud Market Estimates and Forecast, 2021-2029 (USD Billion)
4.5 On-premises
4.5.1 On-premises Market Estimates and Forecast, 2021-2029 (USD Billion)
5 GLOBAL DIGITAL ADOPTION PLATFORM MARKET, BY APPLICATION
5.1 Introduction
5.2 Digital Adoption Platform Market: Application Scope Key Takeaways
5.3 Revenue Growth Analysis, 2023 & 2029
5.4 User Onboarding
5.4.1 User Onboarding Market Estimates and Forecast, 2021-2029 (USD Billion)
5.5 Customer Support
5.5.1 Customer Support Market Estimates and Forecast, 2021-2029 (USD Billion)
5.6 Employee Onboarding
5.6.1 Employee Onboarding Market Estimates and Forecast, 2021-2029 (USD Billion)
5.7 Product Training
5.7.1 Product Training Market Estimates and Forecast, 2021-2029 (USD Billion)
5.8 Change Management
5.8.1 Change Management Market Estimates and Forecast, 2021-2029 (USD Billion)
5.9 Others
5.9.1 Others Market Estimates and Forecast, 2021-2029 (USD Billion)
6 GLOBAL DIGITAL ADOPTION PLATFORM MARKET, BY ENTERPRISE TYPE
6.1 Introduction
6.2 Digital Adoption Platform Market: Enterprise Type Scope Key Takeaways
6.3 Revenue Growth Analysis, 2023 & 2029
6.4 Large Enterprises
6.4.1 Large Enterprises Market Estimates and Forecast, 2021-2029 (USD Billion)
6.5 SMEs
6.5.1 SMEs Market Estimates and Forecast, 2021-2029 (USD Billion)
7 GLOBAL DIGITAL ADOPTION PLATFORM MARKET, BY END-USE INDUSTRY
7.1 Introduction
7.2 Digital Adoption Platform Market: End-use Industry Scope Key Takeaways
7.3 Revenue Growth Analysis, 2023 & 2029
7.4 BFSI
7.4.1 BFSI Market Estimates and Forecast, 2021-2029 (USD Billion)
7.5 Retail & Consumer Goods
7.5.1 Retail & Consumer Goods Market Estimates and Forecast, 2021-2029 (USD Billion)
7.6 IT & Telecommunications
7.6.1 IT & TelecommunicationsMarket Estimates and Forecast, 2021-2029 (USD Billion)
7.7 Healthcare
7.7.1 Healthcare Market Estimates and Forecast, 2021-2029 (USD Billion)
7.8 Government & Public Sector
7.8.1 Government & Public Sector Market Estimates and Forecast, 2021-2029 (USD Billion)
7.9 Manufacturing
7.9.1 Manufacturing Market Estimates and Forecast, 2021-2029 (USD Billion)
7.10 Others
7.10.1 Others Market Estimates and Forecast, 2021-2029 (USD Billion)
8 GLOBAL DIGITAL ADOPTION PLATFORM MARKET, BY REGION
8.1 Introduction
8.2 North America Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.2.1 By Deployment Model
8.2.2 By Application
8.2.3 By Enterprise Type
8.2.4 By End-use Industry
8.2.5 By Country
8.2.5.1 U.S. Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.2.5.1.1 By Deployment Model
8.2.5.1.2 By Application
8.2.5.1.3 By Enterprise Type
8.2.5.1.4 By End-use Industry
8.2.5.2 Canada Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.2.5.2.1 By Deployment Model
8.2.5.2.2 By Application
8.2.5.2.3 By Enterprise Type
8.2.5.2.4 By End-use Industry
8.2.5.3 Mexico Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.2.5.3.1 By Deployment Model
8.2.5.3.2 By Application
8.2.5.3.3 By Enterprise Type
8.2.5.3.4 By End-use Industry
8.3 Europe Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.1 By Deployment Model
8.3.2 By Application
8.3.3 By Enterprise Type
8.3.4 By End-use Industry
8.3.5 By Country
8.3.5.1 Germany Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.1.1 By Deployment Model
8.3.5.1.2 By Application
8.3.5.1.3 By Enterprise Type
8.3.5.1.4 By End-use Industry
8.3.5.2 U.K. Presered Flowers Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.2.1 By Deployment Model
8.3.5.2.2 By Application
8.3.5.2.3 By Enterprise Type
8.3.5.2.4 By End-use Industry
8.3.5.3 France Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.3.1 By Deployment Model
8.3.5.3.2 By Application
8.3.5.3.3 By Enterprise Type
8.3.5.3.4 By End-use Industry
8.3.5.4 Italy Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.4.1 By Deployment Model
8.3.5.4.2 By Application
8.3.5.4.3 By Enterprise Type
8.3.5.4.4 By End-use Industry
8.3.5.5 Spain Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.5.1 By Deployment Model
8.3.5.5.2 By Application
8.3.5.5.3 By Enterprise Type
8.3.5.5.4 By End-use Industry
8.3.5.6 Netherlands Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.6.1 By Deployment Model
8.3.5.6.2 By Application
8.3.5.6.3 By Enterprise Type
8.3.5.6.4 By End-use Industry
8.3.5.7 Rest of Europe Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.7.1 By Deployment Model
8.3.5.7.2 By Application
8.3.5.7.3 By Enterprise Type
8.3.5.7.4 By End-use Industry
8.4 Asia Pacific Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.1 By Deployment Model
8.4.2 By Application
8.4.3 By Enterprise Type
8.4.4 By End-use Industry
8.4.5 By Country
8.4.5.1 China Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.1.1 By Deployment Model
8.4.5.1.2 By Application
8.4.5.1.3 By Enterprise Type
8.4.5.1.4 By End-use Industry
8.4.5.2 Japan Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.2.1 By Deployment Model
8.4.5.2.2 By Application
8.4.5.2.3 By Enterprise Type
8.4.5.2.4 By End-use Industry
8.4.5.3 India Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.3.1 By Deployment Model
8.4.5.3.2 By Application
8.4.5.3.3 By Enterprise Type
8.4.5.3.4 By End-use Industry
8.4.5.4 South Korea Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.4.1 By Deployment Model
8.4.5.4.2 By Application
8.4.5.4.3 By Enterprise Type
8.4.5.4.4 By End-use Industry
8.4.5.5 Singapore Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.5.1 By Deployment Model
8.4.5.5.2 By Application
8.4.5.5.3 By Enterprise Type
8.4.5.5.4 By End-use Industry
8.4.5.6 Malaysia Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.6.1 By Deployment Model
8.4.5.6.2 By Application
8.4.5.6.3 By Enterprise Type
8.4.5.6.4 By End-use Industry
8.4.5.7 Thailand Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.7.1 By Deployment Model
8.4.5.7.2 By Application
8.4.5.7.3 By Enterprise Type
8.4.5.7.4 By End-use Industry
8.4.5.8 Indonesia Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.8.1 By Deployment Model
8.4.5.8.2 By Application
8.4.5.8.3 By Enterprise Type
8.4.5.8.4 By End-use Industry
8.4.5.9 Vietnam Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.9.1 By Deployment Model
8.4.5.9.2 By Application
8.4.5.9.3 By Enterprise Type
8.4.5.9.4 By End-use Industry
8.4.5.10 Taiwan Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.10.1 By Deployment Model
8.4.5.10.2 By Application
8.4.5.10.3 By Enterprise Type
8.4.5.10.4 By End-use Industry
8.4.5.11 Rest of Asia Pacific Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.11.1 By Deployment Model
8.4.5.11.2 By Application
8.4.5.11.3 By Enterprise Type
8.4.5.11.4 By End-use Industry
8.5 Middle East and Africa Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.1 By Deployment Model
8.5.2 By Application
8.5.3 By Enterprise Type
8.5.4 By End-use Industry
8.5.5 By Country
8.5.5.1 Saudi Arabia Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.5.1.1 By Deployment Model
8.5.5.1.2 By Application
8.5.5.1.3 By Enterprise Type
8.5.5.1.4 By End-use Industry
8.5.5.2 U.A.E. Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.5.2.1 By Deployment Model
8.5.5.2.2 By Application
8.5.5.2.3 By Enterprise Type
8.5.5.2.4 By End-use Industry
8.5.5.3 Israel Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.4.3.1 By Deployment Model
8.5.4.3.2 By Application
8.5.4.3.3 By Enterprise Type
8.5.5.3.4 By End-use Industry
8.5.5.4 South Africa Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.5.4.1 By Deployment Model
8.5.5.4.2 By Application
8.5.5.4.3 By Enterprise Type
8.5.5.4.4 By End-use Industry
8.5.5.5 Rest of Middle East and Africa Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.5.5.1 By Deployment Model
8.5.5.5.2 By Application
8.5.5.5.2 By Enterprise Type
8.5.5.5.4 By End-use Industry
8.6 Central & South America Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.6.1 By Deployment Model
8.6.2 By Application
8.6.3 By Enterprise Type
8.6.4 By End-use Industry
8.6.5 By Country
8.6.5.1 Brazil Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.6.5.1.1 By Deployment Model
8.6.5.1.2 By Application
8.6.5.1.3 By Enterprise Type
8.6.5.1.4 By End-use Industry
8.6.5.2 Argentina Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.6.5.2.1 By Deployment Model
8.6.5.2.2 By Application
8.6.5.2.3 By Enterprise Type
8.6.5.2.4 By End-use Industry
8.6.5.3 Chile Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.6.5.3.1 By Deployment Model
8.6.5.3.2 By Application
8.6.5.3.3 By Enterprise Type
8.6.5.5.4 By End-use Industry
8.6.5.4 Rest of Central & South America Digital Adoption Platform Market Estimates and Forecast, 2021-2029 (USD Billion)
8.6.5.4.1 By Deployment Model
8.6.5.4.2 By Application
8.6.5.4.3 By Enterprise Type
8.6.5.4.4 By End-use Industry
9 COMPETITIVE LANDCAPE
9.1 Company Market Share Analysis
9.2 Four Quadrant Positioning Matrix
9.2.1 Market Leaders
9.2.2 Market Visionaries
9.2.3 Market Challengers
9.2.4 Niche Market Players
9.3 Vendor Landscape
9.3.1 North America
9.3.2 Europe
9.3.3 Asia Pacific
9.3.4 Rest of the World
9.4 Company Profiles
9.4.1 WalkMe Ltd.
9.4.1.1 Business Description & Financial Analysis
9.4.1.2 SWOT Analysis
9.4.1.3 Products & Services Offered
9.4.1.4 Strategic Alliances between Business Partners
9.4.2 WhatFix
9.4.2.1 Business Description & Financial Analysis
9.4.2.2 SWOT Analysis
9.4.2.3 Products & Services Offered
9.4.2.4 Strategic Alliances between Business Partners
9.4.3 AppLearn Ltd.
9.4.3.1 Business Description & Financial Analysis
9.4.3.2 SWOT Analysis
9.4.3.3 Products & Services Offered
9.4.3.4 Strategic Alliances between Business Partners
9.4.4 Appcues
9.4.4.1 Business Description & Financial Analysis
9.4.4.2 SWOT Analysis
9.4.4.3 Products & Services Offered
9.4.4.4 Strategic Alliances between Business Partners
9.4.5 Inline Manual Ltd.
9.4.5.1 Business Description & Financial Analysis
9.4.5.2 SWOT Analysis
9.4.5.3 Products & Services Offered
9.4.5.4 Strategic Alliances between Business Partners
9.4.6 NEWIRED
9.4.6.1 Business Description & Financial Analysis
9.4.6.2 SWOT Analysis
9.4.6.3 Products & Services Offered
9.4.6.4 Strategic Alliances between Business Partners
9.4.7 Userlane
9.4.7.1 Business Description & Financial Analysis
9.4.7.2 SWOT Analysis
9.4.7.3 Products & Services Offered
9.4.8.4 Strategic Alliances between Business Partners
9.4.8 Toonimo
9.4.8.1 Business Description & Financial Analysis
9.4.8.2 SWOT Analysis
9.4.8.3 Products & Services Offered
9.4.8.4 Strategic Alliances between Business Partners
9.4.9 UserGuiding
9.4.9.1 Business Description & Financial Analysis
9.4.9.2 SWOT Analysis
9.4.9.3 Products & Services Offered
9.4.9.4 Strategic Alliances between Business Partners
9.4.10 Pendo.io, Inc.
9.4.10.1 Business Description & Financial Analysis
9.4.10.2 SWOT Analysis
9.4.10.3 Products & Services Offered
9.4.10.4 Strategic Alliances between Business Partners
9.4.11 Other Companies
9.4.11.1 Business Description & Financial Analysis
9.4.11.2 SWOT Analysis
9.4.11.3 Products & Services Offered
9.4.11.4 Strategic Alliances between Business Partners
10 RESEARCH METHODOLOGY
10.1 Market Introduction
10.1.1 Market Definition
10.1.2 Market Scope & Segmentation
10.2 Information Procurement
10.2.1 Secondary Research
10.2.1.1 Purchased Databases
10.2.1.2 GMEs Internal Data Repository
10.2.1.3 Secondary Resources & Third Party Perspectives
10.2.1.4 Company Information Sources
10.2.2 Primary Research
10.2.2.1 Various Types of Respondents for Primary Interviews
10.2.2.2 Number of Interviews Conducted throughout the Research Process
10.2.2.3 Primary Stakeholders
10.2.2.4 Discussion Guide for Primary Participants
10.2.3 Expert Panels
10.2.3.1 Expert Panels Across 30+ Industry
10.2.4 Paid Local Experts
10.2.4.1 Paid Local Experts Across 30+ Industry Across each Region
10.3 Market Estimation
10.3.1 Top-Down Approach
10.3.1.1 Macro-Economic Indicators Considered
10.3.1.2 Micro-Economic Indicators Considered
10.3.2 Bottom Up Approach
10.3.2.1 Company Share Analysis Approach
10.3.2.2 Estimation of Potential Product Sales
10.4 Data Triangulation
10.4.1 Data Collection
10.4.2 Time Series, Cross Sectional & Panel Data Analysis
10.4.3 Cluster Analysis
10.5 Analysis and Output
10.5.1 Inhouse AI Based Real Time Analytics Tool
10.5.2 Output From Desk & Primary Research
10.6 Research Assumptions & Limitations
10.7.1 Research Assumptions
10.7.2 Research Limitations
LIST OF TABLES
1 Global Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
2 Cloud Market, By Region, 2021-2029 (USD Billion)
3 On-premises Market, By Region, 2021-2029 (USD Billion)
4 Global Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
5 User Onboarding Market, By Region, 2021-2029 (USD Billion)
6 Customer Support Market, By Region, 2021-2029 (USD Billion)
7 Employee Onboarding Market, By Region, 2021-2029 (USD Billion)
8 Product Training Market, By Region, 2021-2029 (USD Billion)
9 Change Management Market, By Region, 2021-2029 (USD Billion)
10 Others Market, By Region, 2021-2029 (USD Billion)
11 Global Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
12 Large Enterprises Market, By Region, 2021-2029 (USD Billion)
13 SMEs Market, By Region, 2021-2029 (USD Billion)
14 Global Digital Adoption Platform Market, By END-USE INDUSTRY, 2021-2029 (USD Billion)
15 BFSI Market, By Region, 2021-2029 (USD Billion)
16 Retail & Consumer Goods Market, By Region, 2021-2029 (USD Billion)
17 IT & Telecommunications Market, By Region, 2021-2029 (USD Billion)
18 Healthcare Market, By Region, 2021-2029 (USD Billion)
19 Government & Public Sector Market, By Region, 2021-2029 (USD Billion)
20 Manufacturing Market, By Region, 2021-2029 (USD Billion)
21 Others Market, By Region, 2021-2029 (USD Billion)
22 Regional Analysis, 2021-2029 (USD Billion)
23 North America Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
24 North America Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
25 North America Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
26 North America Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
27 North America Digital Adoption Platform Market, By Country, 2021-2029 (USD Billion)
28 U.S Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
29 U.S Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
30 U.S Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
31 U.S Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
32 Canada Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
33 Canada Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
34 Canada Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
35 CANADA Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
36 Mexico Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
37 Mexico Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
38 Mexico Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
39 mexico Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
40 Europe Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
41 Europe Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
42 Europe Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
43 europe Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
44 europe Digital Adoption Platform Market, By COUNTRY, 2021-2029 (USD Billion)
45 Germany Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
46 Germany Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
47 Germany Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
48 germany Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
49 UK Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
50 UK Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
51 UK Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
52 U.k Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
53 France Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
54 France Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
55 France Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
56 france Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
57 Italy Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
58 Italy Digital Adoption Platform Market, By T Application Type, 2021-2029 (USD Billion)
59 Italy Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
60 italy Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
61 Spain Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
62 Spain Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
63 Spain Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
64 spain Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
65 Netherlands Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
66 Netherlands Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
67 Netherlands Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
68 Netherlands Digital Adoption Platform Market, By END-USE INDUSTRY, 2021-2029 (USD Billion)
69 Rest Of Europe Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
70 Rest Of Europe Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
71 Rest of Europe Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
72 REST OF EUROPE Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
73 Asia Pacific Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
74 Asia Pacific Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
75 Asia Pacific Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
76 asia Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
77 Asia Pacific Digital Adoption Platform Market, By Country, 2021-2029 (USD Billion)
78 China Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
79 China Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
80 China Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
81 china Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
82 India Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
83 India Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
84 India Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
85 india Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
86 Japan Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
87 Japan Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
88 Japan Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
89 japan Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
90 South Korea Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
91 South Korea Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
92 South Korea Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
93 south korea Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
94 Singapore Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
95 Singapore Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
96 Singapore Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
97 Singapore Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
98 Thailand Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
99 Thailand Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
100 Thailand Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
101 Thailand Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
102 MALAYSIA Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
103 MALAYSIA Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
104 MALAYSIA Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
105 MALAYSIA Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
106 Vietnam Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
107 Vietnam Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
108 Vietnam Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
109 Taiwan Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
110 Taiwan Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
111 Taiwan Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
112 Taiwan Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
113 REST OF APAC Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
114 REST OF APAC Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
115 REST OF APAC Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
116 Rest of APAC Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
117 Middle East and Africa Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
118 Middle East and Africa Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
119 Middle East and Africa Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
120 MIDDLE EAST AND AFRICA Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
121 Middle East and Africa Digital Adoption Platform Market, By Country, 2021-2029 (USD Billion)
122 Saudi Arabia Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
123 Saudi Arabia Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
124 Saudi Arabia Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
125 saudi arabia Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
126 UAE Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
127 UAE Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
128 UAE Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
129 uae Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
130 Israel Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
131 Israel Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
132 Israel Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
133 Israel Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
134 South Africa Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
135 South Africa Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
136 South Africa Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
137 South Africa Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
138 REST OF MIDDLE EAST AND AFRICA Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
139 REST OF MIDDLE EAST AND AFRICA Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
140 REST OF MIDDLE EAST AND AFRICA Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
141 REST OF MIDDLE EAST AND AFRICA Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
142 Central & South America Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
143 Central & South America Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
144 Central & South America Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
145 CENTRAL & SOUTH AMERICA Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
146 Central & South America Digital Adoption Platform Market, By Country, 2021-2029 (USD Billion)
147 Brazil Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
148 Brazil Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
149 Brazil Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
150 brazil Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
151 Chile Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
152 Chile Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
153 Chile Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
154 Chile Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
155 Argentina Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
156 Argentina Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
157 Argentina Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
158 Argentina Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
159 REST OF CENTRAL AND SOUTH AMERICA Digital Adoption Platform Market, By Deployment Model, 2021-2029 (USD Billion)
160 REST OF CENTRAL AND SOUTH AMERICA Digital Adoption Platform Market, By Application, 2021-2029 (USD Billion)
161 REST OF CENTRAL AND SOUTH AMERICA Digital Adoption Platform Market, By Enterprise Type, 2021-2029 (USD Billion)
162 REST OF CENTRAL AND SOUTH AMERICA Digital Adoption Platform Market, By End-use Industry, 2021-2029 (USD Billion)
163 WalkMe Ltd.: Products & Services Offering
164 WhatFix: Products & Services Offering
165 AppLearn Ltd.: Products & Services Offering
166 Appcues: Products & Services Offering
167 Inline Manual Ltd.: Products & Services Offering
168 NEWIRED: Products & Services Offering
169 Userlane: Products & Services Offering
170 Toonimo: Products & Services Offering
171 UserGuiding, Inc: Products & Services Offering
172 Pendo.io, Inc.: Products & Services Offering
173 Other Companies: Products & Services Offering
LIST OF FIGURES
1 Global Digital Adoption Platform Market Overview
2 Global Digital Adoption Platform Market Value From 2021-2029 (USD Billion)
3 Global Digital Adoption Platform Market Share, By Deployment Model (2023)
4 Global Digital Adoption Platform Market Share, By Application (2023)
5 Global Digital Adoption Platform Market Share, By Enterprise Type (2023)
6 Global Digital Adoption Platform Market Share, By End-use Industry (2023)
7 Global Digital Adoption Platform Market, By Region (Asia Pacific Market)
8 Technological Trends In Global Digital Adoption Platform Market
9 Four Quadrant Competitor Positioning Matrix
10 Impact Of Macro & Micro Indicators On The Market
11 Impact Of Key Drivers On The Global Digital Adoption Platform Market
12 Impact Of Challenges On The Global Digital Adoption Platform Market
13 Porter’s Five Forces Analysis
14 Global Digital Adoption Platform Market: By Deployment Model Scope Key Takeaways
15 Global Digital Adoption Platform Market, By Deployment Model Segment: Revenue Growth Analysis
16 Cloud Market, By Region, 2021-2029 (USD Billion)
17 On-premises Market, By Region, 2021-2029 (USD Billion)
18 Global Digital Adoption Platform Market: By Application Scope Key Takeaways
19 Global Digital Adoption Platform Market, By Application Segment: Revenue Growth Analysis
20 User Onboarding Market, By Region, 2021-2029 (USD Billion)
21 Customer Support Market, By Region, 2021-2029 (USD Billion)
22 Employee Onboarding Market, By Region, 2021-2029 (USD Billion)
23 Product Training Market, By Region, 2021-2029 (USD Billion)
24 Change Management Market, By Region, 2021-2029 (USD Billion)
25 Others Market, By Region, 2021-2029 (USD Billion)
26 Global Digital Adoption Platform Market: By Enterprise Type Scope Key Takeaways
27 Global Digital Adoption Platform Market, By Enterprise Type Segment: Revenue Growth Analysis
28 Large Enterprises Market, By Region, 2021-2029 (USD Billion)
29 SMEs Market, By Region, 2021-2029 (USD Billion)
30 Global Digital Adoption Platform Market: By End-use Industry Scope Key Takeaways
31 Global Digital Adoption Platform Market, By End-use Industry Segment: Revenue Growth Analysis
32 BFSI Market, By Region, 2021-2029 (USD Billion)
33 Retail & Consumer Goods Market, By Region, 2021-2029 (USD Billion)
34 IT & Telecommunications Market, By Region, 2021-2029 (USD Billion)
35 Healthcare Market, By Region, 2021-2029 (USD Billion)
36 Government & Public Sector Market, By Region, 2021-2029 (USD Billion)
37 Manufacturing Market, By Region, 2021-2029 (USD Billion)
38 Others Market, By Region, 2021-2029 (USD Billion)
39 Regional Segment: Revenue Growth Analysis
40 Global Digital Adoption Platform Market: Regional Analysis
41 North America Digital Adoption Platform Market Overview
42 North America Digital Adoption Platform Market, By Deployment Model
43 North America Digital Adoption Platform Market, By Application
44 North America Digital Adoption Platform Market, By Enterprise Type
45 North America Digital Adoption Platform Market, By End-use Industry
46 North America Digital Adoption Platform Market, By Country
47 U.S. Digital Adoption Platform Market, By Deployment Model
48 U.S. Digital Adoption Platform Market, By Application
49 U.S. Digital Adoption Platform Market, By Enterprise Type
50 U.S. Digital Adoption Platform Market, By End-use Industry
51 Canada Digital Adoption Platform Market, By Deployment Model
52 Canada Digital Adoption Platform Market, By Application
53 Canada Digital Adoption Platform Market, By Enterprise Type
54 Canada Digital Adoption Platform Market, By End-use Industry
55 Mexico Digital Adoption Platform Market, By Deployment Model
56 Mexico Digital Adoption Platform Market, By Application
57 Mexico Digital Adoption Platform Market, By Enterprise Type
58 Mexico Digital Adoption Platform Market, By End-use Industry
59 Four Quadrant Positioning Matrix
60 Company Market Share Analysis
61 WalkMe Ltd.: Company Snapshot
62 WalkMe Ltd.: SWOT Analysis
63 WalkMe Ltd.: Geographic Presence
64 WhatFix: Company Snapshot
65 WhatFix: SWOT Analysis
66 WhatFix: Geographic Presence
67 AppLearn Ltd.: Company Snapshot
68 AppLearn Ltd.: SWOT Analysis
69 AppLearn Ltd.: Geographic Presence
70 Appcues: Company Snapshot
71 Appcues: Swot Analysis
72 Appcues: Geographic Presence
73 Inline Manual Ltd.: Company Snapshot
74 Inline Manual Ltd.: SWOT Analysis
75 Inline Manual Ltd.: Geographic Presence
76 NEWIRED: Company Snapshot
77 NEWIRED: SWOT Analysis
78 NEWIRED: Geographic Presence
79 Userlane : Company Snapshot
80 Userlane : SWOT Analysis
81 Userlane : Geographic Presence
82 Toonimo: Company Snapshot
83 Toonimo: SWOT Analysis
84 Toonimo: Geographic Presence
85 UserGuiding, Inc.: Company Snapshot
86 UserGuiding, Inc.: SWOT Analysis
87 UserGuiding, Inc.: Geographic Presence
88 Pendo.io, Inc.: Company Snapshot
89 Pendo.io, Inc.: SWOT Analysis
90 Pendo.io, Inc.: Geographic Presence
91 Other Companies: Company Snapshot
92 Other Companies: SWOT Analysis
93 Other Companies: Geographic Presence
The Global Digital Adoption Platform (DAP) Market has been studied from the year 2019 till 2029. However, the CAGR provided in the report is from the year 2024 to 2029. The research methodology involved three stages: Desk research, Primary research, and Analysis & Output from the entire research process.
The desk research involved a robust background study which meant referring to paid and unpaid databases to understand the market dynamics; mapping contracts from press releases; identifying the key players in the market, studying their product portfolio, competition level, annual reports/SEC filings & investor presentations; and learning the demand and supply-side analysis for the Digital Adoption Platform (DAP) Market.
The primary research activity included telephonic conversations with more than 50 tier 1 industry consultants, distributors, and end-use product manufacturers.
Finally, based on the above thorough research process, an in-depth analysis was carried out considering the following aspects: market attractiveness, current & future market trends, market share analysis, SWOT analysis of the company and customer analytics.
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