This report was recently updated on April 26 2024 with the latest and most recent
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Global Life Sciences Next Gen Customer Engagement Platform Market Size, Trends & Analysis - Forecasts to 2029 By Component (Software and Services), By Application (Customer Experience Management, Social Media Management, Brand Management, Compliance Management, and Others), By End User (Pharmaceutical Companies, Biotechnology Companies, Contract Research Organizations (CROs), Research Institutes, and Others), and By Region (North America, Asia Pacific, Central & South America, Europe, and Middle East and Africa), Competitive Landscape, Company Market Share Analysis, and End User Analysis
The global life sciences next gen customer engagement platform market is expected to grow at a CAGR of 10.9% from 2024 to 2029. These platforms are designed to facilitate meaningful interactions between life sciences companies and their customers, including healthcare providers, patients, and other stakeholders. They assist in data analysis, patient support, and education using educational resources, reminders, and interactive tools.
The main drivers of the market include the growing demand for digital transformation in healthcare and the shift towards patient-centric healthcare. The ongoing digital transformation in the healthcare industry is a significant driver of the market for next-gen customer engagement platforms. With the increasing adoption of electronic health records (EHRs), telemedicine, and other digital health solutions, there is a growing need for life sciences companies to engage with healthcare providers and patients effectively through digital channels. Life sciences companies are recognizing the value of building solid relationships with patients beyond the traditional sales-focused approach. Next-gen customer engagement platforms enable companies to deliver personalized educational content, provide support resources, and foster ongoing communication with patients, ultimately enhancing patient satisfaction, adherence to treatment regimens, and overall health outcomes. As AI and analytics capabilities continue to evolve, there's immense potential to further enhance the effectiveness and efficiency of customer engagement initiatives in the life sciences sector.
One of the key restraints in the global life sciences next gen customer engagement platform market is the complex regulatory landscape governing healthcare communications. Life sciences companies must adhere to stringent regulations and guidelines, such as HIPAA in the United States and GDPR in Europe, to ensure the privacy and security of patient information.
Based on component, the market is segmented into software and services. The software segment is expected to hold the largest share of the market during the forecast period. This is because the software forms the core technology platform that powers various functionalities such as data analytics, content management, multichannel integration, and real-time engagement.
The services segment is projected to witness the fastest growth during the forecast period. Services play a crucial role in implementing, customizing, integrating, and maintaining customer engagement platforms to meet the specific needs of life sciences companies. As companies increasingly recognize the importance of comprehensive solutions and ongoing support to maximize the value of their customer engagement initiatives, the services segment is expected to experience rapid growth in the coming years.
Based on application, the market is segmented into customer experience management, social media management, brand management, compliance management, and others. The customer experience management segment is expected to hold the largest share of the market during the forecast period. This segment is crucial as companies prioritize building solid relationships and delivering value-added customer experiences. Customer experience management encompasses a wide range of activities to enhance the overall experience of healthcare providers, patients, and other stakeholders throughout their interactions with life sciences companies.
The compliance management segment is projected to witness the fastest growth during the forecast period. With increasing regulatory scrutiny and the need for strict adherence to healthcare compliance standards, life sciences companies are investing heavily in compliance management solutions to ensure that their customer engagement efforts comply with industry regulations and guidelines. As the regulatory landscape continues to evolve and become more complex, the demand for compliance management platforms is expected to surge.
Based on end user, the market is segmented into pharmaceutical companies, biotechnology companies, contract research organizations (CROs), research institutes, and others. The pharmaceutical companies segment is expected to hold the largest share of the market during the forecast period. Pharmaceutical companies have extensive customer bases, including healthcare providers, patients, and other stakeholders, necessitating robust customer engagement strategies to support their products and services.
The contract research organizations (CROs) segment is projected to witness the fastest growth during the forecast period. CROs play a crucial role in drug development and clinical research, and they increasingly require advanced customer engagement platforms to enhance communication with pharmaceutical clients, manage clinical trial participants, and streamline collaboration with various stakeholders involved in research projects. The growing demand for outsourced research services and the emphasis on improving operational efficiency and collaboration in drug development contribute to the rapid expansion of this segment.
North America is analyzed to be the largest region in the global life sciences next gen customer engagement platform market during the forecast period. Key factors driving the growth of this market in North America include the increasing adoption of digital technologies in healthcare, rising demand for personalized healthcare solutions, and stringent regulatory requirements necessitating compliant communication channels.
Asia Pacific is analyzed to be the fastest-growing region in the global life sciences next gen customer engagement platform market during the forecast period. The pharmaceutical and biotechnology industries in the Asia Pacific region, including nations such as China, India, Japan, and South Korea, are pivotal in drug discovery, development, and production. This region is experiencing swift digitalization in healthcare due to rising internet usage, smartphone prevalence, and government efforts to encourage e-health solutions. Next-generation customer engagement platforms are essential in enhancing patient education, promoting medication adherence, and enabling remote monitoring, thus enhancing patient satisfaction and outcomes. These platforms are integral to leveraging the evolving landscape of healthcare in the Asia Pacific region.
Veeva, Pitcher, Exeevo, IQVIA, Salesforce, Trueblue, WhizAI, ACTO, Viseven, Aktana, Seismic, Allego, ODAIA, Bigtincan, and Tellius, among others are some of the key players operating in the global market.
Please note: This is not an exhaustive list of companies profiled in the report.
In October 2023, Pitcher was designated a Market Leader in the Everest Group 2023 PEAK Matrix Assessment for Life Sciences Next-generation Customer Engagement Platforms.
1 STRATEGIC INSIGHTS ON NEW REVENUE POCKETS
1.1 Strategic Opportunity & Attractiveness Analysis
1.1.1 Hot Revenue Pockets
1.1.2 Market Attractiveness Score
1.1.3 Revenue Impacting Opportunity
1.1.4 High Growing Region/Country
1.1.5 Competitor Analysis
1.1.6 Consumer Analysis
1.2 Global Market Estimates' View
1.3 Strategic Insights across Business Functions
1.3.1 For Chief Executive Officers
1.3.2 For Chief Marketing Officers
1.3.3 For Chief Strategy Officers
1.4 Evaluate the Potential of your Existing Business Lines vs. New Lines to Enter Into
2 TECHNOLOGICAL TRENDS
2.1 Technological Adoption Rate
2.2 Current Trend Impact Analysis
2.3 Future Trend Impact Analysis
2.4 Data Metrics
3 GLOBAL LIFE SCIENCES NEXT GEN CUSTOMER ENGAGEMENT PLATFORM MARKET OUTLOOK
3.1 Market Pyramid Analysis
3.1.1 Introduction
3.1.2 Adjacent Market Opportunities
3.1.3 Ancillary Market Opportunities
3.2 Demand Side Analysis
3.2.1 Market Drivers: Impact Analysis
3.2.2 Market Restraints: Impact Analysis
3.2.3 Market Opportunities: Impact Analysis
3.2.4 Market Challenges: Impact Analysis
3.3 Supply Side Analysis
3.3.1 Porter’s Five Forces Analysis
3.3.1.1 Threat of New Entrants
3.3.1.2 Threat of New Substitutes
3.3.1.3 Bargaining Power of Suppliers
3.3.1.4 Bargaining Power of Buyers
3.3.1.5 Intensity of Competitive Rivalry
3.3.2 SWOT Analysis; By Factor (Political & Legal, Economic, and Technological)
3.3.2.1 Political Landscape
3.3.2.2 Economic Landscape
3.3.2.3 Social Landscape
3.3.2.4 Technology Landscape
3.3.3 Value Chain Analysis
3.3.4 Trend Analysis
3.3.5 Gap Analysis
3.3.6 Cost Analysis
4 GLOBAL LIFE SCIENCES NEXT GEN CUSTOMER ENGAGEMENT PLATFORM MARKET, BY COMPONENT
4.1 Introduction
4.2 Life Sciences Next Gen Customer Engagement Platform Market: Component Scope Key Takeaways
4.3 Revenue Growth Analysis, 2023 & 2029
4.4 Software
4.4.1 Software Market Estimates and Forecast, 2021-2029 (USD Million)
4.5 Services
4.5.1 Services Market Estimates and Forecast, 2021-2029 (USD Million)
5 GLOBAL LIFE SCIENCES NEXT GEN CUSTOMER ENGAGEMENT PLATFORM MARKET, BY APPLICATION
5.1 Introduction
5.2 Life Sciences Next Gen Customer Engagement Platform Market: Application Scope Key Takeaways
5.3 Revenue Growth Analysis, 2023 & 2029
5.4 Customer Experience Management
5.4.1 Customer Experience Management Market Estimates and Forecast, 2021-2029 (USD Million)
5.5 Social Media Management
5.5.1 Social Media Management Market Estimates and Forecast, 2021-2029 (USD Million)
5.6 Brand Management
5.6.1 Brand Management Market Estimates and Forecast, 2021-2029 (USD Million)
5.7 Compliance Management
5.7.1 Compliance Management Market Estimates and Forecast, 2021-2029 (USD Million)
5.8 Others
5.8.1 Others Market Estimates and Forecast, 2021-2029 (USD Million)
6 GLOBAL LIFE SCIENCES NEXT GEN CUSTOMER ENGAGEMENT PLATFORM MARKET, BY END USER
6.1 Introduction
6.2 Life Sciences Next Gen Customer Engagement Platform Market: End User Scope Key Takeaways
6.3 Revenue Growth Analysis, 2023 & 2029
6.4 Pharmaceutical Companies
6.4.1 Pharmaceutical Companies Market Estimates and Forecast, 2021-2029 (USD Million)
6.5 Biotechnology Companies
6.5.1 Biotechnology Companies Market Estimates and Forecast, 2021-2029 (USD Million)
6.6 Contract Research Organizations (CROS)
6.6.1 Contract Research Organizations (CROS) Market Estimates and Forecast, 2021-2029 (USD Million)
6.7 Others
6.7.1 Others Market Estimates and Forecast, 2021-2029 (USD Million)
7 GLOBAL LIFE SCIENCES NEXT GEN CUSTOMER ENGAGEMENT PLATFORM MARKET, BY REGION
7.1 Introduction
7.2 North America Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.2.1 By Component
7.2.2 By Application
7.2.3 By End User
7.2.4 By Country
7.2.4.1 U.S. Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.2.4.1.1 By Component
7.2.4.1.2 By Application
7.2.4.1.3 By End User
7.2.4.2 Canada Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.2.4.2.1 By Component
7.2.4.2.2 By Application
7.2.4.2.3 By End User
7.2.4.3 Mexico Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.2.4.3.1 By Component
7.2.4.3.2 By Application
7.2.4.3.3 By End User
7.3 Europe Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.3.1 By Component
7.3.2 By Application
7.3.3 By End User
7.3.4 By Country
7.3.4.1 Germany Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.3.4.1.1 By Component
7.3.4.1.2 By Application
7.3.4.1.3 By End User
7.3.4.2 U.K. Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.3.4.2.1 By Component
7.3.4.2.2 By Application
7.3.4.2.3 By End User
7.3.4.3 France Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.3.4.3.1 By Component
7.3.4.3.2 By Application
7.3.4.3.3 By End User
7.3.4.4 Italy Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.3.4.4.1 By Component
7.3.4.4.2 By Application
7.2.4.4.3 By End User
7.3.4.5 Spain Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.3.4.5.1 By Component
7.3.4.5.2 By Application
7.2.4.5.3 By End User
7.3.4.6 Netherlands Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.3.4.6.1 By Component
7.3.4.6.2 By Application
7.2.4.6.3 By End User
7.3.4.7 Rest of Europe Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.3.4.7.1 By Component
7.3.4.7.2 By Application
7.2.4.7.3 By End User
7.4 Asia Pacific Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.1 By Component
7.4.2 By Application
7.4.3 By End User
7.4.4 By Country
7.4.4.1 China Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.1.1 By Component
7.4.4.1.2 By Application
7.4.4.1.3 By End User
7.4.4.2 Japan Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.2.1 By Component
7.4.4.2.2 By Application
7.4.4.2.3 By End User
7.4.4.3 India Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.3.1 By Component
7.4.4.3.2 By Application
7.4.4.3.3 By End User
7.4.4.4 South Korea Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.4.1 By Component
7.4.4.4.2 By Application
7.4.4.4.3 By End User
7.4.4.5 Singapore Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.5.1 By Component
7.4.4.5.2 By Application
7.4.4.5.3 By End User
7.4.4.6 Malaysia Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.6.1 By Component
7.4.4.6.2 By Application
7.4.4.6.3 By End User
7.4.4.7 Thailand Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.7.1 By Component
7.4.4.7.2 By Application
7.4.4.7.3 By End User
7.4.4.8 Indonesia Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.8.1 By Component
7.4.4.8.2 By Application
7.4.4.8.3 By End User
7.4.4.9 Vietnam Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.9.1 By Component
7.4.4.9.2 By Application
7.4.4.9.3 By End User
7.4.4.10 Taiwan Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.10.1 By Component
7.4.4.10.2 By Application
7.4.4.10.3 By End User
7.4.4.11 Rest of Asia Pacific Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.4.4.11.1 By Component
7.4.4.11.2 By Application
7.4.4.11.3 By End User
7.5 Middle East and Africa Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.5.1 By Component
7.5.2 By Application
7.5.3 By End User
7.5.4 By Country
7.5.4.1 Saudi Arabia Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.5.4.1.1 By Component
7.5.4.1.2 By Application
7.5.4.1.3 By End User
7.5.4.2 U.A.E. Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.5.4.2.1 By Component
7.5.4.2.2 By Application
7.5.4.2.3 By End User
7.5.4.3 Israel Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.5.4.3.1 By Component
7.5.4.3.2 By Application
7.5.4.3.3 By End User
7.5.4.4 South Africa Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.5.4.4.1 By Component
7.5.4.4.2 By Application
7.5.4.4.3 By End User
7.5.4.5 Rest of Middle East and Africa Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.5.4.5.1 By Component
7.5.4.5.2 By Application
7.5.4.5.2 By End User
7.6 Central & South America Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.6.1 By Component
7.6.2 By Application
7.6.3 By End User
7.6.4 By Country
7.6.4.1 Brazil Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.6.4.1.1 By Component
7.6.4.1.2 By Application
7.6.4.1.3 By End User
7.6.4.2 Argentina Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.6.4.2.1 By Component
7.6.4.2.2 By Application
7.6.4.2.3 By End User
7.6.4.3 Chile Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.6.4.3.1 By Component
7.6.4.3.2 By Application
7.6.4.3.3 By End User
7.6.4.4 Rest of Central & South America Life Sciences Next Gen Customer Engagement Platform Market Estimates and Forecast, 2021-2029 (USD Million)
7.6.4.4.1 By Component
7.6.4.4.2 By Application
7.6.4.4.3 By End User
8 COMPETITIVE LANDCAPE
8.1 Company Market Share Analysis
8.2 Four Quadrant Positioning Matrix
8.2.1 Market Leaders
8.2.2 Market Visionaries
8.2.3 Market Challengers
8.2.4 Niche Market Players
8.3 Vendor Landscape
8.3.1 North America
8.3.2 Europe
8.3.3 Asia Pacific
8.3.4 Rest of the World
8.4 Company Profiles
8.4.1 Veeva
8.4.1.1 Business Description & Financial Analysis
8.4.1.2 SWOT Analysis
8.4.1.3 Products & Services Offered
8.4.1.4 Strategic Alliances between Business Partners
8.4.2 Pitcher
8.4.2.1 Business Description & Financial Analysis
8.4.2.2 SWOT Analysis
8.4.2.3 Products & Services Offered
8.4.2.4 Strategic Alliances between Business Partners
8.4.3 Exeevo .
8.4.3.1 Business Description & Financial Analysis
8.4.3.2 SWOT Analysis
8.4.3.3 Products & Services Offered
8.4.3.4 Strategic Alliances between Business Partners
8.4.4 IQVIA
8.4.4.1 Business Description & Financial Analysis
8.4.4.2 SWOT Analysis
8.4.4.3 Products & Services Offered
8.4.4.4 Strategic Alliances between Business Partners
8.4.5 Salesforce
8.4.5.1 Business Description & Financial Analysis
8.4.5.2 SWOT Analysis
8.4.5.3 Products & Services Offered
8.4.5.4 Strategic Alliances between Business Partners
8.4.6 TRUEBLUE
8.4.6.1 Business Description & Financial Analysis
8.4.6.2 SWOT Analysis
8.4.6.3 Products & Services Offered
8.4.6.4 Strategic Alliances between Business Partners
8.4.7 WhizAI
8.4.7.1 Business Description & Financial Analysis
8.4.7.2 SWOT Analysis
8.4.7.3 Products & Services Offered
8.4.8.4 Strategic Alliances between Business Partners
8.4.8 ACTO
8.4.8.1 Business Description & Financial Analysis
8.4.8.2 SWOT Analysis
8.4.8.3 Products & Services Offered
8.4.8.4 Strategic Alliances between Business Partners
8.4.9 VISEVAN
8.4.9.1 Business Description & Financial Analysis
8.4.9.2 SWOT Analysis
8.4.9.3 Products & Services Offered
8.4.9.4 Strategic Alliances between Business Partners
8.4.10 Aktana
8.4.10.1 Business Description & Financial Analysis
8.4.10.2 SWOT Analysis
8.4.10.3 Products & Services Offered
8.4.10.4 Strategic Alliances between Business Partners
8.4.11 Seismic
8.4.11.1 Business Description & Financial Analysis
8.4.11.2 SWOT Analysis
8.4.11.3 Products & Services Offered
8.4.11.4 Strategic Alliances between Business Partners
8.4.12 Allego
8.4.12.1 Business Description & Financial Analysis
8.4.12.2 SWOT Analysis
8.4.12.3 Products & Services Offered
8.4.12.4 Strategic Alliances between Business Partners
8.4.13 ODAIA
8.4.13.1 Business Description & Financial Analysis
8.4.13.2 SWOT Analysis
8.4.13.3 Products & Services Offered
8.4.13.4 Strategic Alliances between Business Partners
8.4.14 Bigtincan
8.4.14.1 Business Description & Financial Analysis
8.4.14.2 SWOT Analysis
8.4.14.3 Products & Services Offered
8.4.14.4 Strategic Alliances between Business Partners
8.4.15 Tellius
8.4.15.1 Business Description & Financial Analysis
8.4.15.2 SWOT Analysis
8.4.15.3 Products & Services Offered
8.4.15.4 Strategic Alliances between Business Partners
8.4.16 Other Companies
8.4.16.1 Business Description & Financial Analysis
8.4.16.2 SWOT Analysis
8.4.16.3 Products & Services Offered
8.4.16.4 Strategic Alliances between Business Partners
9 RESEARCH METHODOLOGY
9.1 Market Introduction
9.1.1 Market Definition
9.1.2 Market Scope & Segmentation
9.2 Information Procurement
9.2.1 Secondary Research
9.2.1.1 Purchased Databases
9.2.1.2 GMEs Internal Data Repository
9.2.1.3 Secondary Resources & Third Party Perspectives
9.2.1.4 Company Information Sources
9.2.2 Primary Research
9.2.2.1 Various Types of Respondents for Primary Interviews
9.2.2.2 Number of Interviews Conducted throughout the Research Process
9.2.2.3 Primary Stakeholders
9.2.2.4 Discussion Guide for Primary Participants
9.2.3 Expert Panels
9.2.3.1 Expert Panels Across 30+ Industry
9.2.4 Paid Local Experts
9.2.4.1 Paid Local Experts Across 30+ Industry Across each Region
9.3 Market Estimation
9.3.1 Top-Down Approach
9.3.1.1 Macro-Economic Indicators Considered
9.3.1.2 Micro-Economic Indicators Considered
9.3.2 Bottom Up Approach
9.3.2.1 Company Share Analysis Approach
9.3.2.2 Estimation of Potential Product Sales
9.4 Data Triangulation
9.4.1 Data Collection
9.4.2 Time Series, Cross Sectional & Panel Data Analysis
9.4.3 Cluster Analysis
9.5 Analysis and Output
9.5.1 Inhouse AI Based Real Time Analytics Tool
9.5.2 Output From Desk & Primary Research
9.6 Research Assumptions & Limitations
9.7.1 Research Assumptions
9.7.2 Research Limitations
LIST OF TABLES
1 Global Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
2 Software Market, By Region, 2021-2029 (USD Million)
3 Services Market, By Region, 2021-2029 (USD Million)
4 Process Digital Twin Market, By Region, 2021-2029 (USD Million)
5 Global Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
6 Customer Experience Management Market, By Region, 2021-2029 (USD Million)
7 Social Media Management Market, By Region, 2021-2029 (USD Million)
8 Brand Management Market, By Region, 2021-2029 (USD Million)
9 Compliance Management Market, By Region, 2021-2029 (USD Million)
10 Others Market, By Region, 2021-2029 (USD Million)
11 Global Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
12 Pharmaceutical Companies Market, By Region, 2021-2029 (USD Million)
13 BIOTECHNOLOGY COMPANIES Market, By Region, 2021-2029 (USD Million)
14 CONTRACT RESEARCH ORGANIZATIONS (CROS) Market, By Region, 2021-2029 (USD Million)
15 Others Market, By Region, 2021-2029 (USD Million)
16 Regional Analysis, 2021-2029 (USD Million)
17 North America Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
18 North America Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
19 North America Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
20 North America Life Sciences Next Gen Customer Engagement Platform Market, By Country, 2021-2029 (USD Million)
21 U.S Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
22 U.S Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
23 U.S Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
24 Canada Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
25 Canada Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
26 Canada Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
27 Mexico Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
28 Mexico Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
29 Mexico Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
30 Europe Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
31 Europe Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
32 Europe Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
33 Europe Life Sciences Next Gen Customer Engagement Platform Market, By COUNTRY, 2021-2029 (USD Million)
34 Germany Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
35 Germany Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
36 Germany Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
37 UK Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
38 UK Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
39 UK Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
40 France Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
41 France Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
42 France Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
43 Italy Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
44 Italy Life Sciences Next Gen Customer Engagement Platform Market, By T End Use Type, 2021-2029 (USD Million)
45 Italy Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
46 Spain Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
47 Spain Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
48 Spain Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
49 Rest Of Europe Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
50 Rest Of Europe Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
51 Rest of Europe Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
52 Asia Pacific Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
53 Asia Pacific Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
54 Asia Pacific Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
55 Asia Pacific Life Sciences Next Gen Customer Engagement Platform Market, By Country, 2021-2029 (USD Million)
56 China Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
57 China Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
58 China Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
59 India Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
60 India Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
61 India Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
62 Japan Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
63 Japan Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
64 Japan Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
65 South Korea Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
66 South Korea Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
67 South Korea Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
68 Malaysia Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
69 Malaysia Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
70 Malaysia Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
71 Vietnam Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
72 Vietnam Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
73 Vietnam Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
74 Rest of Asia Pacific Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
75 Rest of Asia Pacific Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
76 Rest of Asia Pacific Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
77 Middle East and Africa Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
78 Middle East and Africa Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
79 Middle East and Africa Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
80 Middle East and Africa Life Sciences Next Gen Customer Engagement Platform Market, By Country, 2021-2029 (USD Million)
81 Saudi Arabia Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
82 Saudi Arabia Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
83 Saudi Arabia Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
84 UAE Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
85 UAE Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
86 UAE Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
87 Rest of Middle East and Africa Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
88 Rest of Middle East and Africa Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
89 Rest of Middle East and Africa Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
90 Central & South America Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
91 Central & South America Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
92 Central & South America Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
93 Central & South America Life Sciences Next Gen Customer Engagement Platform Market, By Country, 2021-2029 (USD Million)
94 Brazil Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
95 Brazil Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
96 Brazil Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
97 Argentina Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
98 Argentina Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
99 Argentina Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
100 Rest of Central & South America Life Sciences Next Gen Customer Engagement Platform Market, By Component, 2021-2029 (USD Million)
101 Rest of Central & South America Life Sciences Next Gen Customer Engagement Platform Market, By Application, 2021-2029 (USD Million)
102 Rest of Central & South America Life Sciences Next Gen Customer Engagement Platform Market, By End User, 2021-2029 (USD Million)
103 Veeva: Products & Services Offering
104 Pitcher: Products & Services Offering
105 Exeevo : Products & Services Offering
106 IQVIA: Products & Services Offering
107 Salesforce: Products & Services Offering
108 TRUEBLUE: Products & Services Offering
109 WhizAI: Products & Services Offering
110 ACTO: Products & Services Offering
111 VISEVAN: Products & Services Offering
112 Aktana: Products & Services Offering
113 Seismic: Products & Services Offering
114 Allego: Products & Services Offering
115 ODAIA: Products & Services Offering
116 Bigtincan: Products & Services Offering
117 Tellius: Products & Services Offering
118 Other Companies: Products & Services Offering
LIST OF FIGURES
1 Global Life Sciences Next Gen Customer Engagement Platform Market Overview
2 Global Life Sciences Next Gen Customer Engagement Platform Market Value From 2021-2029 (USD Million)
3 Global Life Sciences Next Gen Customer Engagement Platform Market Share, By Component (2023)
4 Global Life Sciences Next Gen Customer Engagement Platform Market Share, By Application (2023)
5 Global Life Sciences Next Gen Customer Engagement Platform Market Share, By End User (2023)
6 Global Life Sciences Next Gen Customer Engagement Platform Market, By Region (Asia Pacific Market)
7 Technological Trends In Global Life Sciences Next Gen Customer Engagement Platform Market
8 Four Quadrant Competitor Positioning Matrix
9 Impact Of Macro & Micro Indicators On The Market
10 Impact Of Key Drivers On The Global Life Sciences Next Gen Customer Engagement Platform Market
11 Impact Of Challenges On The Global Life Sciences Next Gen Customer Engagement Platform Market
12 Porter’s Five Forces Analysis
13 Global Life Sciences Next Gen Customer Engagement Platform Market: By Component Scope Key Takeaways
14 Global Life Sciences Next Gen Customer Engagement Platform Market, By Component Segment: Revenue Growth Analysis
15 Software Market, By Region, 2021-2029 (USD Million)
16 Services Market, By Region, 2021-2029 (USD Million)
17 Global Life Sciences Next Gen Customer Engagement Platform Market: By Application Scope Key Takeaways
18 Global Life Sciences Next Gen Customer Engagement Platform Market, By Application Segment: Revenue Growth Analysis
19 Customer Experience Management Market, By Region, 2021-2029 (USD Million)
20 Social Media Management Market, By Region, 2021-2029 (USD Million)
21 Brand Management Market, By Region, 2021-2029 (USD Million)
22 Compliance Management Market, By Region, 2021-2029 (USD Million)
23 Others Market, By Region, 2021-2029 (USD Million)
24 Global Life Sciences Next Gen Customer Engagement Platform Market: By End User Scope Key Takeaways
25 Global Life Sciences Next Gen Customer Engagement Platform Market, By End User Segment: Revenue Growth Analysis
26 Pharmaceutical Companies Market, By Region, 2021-2029 (USD Million)
27 Biotechnology Companies Market, By Region, 2021-2029 (USD Million)
28 Contract Research Organizations (CROS) Market, By Region, 2021-2029 (USD Million)
29 Others Market, By Region, 2021-2029 (USD Million)
30 Regional Segment: Revenue Growth Analysis
31 Global Life Sciences Next Gen Customer Engagement Platform Market: Regional Analysis
32 North America Life Sciences Next Gen Customer Engagement Platform Market Overview
33 North America Life Sciences Next Gen Customer Engagement Platform Market, By Component
34 North America Life Sciences Next Gen Customer Engagement Platform Market, By Application
35 North America Life Sciences Next Gen Customer Engagement Platform Market, By End User
36 North America Life Sciences Next Gen Customer Engagement Platform Market, By Country
37 U.S. Life Sciences Next Gen Customer Engagement Platform Market, By Component
38 U.S. Life Sciences Next Gen Customer Engagement Platform Market, By Application
39 U.S. Life Sciences Next Gen Customer Engagement Platform Market, By End User
40 Canada Life Sciences Next Gen Customer Engagement Platform Market, By Component
41 Canada Life Sciences Next Gen Customer Engagement Platform Market, By Application
42 Canada Life Sciences Next Gen Customer Engagement Platform Market, By End User
43 Mexico Life Sciences Next Gen Customer Engagement Platform Market, By Component
44 Mexico Life Sciences Next Gen Customer Engagement Platform Market, By Application
45 Mexico Life Sciences Next Gen Customer Engagement Platform Market, By End User
46 Four Quadrant Positioning Matrix
47 Company Market Share Analysis
48 Veeva: Company Snapshot
49 Veeva: SWOT Analysis
50 Veeva: Geographic Presence
51 Pitcher: Company Snapshot
52 Pitcher: SWOT Analysis
53 Pitcher: Geographic Presence
54 Exeevo: Company Snapshot
55 Exeevo: SWOT Analysis
56 Exeevo: Geographic Presence
57 IQVIA: Company Snapshot
58 IQVIA: Swot Analysis
59 IQVIA: Geographic Presence
60 Salesforce: Company Snapshot
61 Salesforce: SWOT Analysis
62 Salesforce: Geographic Presence
63 TRUEBLUE: Company Snapshot
64 TRUEBLUE: SWOT Analysis
65 TRUEBLUE: Geographic Presence
66 WhizAI: Company Snapshot
67 WhizAI: SWOT Analysis
68 WhizAI: Geographic Presence
69 ACTO: Company Snapshot
70 ACTO: SWOT Analysis
71 ACTO: Geographic Presence
72 VISEVAN.: Company Snapshot
73 VISEVAN.: SWOT Analysis
74 VISEVAN.: Geographic Presence
75 Aktana: Company Snapshot
76 Aktana: SWOT Analysis
77 Aktana: Geographic Presence
78 Seismic: Company Snapshot
79 Seismic: SWOT Analysis
80 Seismic: Geographic Presence
81 Allego: Company Snapshot
82 Allego: SWOT Analysis
83 Allego: Geographic Presence
84 ODAIA: Company Snapshot
85 ODAIA: SWOT Analysis
86 ODAIA: Geographic Presence
87 Bigtincan: Company Snapshot
88 Bigtincan: SWOT Analysis
89 Bigtincan: Geographic Presence
90 Tellius: Company Snapshot
91 Tellius: SWOT Analysis
92 Tellius: Geographic Presence
93 Other Companies: Company Snapshot
94 Other Companies: SWOT Analysis
95 Other Companies: Geographic Presence
The Global Life Sciences Next Gen Customer Engagement Platform Market has been studied from the year 2019 till 2029. However, the CAGR provided in the report is from the year 2024 to 2029. The research methodology involved three stages: Desk research, Primary research, and Analysis & Output from the entire research process.
The desk research involved a robust background study which meant referring to paid and unpaid databases to understand the market dynamics; mapping contracts from press releases; identifying the key players in the market, studying their product portfolio, competition level, annual reports/SEC filings & investor presentations; and learning the demand and supply-side analysis for the Life Sciences Next Gen Customer Engagement Platform Market.
The primary research activity included telephonic conversations with more than 50 tier 1 industry consultants, distributors, and end-use product manufacturers.
Finally, based on the above thorough research process, an in-depth analysis was carried out considering the following aspects: market attractiveness, current & future market trends, market share analysis, SWOT analysis of the company and customer analytics.
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