Sales Order Automation Market

Global Sales Order Automation Market Size, Trends & Analysis - Forecasts to 2026 By Component (Software and Services), By Deployment Type (Cloud and On-Premises), By Organization Size (Large Enterprises and Small & Medium Enterprises), By End-User (Retail & e-Commerce, Manufacturing Industry, Healthcare Industry, Food and Beverages Industry, Pharmaceuticals Industry, and Others), By Region (North America, Asia Pacific, CSA, Europe, and the Middle East and Africa), Company Market Share Analysis, and Competitor Analysis

Category Electronics, Semiconductors and Information & Communication Technology
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This report was recently updated on November 22 2022 with the latest and most recent market numbers

Sales Order Automation Market Size

The global sales order automation market is projected to grow at a CAGR value of 11.5% between 2021 to 2026. The growing e-commerce industry has seen businesses move towards providing their services and products online. As companies expand to meet the growing demand from the online market, outsourcing their order processing management is becoming increasingly common.

Sales order automation software and services allow companies to automate their order processing procedures like order entry, pulling orders from customer portals, and other procedures. Automation allows companies to reduce time spend on manual areas of order processing and focus employee productivity on higher-value tasks. These software and services allow companies to reduce errors and improve efficiency and the overall customer experience.

The growing demand for data collection and analysis is also expected to have a positive impact on the demand for order processing automation. Data collected from customers and their order preferences is vital to businesses. Proper data collection and analysis will allow companies to capture untapped market potentials and better understand the needs of their customers. Predictive analysis and other analytical tools are having an increasingly important role in digital marketing and the e-commerce industry.

Advancements in the fields of AI and robotic process automation (RPA) have made it possible to streamline the entire prodder processing mechanism. With automation, order processing can take just minutes with almost no error, and data is automatically stored. The advent of cloud services has further enhanced the demand for order automation services. With the growth of the order management industry, sales order automation can be integrated with other services to further enhance the customer experience.

With the help of imaging and other data capture solutions, orders can be captured from mails and other paper-based forms to be automatically processed by the automation software. With such services, businesses can focus on their product and other high-value tasks without the need for an in-house team to handle order processing. 

Data collection in the industry is heavily scrutinized by regulatory bodies and civilian watchdog organizations. Growing concerns about privacy and increasingly stringent regulations on personnel data will hamper the growth of the market. The lack of experience and the need for technical know-how to fully utilize the benefits offered by order automation is expected to restrain the growth of the market during the forecast period.

The COVID-19 pandemic has increased the demand for products through online channels, this has brought more attention to businesses selling their products online and has seen demand rise. The need for expansion to meet this demand has seen businesses turn to automation software and such outsourcing services.

global sales order automation market

Sales Order Automation Market: By Component

Based on the components, the market is segmented into software and services. The services segment is expected to hold the largest piece of the market during the forecast period. Businesses are turning to outsourcing to meet the growing demand for their products. The growing number of orders being placed through online platforms has been the major factor in businesses turning to order processing automation services. These services are cost-effective and do not require businesses to spend on their order processing needs. Cloud and AI technology is expected to further enhance the growth of the market during the forecast period.

Sales Order Automation Market: By Deployment Type

Based on the deployment type, the market is segmented into cloud & on-premises. The cloud segment is expected to hold the dominant share of the market and become the fastest-growing segment during the forecast period. Cloud-based software and services offer greater functionalities and a greater degree of control from remote locations. The growing demand for remote working capabilities and growing adoption of cloud services and infrastructure is expected to result in the rapid growth of the cloud segment.

Sales Order Automation Market: By Organization Size

Based on the organization size, the market is segmented into large enterprises and small & medium enterprises. The small & medium enterprises segment is expected to hold the lion’s share of the market. Small & medium enterprises do not have the capital investment or are more inclined to outsource their order automation needs. The growing number of businesses offering their products through online platforms is expected to be one of the major drivers of this segment.

Sales Order Automation Market: By End-User

Based on the end-users of sales order automation, the market is segmented into retail & e-commerce, the manufacturing industry, the healthcare industry, the food and beverages industry, the pharmaceuticals industry, and others. The retail & e-commerce segment is expected to hold the lion’s share of the market. The growing number of vendors offering their products through online channels and the growing popularity of online platforms are the major drivers of the segment. The retail & e-commerce industry is expected to be positively impacted by the growing availability of disposable income, the growing number of smartphone users, and the growing availability of last-mile delivery services. 

asia pacific sales order automation market

Sales Order Automation Market: By Region

Based on region, the market can be broken into various regions such as North America, Europe, Central and South America, Middle East and North Africa, and Asia Pacific regions.

The North American region is expected to be the dominant force in the market during the forecast period. The large number of major online e-commerce platforms in the region and the large number of users who rely on online platforms have contributed to the dominance of the region. The excellent infrastructure availability in the region and last-mile delivery options such as same-day delivery has been crucial to the growth of the North American region. Along with end-users, the large number of vendors offering sales order automation solutions and software has played a hand in the potential of the market in the region.

The APAC region is expected to be the fastest-growing segment owing to the growing number of smartphone users, an increasing number of online platforms, the growing availability of cheap labor for last-mile delivery, and increasing levels of disposable income in the region.

Sales Order Automation Market Share and Competitor Analysis

Esker, ShipBob, Conexiom, DocStar, Frevvo, IntelliChief LLC, Pagero Group, B2BE, Artsyl Technologies, Inc., Dynatos, Mosaic Paperless Solutions, Telic Digital, iTech, All Star Software Systems, LLC, Winshuttle, Blue Prism Limited, BrightPearl, Kissflow, SendEats, and Symtrax among others are the key players in the sales order automation market.

Please note: This is not an exhaustive list of companies profiled in the report.

Chapter 1   Methodology

1.1    Market Scope & Definitions

1.2    Estimates & Forecast Calculation

1.3    Historical Data Overview and Validation

1.4    Data Sources

1.4.1    Secondary

1.4.2    Primary

Chapter 2   Report Outlook

2.1    Sales Order Automation Industry Overview, 2020-2026

2.1.1    Industry Overview

2.1.2    Component Overview

2.1.3    Deployment Type Method Overview

2.1.4    End-User Overview

2.1.5    Organization Size Overview

2.1.6    Regional Overview

Chapter 3   Sales Order Automation Market Trends

3.1    Market Segmentation

3.2    Industry Background, 2020-2026

3.3    Market Key Trends

3.3.1    Positive Trends

3.3.1.1    Advancements in AI, Cloud, and RPA technologies

3.3.1.2    Growing e-commerce industry

3.3.2    Industry Challenges

3.3.2.1    Lack of adequate knowledge of cloud integration and data privacy concerns

3.4    Prospective Growth Scenario

3.4.1    Component Growth Scenario

3.4.2    Deployment Type Method Growth Scenario

3.4.3    End-User Growth Scenario

3.4.4    Organization Size Growth Scenario

3.5    COVID-19 Influence over Industry Growth

3.6    Porter’s Analysis

3.7    PESTEL Analysis

3.8    Value Chain & Supply Chain Analysis

3.9    Regulatory Framework

3.9.1    North America

3.9.2    Europe

3.9.3    APAC

3.9.4    LATAM

3.9.5    MEA

3.10    Organization Size Overview

3.11    Market Share Analysis, 2020

3.11.1    Company Positioning Overview, 2020

Chapter 4   Sales Order Automation Market, By Component

4.1    Component Outlook

4.2    Software

4.2.1    Market Size, By Region, 2020-2026 (USD Billion)

4.3    Services

4.3.1    Market Size, By Region, 2020-2026 (USD Billion)

Chapter 5   Sales Order Automation Market, By End-User

5.1    End-User Outlook

5.2    Retail & e-Commerce

5.2.1    Market Size, By Region, 2020-2026 (USD Billion)

5.3    Manufacturing Industry

5.3.1    Market Size, By Region, 2020-2026 (USD Billion)

5.4    Healthcare Industry

5.4.1    Market Size, By Region, 2020-2026 (USD Billion)

5.5    Food & Beverages Industry

5.5.1    Market Size, By Region, 2020-2026 (USD Billion)

5.6    Pharmaceuticals Industry

5.6.1    Market Size, By Region, 2020-2026 (USD Billion)

5.7    Other

5.7.1    Market Size, By Region, 2020-2026 (USD Billion)

Chapter 6   Sales Order Automation Market, By Deployment Type Method

6.1    On-Premises

6.1.1    Market Size, By Region, 2020-2026 (USD Billion)

6.2    Cloud

6.2.1    Market Size, By Region, 2020-2026 (USD Billion)

Chapter 7   Sales Order Automation Market, By Organization Size

7.1    Large Enterprises

7.1.1    Market Size, By Region, 2020-2026 (USD Billion)

7.2    Small & Medium Enterprises

7.2.1    Market Size, By Region, 2020-2026 (USD Billion)

Chapter 8   Sales Order Automation Market, By Region

8.1    Regional outlook

8.2    North America

8.2.1    Market Size, By Country 2020-2026 (USD Billion)

8.2.2    Market Size, By Component, 2020-2026 (USD Billion)

8.2.3    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.2.4    Market Size, By End-User, 2020-2026 (USD Billion)

8.2.5    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.2.6    U.S.

8.2.6.1    Market Size, By Component, 2020-2026 (USD Billion)

8.2.4.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.2.4.3    Market Size, By End-User, 2020-2026 (USD Billion)

Market Size, By Organization Size, 2020-2026 (USD Billion)

8.2.7    Canada

8.2.7.1    Market Size, By Component, 2020-2026 (USD Billion)

8.2.7.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.2.7.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.2.7.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.3    Europe

8.3.1    Market Size, By Country 2020-2026 (USD Billion)

8.3.2    Market Size, By Component, 2020-2026 (USD Billion)

8.3.3    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.3.4    Market Size, By End-User, 2020-2026 (USD Billion)

8.3.5    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.3.6    Germany

8.3.6.1    Market Size, By Component, 2020-2026 (USD Billion)

8.3.6.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.3.6.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.3.6.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.3.7    UK

8.3.7.1    Market Size, By Component, 2020-2026 (USD Billion)

8.3.7.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.3.7.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.3.7.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.3.8    France

8.3.8.1    Market Size, By Component, 2020-2026 (USD Billion)

8.3.8.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.3.8.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.3.8.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.3.9    Italy

8.3.9.1    Market Size, By Component, 2020-2026 (USD Billion)

8.3.9.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.3.9.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.3.9.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.3.10    Spain

8.3.10.1    Market Size, By Component, 2020-2026 (USD Billion)

8.3.10.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.3.10.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.3.10.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.3.11    Russia

8.3.11.1    Market Size, By Component, 2020-2026 (USD Billion)

8.3.11.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.3.11.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.3.11.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.4    Asia Pacific

8.4.1    Market Size, By Country 2020-2026 (USD Billion)

8.4.2    Market Size, By Component, 2020-2026 (USD Billion)

8.4.3    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.4.4    Market Size, By End-User, 2020-2026 (USD Billion)

8.4.5   Market Size, By Organization Size, 2020-2026 (USD Billion)

8.4.6    China

8.4.6.1    Market Size, By Component, 2020-2026 (USD Billion)

8.4.6.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.4.6.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.4.6.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.4.7    India

8.4.7.1    Market Size, By Component, 2020-2026 (USD Billion)

8.4.7.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.4.7.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.4.7.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.4.8    Japan

8.4.8.1    Market Size, By Component, 2020-2026 (USD Billion)

8.4.8.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.4.8.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.4.8.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.4.9    Australia

8.4.9.1    Market Size, By Component, 2020-2026 (USD Billion)

8.4.9.2    Market size, By Deployment Type Method, 2020-2026 (USD Billion)

8.4.9.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.4.9.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.4.10    South Korea

8.4.10.1    Market Size, By Component, 2020-2026 (USD Billion)

8.4.10.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.4.10.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.4.10.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.5    Latin America

8.5.1    Market Size, By Country 2020-2026 (USD Billion)

8.5.2    Market Size, By Component, 2020-2026 (USD Billion)

8.5.3    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.5.4   Market Size, By End-User, 2020-2026 (USD Billion)

8.5.5   Market Size, By Organization Size, 2020-2026 (USD Billion)

8.5.6    Brazil

8.5.6.1    Market Size, By Component, 2020-2026 (USD Billion)

8.5.6.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.5.6.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.5.6.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.5.7    Mexico

8.5.7.1    Market Size, By Component, 2020-2026 (USD Billion)

8.5.7.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.5.7.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.5.7.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.5.8    Argentina

8.5.8.1    Market Size, By Component, 2020-2026 (USD Billion)

8.5.8.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.5.8.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.5.8.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.6    MEA

8.6.1    Market Size, By Country 2020-2026 (USD Billion)

8.6.2    Market Size, By Component, 2020-2026 (USD Billion)

8.6.3    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.6.4    Market Size, By End-User, 2020-2026 (USD Billion)

8.6.5    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.6.6    Saudi Arabia

8.6.6.1    Market Size, By Component, 2020-2026 (USD Billion)

8.6.6.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.6.6.3   Market Size, By End-User, 2020-2026 (USD Billion)

8.6.6.4   Market Size, By Organization Size, 2020-2026 (USD Billion)

8.6.7    UAE

8.6.7.1    Market Size, By Component, 2020-2026 (USD Billion)

8.6.7.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.6.7.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.6.7.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

8.6.8    South Africa

8.6.8.1    Market Size, By Component, 2020-2026 (USD Billion)

8.6.8.2    Market Size, By Deployment Type Method, 2020-2026 (USD Billion)

8.6.8.3    Market Size, By End-User, 2020-2026 (USD Billion)

8.6.8.4    Market Size, By Organization Size, 2020-2026 (USD Billion)

Chapter 9   Company Landscape

9.1    Competitive Analysis, 2020

9.2    Esker

9.2.1    Company Overview

9.2.2    Financial Analysis

9.2.3    Strategic Positioning

9.2.4    Info Graphic Analysis

9.3    ShipBob

9.3.1    Company Overview

9.3.2    Financial Analysis

9.3.3    Strategic Positioning

9.3.4    Info Graphic Analysis

9.4    Conexiom

9.4.1    Company Overview

9.4.2    Financial Analysis

9.4.3    Strategic Positioning

9.4.4    Info Graphic Analysis

9.5    DocStar

9.5.1    Company Overview

9.5.2    Financial Analysis

9.5.3    Strategic Positioning

9.5.4    Info Graphic Analysis

9.6    Frevvo

9.6.1    Company Overview

9.6.2    Financial Analysis

9.6.3    Strategic Positioning

9.6.4    Info Graphic Analysis

9.7    IntelliChief LLC

9.7.1    Company Overview

9.7.2    Financial Analysis

9.7.3    Strategic Positioning

9.7.4    Info Graphic Analysis

9.8    Pagero Group

9.8.1    Company Overview

9.8.2    Financial Analysis

9.8.3    Strategic Positioning

9.8.4    Info Graphic Analysis

9.9    B2BE

9.9.1    Company Overview

9.9.2    Financial Analysis

9.9.3    Strategic Positioning

9.9.4    Info Graphic Analysis

9.10    Artsyl Technologies, Inc.

9.10.1    Company Overview

9.10.2    Financial Analysis

9.10.3    Strategic Positioning

9.10.4    Info Graphic Analysis

9.11    Other Companies

9.11.1    Company Overview

9.11.2    Financial Analysis

9.11.3    Strategic Positioning

9.11.4    Info Graphic Analysis

The Global Sales Order Automation Market has been studied from the year 2019 till 2026. However, the CAGR provided in the report is from the year 2021 to 2026. The research methodology involved three stages: Desk research, Primary research, and Analysis & Output from the entire research process.

The desk research involved a robust background study which meant referring to paid and unpaid databases to understand the market dynamics; mapping contracts from press releases; identifying the key players in the market, studying their product portfolio, competition level, annual reports/SEC filings & investor presentations; and learning the demand and supply-side analysis for the Sales Order Automation Market.

The primary research activity included telephonic conversations with more than 50 tier 1 industry consultants, distributors, and end-use product manufacturers.

Finally, based on the above thorough research process, an in-depth analysis was carried out considering the following aspects: market attractiveness, current & future market trends, market share analysis, SWOT analysis of the company and customer analytics.

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Frequently Asked Questions

The global sales order automation market is projected to grow at a CAGR value of 11.5% between 2021 to 2026.
Key and innovative vendors in the sales order automation market include Esker, ShipBob, Conexiom, DocStar, Frevvo, IntelliChief LLC, Pagero Group, B2BE, Artsyl Technologies, Inc., Dynatos, Mosaic Paperless Solutions, Telic Digital, iTech, All Star Software Systems, LLC, Winshuttle, Blue Prism Limited, BrightPearl, Kissflow, SendEats, and Symtrax among others.
The North American region is estimated to hold the highest market share in the sales order automation market.
The COVID-19 pandemic has increased the demand for products through online channels, this has brought more attention to businesses selling their products online and has seen demand rise. The need for expansion to meet this demand has seen businesses turn to automation software and such outsourcing services.
The growing popularity of online platforms, the growing number of businesses offering their products online and through e-commerce platforms, and the growing number of smartphone users in developing regions are the major drivers of the sales order automation market.

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