This report was recently updated on April 25 2024 with the latest and most recent
market numbers
Global Salesforce Services Market Size, Trends & Analysis - Forecasts to 2029 By Type (Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), and Others), By Deployment Model (Private Cloud, Public Cloud, and Hybrid Cloud), By Enterprise Size (Large Enterprises and Small and Medium Enterprises), By Application (Asset Management, Customer Relationship Management (CRM), Enterprise Resource Management (ERP), Supply Chain Management (SCM), Project and Portfolio Management, Business Intelligence, and Others), and By Region (North America, Asia Pacific, Central and South America, Europe, and Middle East and Africa), Competitive Landscape, Company Market Share Analysis, and End User Analysis
The global Salesforce services market is estimated to exhibit a CAGR of 16.8% from 2024 to 2029.
The primary factors propelling the market growth are the shift towards cloud computing and the growing importance of digital transformation. Cloud-based software offers scale and flexibility that traditional on-premises software cannot match. Salesforce allows companies to adjust their operations in response to demand without worrying about infrastructure limitations. The demand for Salesforce services is driven by its scalability and adaptability as companies strive to optimize their Salesforce implementations to align with their changing business requirements. For instance, over 90% of global large organizations have already used multi-cloud architectures, and their data is spread across multiple cloud providers, according to Forbes (2022).
The expansion of the Salesforce services ecosystem and the rising focus on customer experience are expected to support the market growth. After using Salesforce, companies frequently need consulting and implementation services to customize the platform to meet their unique requirements. Due to the complexity of contemporary corporate processes and the need for smooth integration with current technologies, there is an increasing demand for these services. Companies that offer these services are essential to helping businesses get the most out of their Salesforce investment. For instance, according to International Data Corporation (IDC), by 2026, the Salesforce ecosystem would generate USD 1.6 trillion in new corporate revenues globally and 9.3 million new jobs.
The increased need for efficient customer relationship management (CRM) solutions and the development of automation and artificial intelligence (AI) support market growth. Companies can extract essential insights from their data by integrating AI technologies with Salesforce services. Service providers assist companies in enhancing their customer engagement strategies and making data-driven decisions by utilizing artificial intelligence (AI) to assess consumer behavior, trends, and preferences. Furthermore, automation is essential for optimizing workflows and boosting productivity in Salesforce deployments. Service providers provide automation services to automate repetitive processes, including lead routing, data entry, and follow-up emails.
Opportunities abound for consultants to offer strategic guidance, evaluate company objectives, and create customized Salesforce solutions to assist firms in navigating implementation challenges. Additionally, as companies adopt Salesforce products, there is a growing demand for implementation and integration services to ensure seamless deployment and integration with existing systems. This presents an opportunity for service providers to offer expertise in this area.
However, high costs associated with Salesforce implementation and data security and privacy regulations hinder market growth.
The software as a service (SaaS) segment is expected to hold the largest share of the market over the forecast period. SaaS solutions provide flexibility and scalability, making it simple for companies to increase or decrease utilization of Salesforce services in response to shifting business requirements. This scalability is especially helpful for companies that are expanding quickly or have demand swings.
The platform as a service (PaaS) segment is expected to be the fastest-growing segment in the market from 2024 to 2029. PaaS provides a comprehensive platform for custom application development and deployment. Organizations can leverage PaaS capabilities to build tailored solutions that address their specific business needs, including customer relationship management (CRM), workflow automation, data management, and more.
The public cloud segment is expected to hold the largest share of the market over the forecast period. Public cloud services typically have a pay-as-you-go or subscription-based pricing structure, which spares companies from spending money on expensive hardware, maintenance, and software licenses. By utilizing the public cloud, organizations can get predictable, transparent pricing that corresponds with their consumption levels and reduce total cost of ownership (TCO).
The hybrid cloud segment is anticipated to be the fastest-growing segment in the market from 2024 to 2029. Hybrid cloud environments facilitate the integration of legacy systems and on-premises infrastructure with cloud-based applications and services. Salesforce services allow enterprises to gradually update their IT environments without interfering with vital business operations since they can be easily integrated with current systems, databases, and applications that are installed on-premises.
The large enterprises segment is expected to hold the largest share of the market over the forecast period. Large enterprises often require extensive customization and integration of Salesforce solutions to align with their specific business processes and requirements. This increases the market share of Salesforce services in this segment and necessitates comprehensive services including integration, customization, consulting, and continuing support.
The small and medium enterprises (SMEs) segment is anticipated to be the fastest-growing segment in the market from 2024 to 2029. Small and medium-sized enterprises (SMEs) are becoming increasingly aware of the advantages of CRM solutions like Salesforce and the need to implement such systems. Salesforce further makes itself more affordable for this market segment by providing a range of editions and pricing alternatives that cater to SMEs' demands and expenditures.
The customer relationship management (CRM) segment is expected to hold the largest share of the market over the forecast period. CRM solutions are necessary for companies in all sectors to efficiently handle client contacts, increase revenue, and improve client happiness. The adoption of Salesforce CRM solutions is driven by the substantial demand for CRM services, which results from the growing significance of customer-centric initiatives in the competitive landscape.
The business intelligence (BI) segment is anticipated to be the fastest-growing segment in the market from 2024 to 2029. Companies of all sizes and sectors are increasingly in need of analytics solutions to streamline processes, increase productivity, and spur expansion. Salesforce is a top option for companies wishing to deploy BI solutions due to its powerful analytics tools, predictive modeling, and AI-driven insights, which meet this demand.
North America is expected to be the largest region in the global market. The rising adoption of CRM solutions in the North American region is driving the market growth. CRM solutions are in high demand among North American organizations seeking to enhance customer experiences, improve sales effectiveness, and drive customer loyalty. For instance, 74% of American companies have adopted a CRM system to efficiently manage their client relationships, according to Monday.com (2023).
Asia Pacific is anticipated to witness rapid growth during the forecast period. The presence of a large and diverse SME sector is playing a crucial role in the market growth in the Asia Pacific region. Salesforce services are designed to meet the demands of small and medium-sized enterprises (SMEs) by providing them with cost-effective and scalable solutions that help them increase their customer base, streamline their operations, and compete more successfully in the market.
Google LLC, IBM Corporation, Dell Inc., Cisco Systems Inc., Hewlett Packard Enterprise Development LP, Alibaba Group Holding Limited, Salesforce Inc, Amazon Web Services, Microsoft, and Oracle, among others, are some of the key players operating in the global Salesforce services market.
Please note: This is not an exhaustive list of companies profiled in the report.
In September 2023, Salesforce and Google expanded their partnership to bring in the next phase of generative AI-driven business efficiency.
In August 2023, IBM and Salesforce Inc. entered into a partnership to assist companies globally in accelerating the use of AI for CRM. The two companies will help customers transform their interactions with partners, customers, and employees while assisting with data security.
1 STRATEGIC INSIGHTS ON NEW REVENUE POCKETS
1.1 Strategic Opportunity & Attractiveness Analysis
1.1.1 Hot Revenue Pockets
1.1.2 Market Attractiveness Score
1.1.3 Revenue Impacting Opportunity
1.1.4 High Growing Region/Country
1.1.5 Competitor Analysis
1.1.6 Consumer Analysis
1.2 Global Market Estimates' View
1.3 Strategic Insights across Business Functions
1.3.1 For Chief Executive Officers
1.3.2 For Chief Marketing Officers
1.3.3 For Chief Strategy Officers
1.4 Evaluate the Potential of your Existing Business Lines vs. New Lines to Enter Into
2 TECHNOLOGICAL TRENDS
2.1 Technological Adoption Rate
2.2 Current Trend Impact Analysis
2.3 Future Trend Impact Analysis
3 GLOBAL MARKET OUTLOOK
3.1 Market Pyramid Analysis
3.1.1 Introduction
3.1.2 Adjacent Market Opportunities
3.1.3 Ancillary Market Opportunities
3.2 Demand Side Analysis
3.2.1 Market Drivers: Impact Analysis
3.2.2 Market Restraints: Impact Analysis
3.2.3 Market Opportunities: Impact Analysis
3.2.4 Market Challenges: Impact Analysis
3.3 Supply Side Analysis
3.3.1 Porter’s Five Forces Analysis
3.3.1.1 Threat of New Entrants
3.3.1.2 Threat of New Substitutes
3.3.1.3 Bargaining Power of Suppliers
3.3.1.4 Bargaining Power of Buyers
3.3.1.5 Intensity of Competitive Rivalry
3.3.2 SWOT Analysis; By Factor (Political & Legal, Economic, and Technological)
3.3.2.1 Political Landscape
3.3.2.2 Economic Landscape
3.3.2.3 Social Landscape
3.3.2.4 Deployment Model Landscape
3.3.3 Value Chain Analysis
3.3.4 Trend Analysis
3.3.5 Gap Analysis
3.3.6 Cost Analysis
4 GLOBAL SALESFORCE SERVICES MARKET, BY DEPLOYMENT MODEL
4.1 Introduction
4.2 Salesforce Services Market: Deployment Model Scope Key Takeaways
4.3 Revenue Growth Analysis, 2023 & 2029
4.4 Private Cloud
4.4.1 Private Cloud Market Estimates and Forecast, 2021-2029 (USD Billion)
4.5 Public Cloud
4.5.1 Public Cloud Market Estimates and Forecast, 2021-2029 (USD Billion)
4.6 Hybrid Cloud
4.6.1 Hybrid Cloud Market Estimates and Forecast, 2021-2029 (USD Billion)
5 GLOBAL SALESFORCE SERVICES MARKET, BY APPLICATION
5.1 Introduction
5.2 Salesforce Services Market: Application Scope Key Takeaways
5.3 Revenue Growth Analysis, 2023 & 2029
5.4 Asset Management
5.4.1 Asset Management Market Estimates and Forecast, 2021-2029 (USD Billion)
5.5 Customer Relationship Management (CRM)
5.5.1 Customer Relationship Management (CRM) Market Estimates and Forecast, 2021-2029 (USD Billion)
5.6 Enterprise Resource Management (ERP)
5.6.1 Enterprise Resource Management (ERP) Market Estimates and Forecast, 2021-2029 (USD Billion)
5.7 Supply Chain Management (SCM)
5.7.1 Supply Chain Management (SCM) Market Estimates and Forecast, 2021-2029 (USD Billion)
5.8 Project and Portfolio Management
5.8.1 Project and Portfolio Management Market Estimates and Forecast, 2021-2029 (USD Billion)
5.9 Business Intelligence
5.9.1 Business Intelligence Market Estimates and Forecast, 2021-2029 (USD Billion)
5.10 Others
5.10.1 Others Market Estimates and Forecast, 2021-2029 (USD Billion)
6 GLOBAL SALESFORCE SERVICES MARKET, BY ENTERPRISE SIZE
6.1 Introduction
6.2 Salesforce Services Market: Enterprise Size Scope Key Takeaways
6.3 Revenue Growth Analysis, 2023 & 2029
6.4 Large Enterprises
6.4.1 Large Enterprises Market Estimates and Forecast, 2021-2029 (USD Billion)
6.5 Small and Medium Enterprises
6.5.1 Small and Medium Enterprises Market Estimates and Forecast, 2021-2029 (USD Billion)
7 GLOBAL SALESFORCE SERVICES MARKET, BY TYPE
7.1 Introduction
7.2 Salesforce Services Market: Type Scope Key Takeaways
7.3 Revenue Growth Analysis, 2023 & 2029
7.4 Infrastructure as a Service (IaaS)
7.4.1 Infrastructure as a Service (IaaS) Market Estimates and Forecast, 2021-2029 (USD Billion)
7.5 Platform as a Service (PaaS)
7.5.1 Platform as a Service (PaaS) Market Estimates and Forecast, 2021-2029 (USD Billion)
7.6 Software as a Service (SaaS)
7.6.1 Software as a Service (SaaS) Market Estimates and Forecast, 2021-2029 (USD Billion)
7.7 Others
7.7.1 Others Market Estimates and Forecast, 2021-2029 (USD Billion)
8 GLOBAL SALESFORCE SERVICES MARKET, BY REGION
8.1 Introduction
8.2 North America Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.2.1 By Deployment Model
8.2.2 By Application
8.2.3 By Enterprise Size
8.2.4 By Type
8.2.5 By Country
8.2.5.1 U.S. Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.2.5.1.1 By Deployment Model
8.2.5.1.2 By Application
8.2.5.1.3 By Enterprise Size
8.2.5.1.4 By Type
8.2.5.2 Canada Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.2.5.2.1 By Deployment Model
8.2.5.2.2 By Application
8.2.5.2.3 By Enterprise Size
8.2.5.2.4 By Type
8.2.5.3 Mexico Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.2.5.3.1 By Deployment Model
8.2.5.3.2 By Application
8.2.5.3.3 By Enterprise Size
8.2.5.3.4 By Type
8.3 Europe Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.1 By Deployment Model
8.3.2 By Application
8.3.3 By Enterprise Size
8.3.4 By Type
8.3.5 By Country
8.3.5.1 Germany Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.1.1 By Deployment Model
8.3.5.1.2 By Application
8.3.5.1.3 By Enterprise Size
8.3.5.1.4 By Type
8.3.5.2 U.K. Presered Flowers Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.2.1 By Deployment Model
8.3.5.2.2 By Application
8.3.5.2.3 By Enterprise Size
8.3.5.2.4 By Type
8.3.5.3 France Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.3.1 By Deployment Model
8.3.5.3.2 By Application
8.3.5.3.3 By Enterprise Size
8.3.5.3.4 By Type
8.3.5.4 Italy Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.4.1 By Deployment Model
8.3.5.4.2 By Application
8.3.5.4.3 By Enterprise Size
8.3.5.4.4 By Type
8.3.5.5 Spain Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.5.1 By Deployment Model
8.3.5.5.2 By Application
8.3.5.5.3 By Enterprise Size
8.3.5.5.4 By Type
8.3.5.6 Netherlands Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.6.1 By Deployment Model
8.3.5.6.2 By Application
8.3.5.6.3 By Enterprise Size
8.3.5.6.4 By Type
8.3.5.7 Rest of Europe Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.3.5.7.1 By Deployment Model
8.3.5.7.2 By Application
8.3.5.7.3 By Enterprise Size
8.3.5.7.4 By Type
8.4 Asia Pacific Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.1 By Deployment Model
8.4.2 By Application
8.4.3 By Enterprise Size
8.4.4 By Type
8.4.5 By Country
8.4.5.1 China Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.1.1 By Deployment Model
8.4.5.1.2 By Application
8.4.5.1.3 By Enterprise Size
8.4.5.1.4 By Type
8.4.5.2 Japan Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.2.1 By Deployment Model
8.4.5.2.2 By Application
8.4.5.2.3 By Enterprise Size
8.4.5.2.4 By Type
8.4.5.3 India Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.3.1 By Deployment Model
8.4.5.3.2 By Application
8.4.5.3.3 By Enterprise Size
8.4.5.3.4 By Type
8.4.5.4 South Korea Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.4.1 By Deployment Model
8.4.5.4.2 By Application
8.4.5.4.3 By Enterprise Size
8.4.5.4.4 By Type
8.4.5.5 Singapore Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.5.1 By Deployment Model
8.4.5.5.2 By Application
8.4.5.5.3 By Enterprise Size
8.4.5.5.4 By Type
8.4.5.6 Malaysia Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.6.1 By Deployment Model
8.4.5.6.2 By Application
8.4.5.6.3 By Enterprise Size
8.4.5.6.4 By Type
8.4.5.7 Thailand Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.7.1 By Deployment Model
8.4.5.7.2 By Application
8.4.5.7.3 By Enterprise Size
8.4.5.7.4 By Type
8.4.5.8 Indonesia Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.8.1 By Deployment Model
8.4.5.8.2 By Application
8.4.5.8.3 By Enterprise Size
8.4.5.8.4 By Type
8.4.5.9 Vietnam Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.9.1 By Deployment Model
8.4.5.9.2 By Application
8.4.5.9.3 By Enterprise Size
8.4.5.9.4 By Type
8.4.5.10 Taiwan Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.10.1 By Deployment Model
8.4.5.10.2 By Application
8.4.5.10.3 By Enterprise Size
8.4.5.10.4 By Type
8.4.5.11 Rest of Asia Pacific Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.4.5.11.1 By Deployment Model
8.4.5.11.2 By Application
8.4.5.11.3 By Enterprise Size
8.4.5.11.4 By Type
8.5 Middle East and Africa Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.1 By Deployment Model
8.5.2 By Application
8.5.3 By Enterprise Size
8.5.4 By Type
8.5.5 By Country
8.5.5.1 Saudi Arabia Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.5.1.1 By Deployment Model
8.5.5.1.2 By Application
8.5.5.1.3 By Enterprise Size
8.5.5.1.4 By Type
8.5.5.2 U.A.E. Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.5.2.1 By Deployment Model
8.5.5.2.2 By Application
8.5.5.2.3 By Enterprise Size
8.5.5.2.4 By Type
8.5.5.3 Israel Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.4.3.1 By Deployment Model
8.5.4.3.2 By Application
8.5.4.3.3 By Enterprise Size
8.5.5.3.4 By Type
8.5.5.4 South Africa Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.5.4.1 By Deployment Model
8.5.5.4.2 By Application
8.5.5.4.3 By Enterprise Size
8.5.5.4.4 By Type
8.5.5.5 Rest of Middle East and Africa Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.5.5.5.1 By Deployment Model
8.5.5.5.2 By Application
8.5.5.5.2 By Enterprise Size
8.5.5.5.4 By Type
8.6 Central & South America Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.6.1 By Deployment Model
8.6.2 By Application
8.6.3 By Enterprise Size
8.6.4 By Type
8.6.5 By Country
8.6.5.1 Brazil Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.6.5.1.1 By Deployment Model
8.6.5.1.2 By Application
8.6.5.1.3 By Enterprise Size
8.6.5.1.4 By Type
8.6.5.2 Argentina Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.6.5.2.1 By Deployment Model
8.6.5.2.2 By Application
8.6.5.2.3 By Enterprise Size
8.6.5.2.4 By Type
8.6.5.3 Chile Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.6.5.3.1 By Deployment Model
8.6.5.3.2 By Application
8.6.5.3.3 By Enterprise Size
8.6.5.5.4 By Type
8.6.5.4 Rest of Central & South America Salesforce Services Market Estimates and Forecast, 2021-2029 (USD Billion)
8.6.5.4.1 By Deployment Model
8.6.5.4.2 By Application
8.6.5.4.3 By Enterprise Size
8.6.5.4.4 By Type
9 COMPETITIVE LANDCAPE
9.1 Company Market Share Analysis
9.2 Four Quadrant Positioning Matrix
9.2.1 Market Leaders
9.2.2 Market Visionaries
9.2.3 Market Challengers
9.2.4 Niche Market Players
9.3 Vendor Landscape
9.3.1 North America
9.3.2 Europe
9.3.3 Asia Pacific
9.3.4 Rest of the World
9.4 Company Profiles
9.4.1 Google LLC
9.4.1.1 Business Description & Financial Analysis
9.4.1.2 SWOT Analysis
9.4.1.3 Products & Services Offered
9.4.1.4 Strategic Alliances between Business Partners
9.4.2 IBM Corporation
9.4.2.1 Business Description & Financial Analysis
9.4.2.2 SWOT Analysis
9.4.2.3 Products & Services Offered
9.4.2.4 Strategic Alliances between Business Partners
9.4.3 Dell Inc.
9.4.3.1 Business Description & Financial Analysis
9.4.3.2 SWOT Analysis
9.4.3.3 Products & Services Offered
9.4.3.4 Strategic Alliances between Business Partners
9.4.4 Cisco Systems Inc.
9.4.4.1 Business Description & Financial Analysis
9.4.4.2 SWOT Analysis
9.4.4.3 Products & Services Offered
9.4.4.4 Strategic Alliances between Business Partners
9.4.5 Hewlett Packard Enterprise Development LP
9.4.5.1 Business Description & Financial Analysis
9.4.5.2 SWOT Analysis
9.4.5.3 Products & Services Offered
9.4.5.4 Strategic Alliances between Business Partners
9.4.6 ALIBABA GROUP HOLDING LIMITED
9.4.6.1 Business Description & Financial Analysis
9.4.6.2 SWOT Analysis
9.4.6.3 Products & Services Offered
9.4.6.4 Strategic Alliances between Business Partners
9.4.7 Salesforce Inc
9.4.7.1 Business Description & Financial Analysis
9.4.7.2 SWOT Analysis
9.4.7.3 Products & Services Offered
9.4.8.4 Strategic Alliances between Business Partners
9.4.8 Amazon Web Services
9.4.8.1 Business Description & Financial Analysis
9.4.8.2 SWOT Analysis
9.4.8.3 Products & Services Offered
9.4.8.4 Strategic Alliances between Business Partners
9.4.9 Microsoft
9.4.9.1 Business Description & Financial Analysis
9.4.9.2 SWOT Analysis
9.4.9.3 Products & Services Offered
9.4.9.4 Strategic Alliances between Business Partners
9.4.10 Oracle
9.4.10.1 Business Description & Financial Analysis
9.4.10.2 SWOT Analysis
9.4.10.3 Products & Services Offered
9.4.10.4 Strategic Alliances between Business Partners
9.4.11 Other Companies
9.4.11.1 Business Description & Financial Analysis
9.4.11.2 SWOT Analysis
9.4.11.3 Products & Services Offered
9.4.11.4 Strategic Alliances between Business Partners
10 RESEARCH METHODOLOGY
10.1 Market Introduction
10.1.1 Market Definition
10.1.2 Market Scope & Segmentation
10.2 Information Procurement
10.2.1 Secondary Research
10.2.1.1 Purchased Databases
10.2.1.2 GMEs Internal Data Repository
10.2.1.3 Secondary Resources & Third Party Perspectives
10.2.1.4 Company Information Sources
10.2.2 Primary Research
10.2.2.1 Various Types of Respondents for Primary Interviews
10.2.2.2 Number of Interviews Conducted throughout the Research Process
10.2.2.3 Primary Stakeholders
10.2.2.4 Discussion Guide for Primary Participants
10.2.3 Expert Panels
10.2.3.1 Expert Panels Across 30+ Industry
10.2.4 Paid Local Experts
10.2.4.1 Paid Local Experts Across 30+ Industry Across each Region
10.3 Market Estimation
10.3.1 Top-Down Approach
10.3.1.1 Macro-Economic Indicators Considered
10.3.1.2 Micro-Economic Indicators Considered
10.3.2 Bottom Up Approach
10.3.2.1 Company Share Analysis Approach
10.3.2.2 Estimation of Potential Product Sales
10.4 Data Triangulation
10.4.1 Data Collection
10.4.2 Time Series, Cross Sectional & Panel Data Analysis
10.4.3 Cluster Analysis
10.5 Analysis and Output
10.5.1 Inhouse AI Based Real Time Analytics Tool
10.5.2 Output From Desk & Primary Research
10.6 Research Assumptions & Limitations
10.7.1 Research Assumptions
10.7.2 Research Limitations
LIST OF TABLES
1 Global Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
2 Private Cloud Market, By Region, 2021-2029 (USD Billion)
3 Public Cloud Market, By Region, 2021-2029 (USD Billion)
4 Hybrid Cloud Market, By Region, 2021-2029 (USD Billion)
5 Global Salesforce Services Market, By Application, 2021-2029 (USD Billion)
6 Asset Management Market, By Region, 2021-2029 (USD Billion)
7 Customer Relationship Management (CRM) Market, By Region, 2021-2029 (USD Billion)
8 Enterprise Resource Management (ERP) Market, By Region, 2021-2029 (USD Billion)
9 Supply Chain Management (SCM) Market, By Region, 2021-2029 (USD Billion)
10 Project and Portfolio Management Market, By Region, 2021-2029 (USD Billion)
11 Business Intelligence Market, By Region, 2021-2029 (USD Billion)
12 Others Market, By Region, 2021-2029 (USD Billion)
13 Global Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
14 Large Enterprises Market, By Region, 2021-2029 (USD Billion)
15 Small and Medium Enterprises Market, By Region, 2021-2029 (USD Billion)
16 Global Salesforce Services Market, By TYPE, 2021-2029 (USD Billion)
17 Infrastructure as a Service (IaaS) Market, By Region, 2021-2029 (USD Billion)
18 Platform as a Service (PaaS) Market, By Region, 2021-2029 (USD Billion)
19 Software as a Service (SaaS) Market, By Region, 2021-2029 (USD Billion)
20 Others Market, By Region, 2021-2029 (USD Billion)
21 Regional Analysis, 2021-2029 (USD Billion)
22 North America Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
23 North America Salesforce Services Market, By Application, 2021-2029 (USD Billion)
24 North America Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
25 North America Salesforce Services Market, By Type, 2021-2029 (USD Billion)
26 North America Salesforce Services Market, By Country, 2021-2029 (USD Billion)
27 U.S. Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
28 U.S. Salesforce Services Market, By Application, 2021-2029 (USD Billion)
29 U.S. Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
30 U.S. Salesforce Services Market, By Type, 2021-2029 (USD Billion)
31 Canada Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
32 Canada Salesforce Services Market, By Application, 2021-2029 (USD Billion)
33 Canada Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
34 CANADA Salesforce Services Market, By Type, 2021-2029 (USD Billion)
35 Mexico Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
36 Mexico Salesforce Services Market, By Application, 2021-2029 (USD Billion)
37 Mexico Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
38 mexico Salesforce Services Market, By Type, 2021-2029 (USD Billion)
39 Europe Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
40 Europe Salesforce Services Market, By Application, 2021-2029 (USD Billion)
41 Europe Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
42 europe Salesforce Services Market, By Type, 2021-2029 (USD Billion)
43 europe Salesforce Services Market, By COUNTRY, 2021-2029 (USD Billion)
44 Germany Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
45 Germany Salesforce Services Market, By Application, 2021-2029 (USD Billion)
46 Germany Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
47 germany Salesforce Services Market, By Type, 2021-2029 (USD Billion)
48 UK Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
49 UK Salesforce Services Market, By Application, 2021-2029 (USD Billion)
50 UK Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
51 Uk Salesforce Services Market, By Type, 2021-2029 (USD Billion)
52 France Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
53 France Salesforce Services Market, By Application, 2021-2029 (USD Billion)
54 France Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
55 france Salesforce Services Market, By Type, 2021-2029 (USD Billion)
56 Italy Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
57 Italy Salesforce Services Market, By T Application Type, 2021-2029 (USD Billion)
58 Italy Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
59 italy Salesforce Services Market, By Type, 2021-2029 (USD Billion)
60 Spain Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
61 Spain Salesforce Services Market, By Application, 2021-2029 (USD Billion)
62 Spain Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
63 spain Salesforce Services Market, By Type, 2021-2029 (USD Billion)
64 Netherlands Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
65 Netherlands Salesforce Services Market, By Application, 2021-2029 (USD Billion)
66 Netherlands Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
67 Netherlands Salesforce Services Market, By TYPE, 2021-2029 (USD Billion)
68 Rest Of Europe Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
69 Rest Of Europe Salesforce Services Market, By Application, 2021-2029 (USD Billion)
70 Rest of Europe Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
71 REST OF EUROPE Salesforce Services Market, By Type, 2021-2029 (USD Billion)
72 Asia Pacific Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
73 Asia Pacific Salesforce Services Market, By Application, 2021-2029 (USD Billion)
74 Asia Pacific Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
75 asia Salesforce Services Market, By Type, 2021-2029 (USD Billion)
76 Asia Pacific Salesforce Services Market, By Country, 2021-2029 (USD Billion)
77 China Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
78 China Salesforce Services Market, By Application, 2021-2029 (USD Billion)
79 China Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
80 china Salesforce Services Market, By Type, 2021-2029 (USD Billion)
81 India Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
82 India Salesforce Services Market, By Application, 2021-2029 (USD Billion)
83 India Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
84 india Salesforce Services Market, By Type, 2021-2029 (USD Billion)
85 Japan Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
86 Japan Salesforce Services Market, By Application, 2021-2029 (USD Billion)
87 Japan Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
88 japan Salesforce Services Market, By Type, 2021-2029 (USD Billion)
89 South Korea Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
90 South Korea Salesforce Services Market, By Application, 2021-2029 (USD Billion)
91 South Korea Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
92 south korea Salesforce Services Market, By Type, 2021-2029 (USD Billion)
93 Singapore Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
94 Singapore Salesforce Services Market, By Application, 2021-2029 (USD Billion)
95 Singapore Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
96 Singapore Salesforce Services Market, By Type, 2021-2029 (USD Billion)
97 Thailand Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
98 Thailand Salesforce Services Market, By Application, 2021-2029 (USD Billion)
99 Thailand Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
100 Thailand Salesforce Services Market, By Type, 2021-2029 (USD Billion)
101 MALAYSIA Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
102 MALAYSIA Salesforce Services Market, By Application, 2021-2029 (USD Billion)
103 MALAYSIA Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
104 MALAYSIA Salesforce Services Market, By Type, 2021-2029 (USD Billion)
105 Vietnam Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
106 Vietnam Salesforce Services Market, By Application, 2021-2029 (USD Billion)
107 Vietnam Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
108 Taiwan Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
109 Taiwan Salesforce Services Market, By Application, 2021-2029 (USD Billion)
110 Taiwan Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
111 Taiwan Salesforce Services Market, By Type, 2021-2029 (USD Billion)
112 REST OF APAC Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
113 REST OF APAC Salesforce Services Market, By Application, 2021-2029 (USD Billion)
114 REST OF APAC Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
115 Rest of APAC Salesforce Services Market, By Type, 2021-2029 (USD Billion)
116 Middle East and Africa Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
117 Middle East and Africa Salesforce Services Market, By Application, 2021-2029 (USD Billion)
118 Middle East and Africa Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
119 MIDDLE EAST AND AFRICA Salesforce Services Market, By Type, 2021-2029 (USD Billion)
120 Middle East and Africa Salesforce Services Market, By Country, 2021-2029 (USD Billion)
121 Saudi Arabia Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
122 Saudi Arabia Salesforce Services Market, By Application, 2021-2029 (USD Billion)
123 Saudi Arabia Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
124 saudi arabia Salesforce Services Market, By Type, 2021-2029 (USD Billion)
125 UAE Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
126 UAE Salesforce Services Market, By Application, 2021-2029 (USD Billion)
127 UAE Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
128 uae Salesforce Services Market, By Type, 2021-2029 (USD Billion)
129 Israel Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
130 Israel Salesforce Services Market, By Application, 2021-2029 (USD Billion)
131 Israel Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
132 Israel Salesforce Services Market, By Type, 2021-2029 (USD Billion)
133 South Africa Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
134 South Africa Salesforce Services Market, By Application, 2021-2029 (USD Billion)
135 South Africa Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
136 South Africa Salesforce Services Market, By Type, 2021-2029 (USD Billion)
137 REST OF MIDDLE EAST AND AFRICA Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
138 REST OF MIDDLE EAST AND AFRICA Salesforce Services Market, By Application, 2021-2029 (USD Billion)
139 REST OF MIDDLE EAST AND AFRICA Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
140 REST OF MIDDLE EAST AND AFRICA Salesforce Services Market, By Type, 2021-2029 (USD Billion)
141 Central & South America Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
142 Central & South America Salesforce Services Market, By Application, 2021-2029 (USD Billion)
143 Central & South America Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
144 CENTRAL & SOUTH AMERICA Salesforce Services Market, By Type, 2021-2029 (USD Billion)
145 Central & South America Salesforce Services Market, By Country, 2021-2029 (USD Billion)
146 Brazil Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
147 Brazil Salesforce Services Market, By Application, 2021-2029 (USD Billion)
148 Brazil Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
149 brazil Salesforce Services Market, By Type, 2021-2029 (USD Billion)
150 Chile Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
151 Chile Salesforce Services Market, By Application, 2021-2029 (USD Billion)
152 Chile Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
153 Chile Salesforce Services Market, By Type, 2021-2029 (USD Billion)
154 Argentina Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
155 Argentina Salesforce Services Market, By Application, 2021-2029 (USD Billion)
156 Argentina Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
157 Argentina Salesforce Services Market, By Type, 2021-2029 (USD Billion)
158 REST OF CENTRAL AND SOUTH AMERICA Salesforce Services Market, By Deployment Model, 2021-2029 (USD Billion)
159 REST OF CENTRAL AND SOUTH AMERICA Salesforce Services Market, By Application, 2021-2029 (USD Billion)
160 REST OF CENTRAL AND SOUTH AMERICA Salesforce Services Market, By Enterprise Size, 2021-2029 (USD Billion)
161 REST OF CENTRAL AND SOUTH AMERICA Salesforce Services Market, By Type, 2021-2029 (USD Billion)
162 Google LLC: Products & Services Offering
163 IBM Corporation: Products & Services Offering
164 Dell Inc.: Products & Services Offering
165 Cisco Systems Inc.: Products & Services Offering
166 Hewlett Packard Enterprise Development LP: Products & Services Offering
167 ALIBABA GROUP HOLDING LIMITED: Products & Services Offering
168 Salesforce Inc : Products & Services Offering
169 Amazon Web Services: Products & Services Offering
170 Microsoft, Inc: Products & Services Offering
171 Oracle: Products & Services Offering
172 Other Companies: Products & Services Offering
LIST OF FIGURES
1 Global Salesforce Services Market Overview
2 Global Salesforce Services Market Value From 2021-2029 (USD Billion)
3 Global Salesforce Services Market Share, By Deployment Model (2023)
4 Global Salesforce Services Market Share, By Application (2023)
5 Global Salesforce Services Market Share, By Enterprise Size (2023)
6 Global Salesforce Services Market Share, By Type (2023)
7 Global Salesforce Services Market, By Region (Asia Pacific Market)
8 Technological Trends In Global Salesforce Services Market
9 Four Quadrant Competitor Positioning Matrix
10 Impact Of Macro & Micro Indicators On The Market
11 Impact Of Key Drivers On The Global Salesforce Services Market
12 Impact Of Challenges On The Global Salesforce Services Market
13 Porter’s Five Forces Analysis
14 Global Salesforce Services Market: By Deployment Model Scope Key Takeaways
15 Global Salesforce Services Market, By Deployment Model Segment: Revenue Growth Analysis
16 Private Cloud Market, By Region, 2021-2029 (USD Billion)
17 Public Cloud Market, By Region, 2021-2029 (USD Billion)
18 Hybrid Cloud Market, By Region, 2021-2029 (USD Billion)
19 Global Salesforce Services Market: By Application Scope Key Takeaways
20 Global Salesforce Services Market, By Application Segment: Revenue Growth Analysis
21 Asset Management Market, By Region, 2021-2029 (USD Billion)
22 Customer Relationship Management (CRM) Market, By Region, 2021-2029 (USD Billion)
23 Enterprise Resource Management (ERP) Market, By Region, 2021-2029 (USD Billion)
24 Supply Chain Management (SCM) Market, By Region, 2021-2029 (USD Billion)
25 Project and Portfolio Management Market, By Region, 2021-2029 (USD Billion)
26 Business Intelligence Market, By Region, 2021-2029 (USD Billion)
27 Others Market, By Region, 2021-2029 (USD Billion)
28 Global Salesforce Services Market: By Enterprise Size Scope Key Takeaways
29 Global Salesforce Services Market, By Enterprise Size Segment: Revenue Growth Analysis
30 Large Enterprises Market, By Region, 2021-2029 (USD Billion)
31 Small and Medium Enterprises Market, By Region, 2021-2029 (USD Billion)
32 Global Salesforce Services Market: By Type Scope Key Takeaways
33 Global Salesforce Services Market, By Type Segment: Revenue Growth Analysis
34 Infrastructure as a Service (IaaS) Market, By Region, 2021-2029 (USD Billion)
35 Platform as a Service (PaaS) Market, By Region, 2021-2029 (USD Billion)
36 Software as a Service (SaaS) Market, By Region, 2021-2029 (USD Billion)
37 Others Market, By Region, 2021-2029 (USD Billion)
38 Regional Segment: Revenue Growth Analysis
39 Global Salesforce Services Market: Regional Analysis
40 North America Salesforce Services Market Overview
41 North America Salesforce Services Market, By Deployment Model
42 North America Salesforce Services Market, By Application
43 North America Salesforce Services Market, By Enterprise Size
44 North America Salesforce Services Market, By Type
45 North America Salesforce Services Market, By Country
46 U.S. Salesforce Services Market, By Deployment Model
47 U.S. Salesforce Services Market, By Application
48 U.S. Salesforce Services Market, By Enterprise Size
49 U.S. Salesforce Services Market, By Type
50 Canada Salesforce Services Market, By Deployment Model
51 Canada Salesforce Services Market, By Application
52 Canada Salesforce Services Market, By Enterprise Size
53 Canada Salesforce Services Market, By Type
54 Mexico Salesforce Services Market, By Deployment Model
55 Mexico Salesforce Services Market, By Application
56 Mexico Salesforce Services Market, By Enterprise Size
57 Mexico Salesforce Services Market, By Type
58 Four Quadrant Positioning Matrix
59 Company Market Share Analysis
60 Google LLC: Company Snapshot
61 Google LLC: SWOT Analysis
62 Google LLC: Geographic Presence
63 IBM Corporation: Company Snapshot
64 IBM Corporation: SWOT Analysis
65 IBM Corporation: Geographic Presence
66 Dell Inc.: Company Snapshot
67 Dell Inc.: SWOT Analysis
68 Dell Inc.: Geographic Presence
69 Cisco Systems Inc.: Company Snapshot
70 Cisco Systems Inc.: Swot Analysis
71 Cisco Systems Inc.: Geographic Presence
72 Hewlett Packard Enterprise Development LP: Company Snapshot
73 Hewlett Packard Enterprise Development LP: SWOT Analysis
74 Hewlett Packard Enterprise Development LP: Geographic Presence
75 ALIBABA GROUP HOLDING LIMITED: Company Snapshot
76 ALIBABA GROUP HOLDING LIMITED: SWOT Analysis
77 ALIBABA GROUP HOLDING LIMITED: Geographic Presence
78 Salesforce Inc : Company Snapshot
79 Salesforce Inc : SWOT Analysis
80 Salesforce Inc : Geographic Presence
81 Amazon Web Services: Company Snapshot
82 Amazon Web Services: SWOT Analysis
83 Amazon Web Services: Geographic Presence
84 Microsoft, Inc.: Company Snapshot
85 Microsoft, Inc.: SWOT Analysis
86 Microsoft, Inc.: Geographic Presence
87 Oracle: Company Snapshot
88 Oracle: SWOT Analysis
89 Oracle: Geographic Presence
90 Other Companies: Company Snapshot
91 Other Companies: SWOT Analysis
92 Other Companies: Geographic Presence
The Global Salesforce Services Market has been studied from the year 2019 till 2028. However, the CAGR provided in the report is from the year 2023 to 2028. The research methodology involved three stages: Desk research, Primary research, and Analysis & Output from the entire research process.
The desk research involved a robust background study which meant referring to paid and unpaid databases to understand the market dynamics; mapping contracts from press releases; identifying the key players in the market, studying their product portfolio, competition level, annual reports/SEC filings & investor presentations; and learning the demand and supply-side analysis for the Salesforce Services Market.
The primary research activity included telephonic conversations with more than 50 tier 1 industry consultants, distributors, and end-use product manufacturers.
Finally, based on the above thorough research process, an in-depth analysis was carried out considering the following aspects: market attractiveness, current & future market trends, market share analysis, SWOT analysis of the company and customer analytics.
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