Managed Infrastructure Services Market

Global Managed Infrastructure Services Market Size, Trends & Analysis - Forecasts to 2026 By Product Type (Cloud Based, On-Premises), By End-User (Banking, Financial Services and Insurance (BFSI), Healthcare, Manufacturing, IT and Telecommunications, Defense and Government, Retail, Energy and Utilities and Others), By Region (North America, Asia Pacific, Central & South America, Europe, and the Middle East and Africa), Competitive Landscape Company Market Share Analysis, and Competitor Analysis

Category Electronics, Semiconductors and Information & Communication Technology
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This report was recently updated on April 16 2024 with the latest and most recent market numbers

Managed Infrastructure Services Market Size

The global managed infrastructure services market is projected to grow from USD 81.95 billion in 2021 to USD 144.73 billion by 2026 at a CAGR value of 10.45% from 2021 to 2026.

IT infrastructure management service (IMS) is about administering and managing technology, information and data in a proactive way. Its scope ranges from the desktop to networking, storage, data, security and cloud-based services.

Manufacturers, players and IT firms collaborate with infrastructure-managed service provider to boost productivity and help accelerate their revenue by offering cutting edge of IT delivering services.

As per GME, it is analyzed that the managed infrastructure services market will be growing the fastest and will primarily be driven by the technological spread and progression of cloud-based innovation, and rising demand for managed services for both small scale and large-scale industries.

Other managed services trends that are expected to drive the growth of the market include increasing demand for IT professionals in developed regions, rise in demand for secure IT infrastructure post the COVID-19 pandemic, increasing demand for low cost services and rising need for risk-free IT services, and rising support from government organizations for IT industry.

Managed services have various advantages, the most important of which is a relentless focus on the continual development of operational and strategic operations. Managed services, as per Cisco Systems, minimize reoccurring in-house expenses by 30-40% and maximize productivity by 50-60%.

Likewise, as new and improved infrastructure is deployed, the old gear will not always be interoperable. Also, as network infrastructure processes grow, hardware may be more of a burden that hinders processes rather than an asset that strengthens them. As a result, these drawbacks are replaced by installing managed services, which have lower costs, higher operating excellence, and the ability to update obsolete hardware, all of which are propelling the market growth.

GME’s managed infrastructure services report has also analyzed covid-19 impact. According to the report, COVID-19's presence has led businesses in this area to re-establish their unique revenue approaches. Despite a terrible economic downturn, the market has bounced back owing to new strategies and the emergence of new expertise.

global managed infrastructure services market

Managed Infrastructure Services Market: By Product Type

Based on the product type of managed infrastructure services, the market is segmented into cloud-based and on-premises. The market for cloud-based software is expected to grow rapidly during the forecast period. In this type of deployment scenario, the data is kept in the cloud and is available to all users via the internet. Cloud-based services are backed up by premium security data centers such as Cloudflare cloud security, AWS cloud security, and others.

Managed Infrastructure Services Market: By End-User

Based on the end-user, the market is segmented into banking, financial services and insurance (BFSI), healthcare, manufacturing, it and telecommunications, defense and government, retail, energy and utilities, and others. The IT and Telecommunications segment is expected to have the largest share in the market during the forecast period. The growing adoption of Internet of Things (IoT) technology has boosted managed service provider’s ability to provide services that support IoT, boosting the managed IT infrastructure services industry. Furthermore, the market for managed IT infrastructure services is driven by factors such as increased business competency and rising focus on core operations in order to improve customer satisfaction.

asia pacific managed infrastructure services market

Managed Infrastructure Services Market: By Region

Based on region, the market is segmented into various regions such as North America (United States, Canada, and Mexico), Europe (Germany, United Kingdom, France, Italy, Spain, Netherlands, Russia, and Rest of Europe), Central, and South America (Brazil, Argentina, and rest of Central and South America), the Middle East and Africa (South Africa, Saudi Arabia, UAE, and rest of Middle East & Africa), and the Asia Pacific (Japan, China, India, South Korea, Malaysia, Singapore and Rest of Asia Pacific).

The North American region (United States, Canada, and Mexico) is expected to hold the lion’s share of the global managed infrastructure services market. Recent technological advances, such as expanded cloud infrastructure and an IoT-enabled ecosystem, have created platform for new business imperatives in the United States’ IT sector, and public cloud penetration in the US, will help the market grow rapidly.

Rising organic and inorganic growth strategies amongst service providers and retail end users is analyzed to be the prime driver of the market. For instance, in 2020, Fujitsu was recognized by Amazon Web Services (AWS) as an authorized AWS managed infrastructure provider partner.

Fujitsu’s AWS managed infrastructure helps business’s performance to speed up with cloud transition. Their platform also helps in assisting organizations and federal agencies in speeding up digital transformation and indulges innovative thinking.

Due to the dominance of IT and IT-enabled services in several nations such as China and India, the Asia-Pacific region will be growing the fastest with highest CAGR value during the forecast period of 2021 to 2026. In 2019, the Indian IT and IT-enabled services industry accounted for more than 55% of global services sourcing enterprises. China too is undergoing rapid development and is on track to become the global leader in new developing IT technologies such as IoT technology, AI, autonomous vehicles, and wireless sensor networks. As a result, rise in managed infrastructure demand is likely to support the APAC market’s growth during the forecast period.

Managed Infrastructure Services Market Share and Competitor Analysis

The infrastructure services market forecast study includes information on the top players offering robust product portfolios with a dominant presence in the developed nations. The market is largely segmented and competitive attributed to the prevalence of prominent competitors in the managed services industry.

Cognizant, Ericsson, AT&T, DXC Technology, Atos, Accenture, Cisco, Fujitsu, IBM, Dell Inc, Microsoft Corporation, HP Development Company LP, Hewlett-Packard Company, among others are the key players in the managed infrastructure services market.

Please note: This is not an exhaustive list of companies profiled in the report.  

Chapter 1   Methodology

1.1    Market Scope & Definitions

1.2    Estimates & Forecast Calculation

1.3    Historical Data Overview and Validation

1.4    Data Sources

1.4.1    Secondary

1.4.2    Primary

Chapter 2   Report Outlook

2.1    Managed Infrastructure Services Industry Overview, 2020-2026

2.1.1    Industry Overview

2.1.2    Product Type Overview

2.1.3    End-User Overview

2.1.4    Regional Overview

Chapter 3   Managed Infrastructure Services Market Trends

3.1    Market Segmentation

3.2    Industry Background, 2020-2026

3.3    Market Key Trends

3.3.1    Positive Trends

3.3.1.1    Technological spread and progression of cloud-based innovation in developing regions

3.3.2    Industry Challenges

3.3.2.1   Diminishing profit margins, as well as integration and dependability concerns

3.4    Prospective Growth Scenario

3.4.1    Product Type Growth Scenario

3.4.2    End-User Growth Scenario

3.5    COVID-19 Influence over Industry Growth

3.6    Porter’s Analysis

3.7    PESTEL Analysis

3.8    Value Chain & Supply Chain Analysis

3.9    Regulatory Framework

3.9.1    North America

3.9.2    Europe

3.9.3    APAC

3.9.4    LATAM

3.9.5    MEA

3.10    End-User Overview

3.11    Market Share Analysis, 2020

3.11.1    Company Positioning Overview, 2020

Chapter 4   Managed Infrastructure Services Market, By Product Type

4.1    Product Type Outlook

4.2    Cloud-Based

4.2.1    Market Size, By Region, 2020-2026 (USD Billion)

4.3    On-Premises

4.3.1    Market Size, By Region, 2020-2026 (USD Billion)

Chapter 5   Managed Infrastructure Services Market, By End-User

5.1    End-User Outlook

5.2    Banking, Financial Services and Insurance (BFSI)

5.2.1    Market Size, By Region, 2020-2026 (USD Billion)

5.3    Healthcare

5.3.1    Market Size, By Region, 2020-2026 (USD Billion)

5.4    Manufacturing, IT, and Telecommunications

5.4.1    Market Size, By Region, 2020-2026 (USD Billion)

5.5    Defense and Government

5.5.1    Market Size, By Region, 2020-2026 (USD Billion)

5.6    Retail

5.6.1    Market Size, By Region, 2020-2026 (USD Billion)

5.7    Energy and Utilities

5.5.1    Market Size, By Region, 2020-2026 (USD Billion)

5.8    Others

5.5.1    Market Size, By Region, 2020-2026 (USD Billion)

Chapter 6   Managed Infrastructure Services Market, By Region

6.1    Regional outlook

6.2    North America

6.2.1    Market Size, By Country 2020-2026 (USD Billion)

6.2.2    Market Size, By Product Type, 2020-2026 (USD Billion)

6.2.3    Market Size, By End-User, 2020-2026 (USD Billion)

6.2.4    U.S.

6.2.4.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.2.4.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.2.5    Canada

6.2.5.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.2.5.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.3    Europe

6.3.1    Market Size, By Country 2020-2026 (USD Billion)

6.3.2    Market Size, By Product Type, 2020-2026 (USD Billion)

6.3.3    Market Size, By End-User, 2020-2026 (USD Billion)

6.3.4    Germany

6.3.4.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.3.4.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.3.5    UK

6.3.5.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.3.5.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.3.6    France

6.3.6.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.3.6.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.3.7    Italy

6.3.7.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.3.7.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.3.8    Spain

6.3.8.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.3.8.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.3.9    Russia

6.3.9.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.3.9.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.4    Asia Pacific

6.4.1    Market Size, By Country 2020-2026 (USD Billion)

6.4.2    Market Size, By Product Type, 2020-2026 (USD Billion)

6.4.3    Market Size, By End-User, 2020-2026 (USD Billion)

6.4.4    China

6.4.4.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.4.4.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.4.5    India

6.4.5.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.4.5.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.4.6    Japan

6.4.6.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.4.6.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.4.7    Australia

6.4.7.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.4.7.2    Market size, By End-User, 2020-2026 (USD Billion)

6.4.8    South Korea

6.4.8.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.4.8.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.5    Latin America

6.5.1    Market Size, By Country 2020-2026 (USD Billion)

6.5.2    Market Size, By Product Type, 2020-2026 (USD Billion)

6.5.3    Market Size, By End-User, 2020-2026 (USD Billion)

6.5.4    Brazil

6.5.4.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.5.4.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.5.5    Mexico

6.5.5.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.5.5.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.5.6    Argentina

6.5.6.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.5.6.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.6    MEA

6.6.1    Market Size, By Country 2020-2026 (USD Billion)

6.6.2    Market Size, By Product Type, 2020-2026 (USD Billion)

6.6.3    Market Size, By End-User, 2020-2026 (USD Billion)

6.6.4    Saudi Arabia

6.6.4.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.6.4.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.6.5    UAE

6.6.5.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.6.5.2    Market Size, By End-User, 2020-2026 (USD Billion)

6.6.6    South Africa

6.6.6.1    Market Size, By Product Type, 2020-2026 (USD Billion)

6.6.6.2    Market Size, By End-User, 2020-2026 (USD Billion)

Chapter 7   Company Landscape

7.1    Competitive Analysis, 2020

7.2    IBM

7.2.1    Company Overview

7.2.2    Financial Analysis

7.2.3    Strategic Positioning

7.2.4    InfoGraphic Analysis

7.3    Fujitsu

7.3.1    Company Overview

7.3.2    Financial Analysis

7.3.3    Strategic Positioning

7.3.4    InfoGraphic Analysis

7.4    Cisco

7.4.1    Company Overview

7.4.2    Financial Analysis

7.4.3    Strategic Positioning

7.4.4    InfoGraphic Analysis

7.5    Accenture

7.5.1    Company Overview

7.5.2    Financial Analysis

7.5.3    Strategic Positioning

7.5.4    InfoGraphic Analysis

7.6    Atos

7.6.1    Company Overview

7.6.2    Financial Analysis

7.6.3    Strategic Positioning

7.6.4    InfoGraphic Analysis

7.7    DXC Technology

7.7.1    Company Overview

7.7.2    Financial Analysis

7.7.3    Strategic Positioning

7.7.4    InfoGraphic Analysis

7.8    AT&T

7.8.1    Company Overview

7.8.2    Financial Analysis

7.8.3    Strategic Positioning

7.8.4    InfoGraphic Analysis

7.9    Cognizant

7.9.1    Company Overview

7.9.2    Financial Analysis

7.9.3    Strategic Positioning

7.9.4    InfoGraphic Analysis

7.10    Other Companies

7.10.1    Company Overview

7.10.2    Financial Analysis

7.10.3    Strategic Positioning

7.10.4    InfoGraphic Analysis

The Global Managed Infrastructure Services Market has been studied from the year 2019 till 2026. However, the CAGR provided in the report is from the year 2021 to 2026. The research methodology involved three stages: Desk research, Primary research, and Analysis & Output from the entire research process.

The desk research involved a robust background study which meant referring to paid and unpaid databases to understand the market dynamics; mapping contracts from press releases; identifying the key players in the market, studying their product portfolio, competition level, annual reports/SEC filings & investor presentations; and learning the demand and supply-side analysis for the Managed Infrastructure Services Market.

The primary research activity included telephonic conversations with more than 50 tier 1 industry consultants, distributors, and end-use product manufacturers.

Finally, based on the above thorough research process, an in-depth analysis was carried out considering the following aspects: market attractiveness, current & future market trends, market share analysis, SWOT analysis of the company and customer analytics.

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Frequently Asked Questions

The global managed infrastructure services market is projected to grow from USD 81.95 billion in 2021 to USD 144.73 billion by 2026 at a CAGR value of 10.45% from 2021 to 2026.
Cognizant, Ericsson, AT&T, DXC Technology, Atos, Accenture, Cisco, Fujitsu, IBM, Dell Inc, Microsoft Corporation, HP Development Company LP, Hewlett-Packard Company, among others are the key players in the managed infrastructure services market.
The North American region is expected to hold the lion’s share of the global revenue generated in the managed infrastructure services market.
COVID-19s presence has led businesses in this area to re-establish their unique revenue approaches. Despite a terrible economic downturn, the market has bounced back owing to new strategies and the emergence of new expertise.
Trends that are expected to drive the growth of the market include increasing demand for IT professionals in developed regions, rise in demand for secure IT infrastructure post the COVID-19 pandemic, increasing demand for low cost services and rising need for risk-free IT services, and rising support from government organizations for IT industry.

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